Ratings & Reviews for Trex Enhance Basics 1-in x 6-in x 16-ft Clam Shell Grooved/Scalloped Composite Deck Board
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the composite decking for its stunning appearance, exceptional durability, and straightforward installation. Most highlight the beautiful, modern look with consistent coloration that exceeds expectations, particularly in gray tones. Reviewers consistently note resistance to rot, splinters, and warping, plus minimal maintenance requirements. Many emphasize how easy the product is to cut and install, with numerous successful DIY projects reported. While a few mention isolated issues like warped boards or dirt visibility on lighter colors, the vast majority consider it worth the investment for long-term value and performance.
Customer review summary generated by AI, including incentivized reviews.Good product, not so good customer service
Would RecommendThe Trex product seems to be an excellent product, no complaints so far with that. Lowe’s customer service however, is lacking a bit. I get a text 2 days before my delivery date asking me if the delivery date is still good, and if someone will be home. It then says the night before they will send me a 4 hour delivery window. The night before, no delivery window is sent. The next day, no delivery window is sent. I wait around all morning , no contact from Lowe’s on when my delivery is coming. Now...
From Enhance Basics 1-in x 6-in x 16-ft Saddle Square_SLASH_Scalloped Composite Deck Board Verified Purchaser
Value
I thought Clam Shell was lighter. This is a dark grey. I am not dissatisfied though. It will look beautiful on replacement of our deck. The price was exceptional. Only Lowes had a gray color. Everywhere else did not, or if they did, it was expensive.
From Enhance Basics 1-in x 6-in x 16-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello Beth, and thank you for your fantastic 5-star review! We truly appreciate you taking the time to share your experience with us. Customers like ...
just do it.
Would Recommendgreat stuff, ripping up old decking was worst thing.
From Enhance Basics 1-in x 6-in x 16-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello! Thank you for your review! -Trex Customer Care
should last forever
Would RecommendGreat stuff, looks great, installation was not that difficult.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello Skippy and thank you for choosing Trex! We appreciate your remarkable review. Hearing that you love our products is the best thing we could hop...
Delivery was fast and driver efficient
Price was great product was as expected
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for your review. We work hard to meet customer expectations, and we’re happy to hear we hit the mark for you! Thanks, - Trex Cus...
It's the best
Would RecommendEverything
From Enhance Basics 1-in x 6-in x 16-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello Sprinkles, we are incredibly grateful that you took the time to leave us this 5-star review. Our company puts customer satisfaction as top prio...
TREX DECK
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hi there, thank you for your 5-star review! We greatly appreciate your business and feedback. Thank you, Trex Customer Care Team.
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N/A
Would RecommendThere was some oil drippings on some of the boards
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello.Foremost we’d like to apologize for your negative experience with your Trex material. In addition, we’d like to learn more about your situation...
On line order might not get you good product
5 of the planks delivered were damaged or a different color
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, thank you for your review. We are sorry to hear of your experience and appreciate your feedback. Please feel free to give us a call at 1-800-2...
Beware measurements not accurate!
Would Not RecommendThese planks are 5.5 wide, not 6", as stated everywhere, including in the paperwork when you place the order. You have to go under specification to see them listed, and they are listed in two ways in two locations.. Common Measurement (T x W)1-in x 6-in Actual Width (Inches) 5.5 I paid for the delivery of these boards and then was one short, and now HD wants to charge me $79 to deliver one board. I will have to get it delivered to pickup and then find someone with a truck to help me pick it u...
From Enhance Basics 1-in x 6-in x 20-ft Beach Dune Grooved_SLASH_Scalloped Composite Deck Board
Hello, we sincerely apologize for your negative experience. However, we would like to mention that decking/lumber materials will usually have nominal...
We are glad you love your product, and we apologize for the inconvenience.
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