Ratings & Reviews for Trex Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved Composite Deck Board
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this composite decking for its stunning, consistent appearance, exceptional durability, and straightforward installation. Most highlight the rich color options and modern aesthetic that enhance outdoor spaces. Reviewers consistently note the material resists rot, warping, and fading far better than traditional wood, with many citing long-term value and low maintenance as major advantages. The boards are easy to cut and fasten, especially with hidden fastener systems that create seamless finishes. A small number mention the surface becomes very hot in direct sunlight, but overall, most customers consider this product a worthwhile investment.
Customer review summary generated by AI, including incentivized reviews.Good product, not so good customer service
Would RecommendThe Trex product seems to be an excellent product, no complaints so far with that. Lowe’s customer service however, is lacking a bit. I get a text 2 days before my delivery date asking me if the delivery date is still good, and if someone will be home. It then says the night before they will send me a 4 hour delivery window. The night before, no delivery window is sent. The next day, no delivery window is sent. I wait around all morning , no contact from Lowe’s on when my delivery is coming. Now...
From Enhance Basics 1-in x 6-in x 16-ft Saddle Square Composite Deck Board Verified Purchaser
should last forever
Would RecommendGreat stuff, looks great, installation was not that difficult.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved Composite Deck Board Verified Purchaser
Hello Skippy and thank you for choosing Trex! We appreciate your remarkable review. Hearing that you love our products is the best thing we could hop... Read More
Delivery was fast and driver efficient
Price was great product was as expected
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved Composite Deck Board Verified Purchaser
Hello, and thank you for your review. We work hard to meet customer expectations, and we’re happy to hear we hit the mark for you! Thanks, - Trex Cus... Read More
TREX DECK
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved Composite Deck Board Verified Purchaser
Hi there, thank you for your 5-star review! We greatly appreciate your business and feedback. Thank you, Trex Customer Care Team.
N/A
Would RecommendThere was some oil drippings on some of the boards
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved Composite Deck Board Verified Purchaser
Hello.Foremost we’d like to apologize for your negative experience with your Trex material. In addition, we’d like to learn more about your situation... Read More
On line order might not get you good product
5 of the planks delivered were damaged or a different color
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved Composite Deck Board Verified Purchaser
Hello, thank you for your review. We are sorry to hear of your experience and appreciate your feedback. Please feel free to give us a call at 1-800-2... Read More
Beware measurements not accurate!
Would Not RecommendThese planks are 5.5 wide, not 6", as stated everywhere, including in the paperwork when you place the order. You have to go under specification to see them listed, and they are listed in two ways in two locations.. Common Measurement (T x W)1-in x 6-in Actual Width (Inches) 5.5 I paid for the delivery of these boards and then was one short, and now HD wants to charge me $79 to deliver one board. I will have to get it delivered to pickup and then find someone with a truck to help me pick it u...
Hello, we sincerely apologize for your negative experience. However, we would like to mention that decking/lumber materials will usually have nominal... Read More
Seems very strong and durable.
Would RecommendSturdy products.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved Composite Deck Board Verified Purchaser
Hello. On behalf of all of us at Trex, we would like to thank you for sharing your positive feedback. We are thrilled that you love our products. We ... Read More
Waiting for the rest of my order
Would RecommendHaven’t used yet
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved Composite Deck Board Verified Purchaser
Hello Jake, and thank you for being a Trex Customer. We appreciate you taking the time to leave us a review. We hope you enjoy your new decking for m... Read More
Poor material condition
Would Not Recommendboards were delivered with what seems like cement in the grooves. Terrible condition. Even after 3 cleanings with a broom and 2 powerwashings, still not clean.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved Composite Deck Board
Hello, we’re sorry to hear your product didn’t come as expected. We try to take every precaution to
ensure that everything arrives safely in goo... Read More
Consider this decking system before u spend the mo
Would RecommendI love how my deck looks now I should have saved the money and done this right the first time
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved Composite Deck Board Verified Purchaser
Hello Mike, and thank you for choosing Trex! We appreciate your remarkable review. Hearing that you love our products is the best thing we could hope... Read More
We are glad you love your product, and we apologize for the inconvenience.