Ratings & Reviews for Trex Select 1-in x 6-in x 16-ft Pebble Grey Square/Solid Composite Deck Board
Ratings may include incentivized customer reviews.
What Customers Are Saying
The Trex composite decking boards are generally considered a high-quality, durable, and low-maintenance product that provides an attractive wood-like appearance without the need for regular staining or painting. Customers appreciate the easy installation and the ability to simply clean the boards with soap and water. However, some have experienced issues with chipping, denting, and discoloration over time, as well as inconsistent quality and sizing between different batches. Additionally, the boards can get very hot in direct sunlight, making them uncomfortable to walk on barefoot.
Customer review summary generated by AI, including incentivized reviews.Not Trex
Would Not RecommendI ordered Trex so it would match my deck. I got UTD composite boards. The color matches, the wood grain pattern does not. UTD is composite deck boards are also thinner than Trex. So Lowe's once again has messed up. I paid for Trex and didn't get Trex.
decking
Would Recommenddriver done a great job
Thank you for the 5-star review! We’re grateful for your support and thrilled to know you had a positive experience. We appreciate your business and ... Read More
The service and pickup was good. What wasn't good was that the one end of the product was damaged and splintered.
From Select 1-in x 6-in x 16-ft Saddle Square Composite Deck Board Verified Purchaser
Hello, we’re so sorry to hear about your experience with our product. We aim to offer 100% customer satisfaction to all of our customers and would li... Read More
A 20' board is a very long board.
Would RecommendI liked the color and consistency of the product and the excellent delivery service.
From Select 1-in x 6-in x 20-ft Pebble Grey Solid Composite Deck Board Verified Purchaser
Hi Nadas. Pebble Grey looking sharp 😍 Great color + smooth delivery… win all around! Brandi -Trex Customer Care
decking
Would Recommenddriver done a great job product works great
We’re happy to know the product is working well and that your delivery experience went smoothly. We appreciate you highlighting both the product perf... Read More
Where is my product?? You don’t even know ?
Would Not RecommendIt’s not the product Lowe’s might have the worst Customer service ever. Been waiting over a week for my order I place last Monday and no one can tell where it is or if it is coming. No wonder Hkme depot is beating them up and down the street.
From Select 1-in x 6-in x 16-ft Saddle Square Composite Deck Board Verified Purchaser
Hello, we're sorry to hear you haven't received your product yet. Please give us a call at 1-800-289-8739 so we can see how we can assist fur... Read More
Fantastic Service
Would RecommendThank you to the gentlemen that helped us with our pickup! They went above and beyond!
From Select 1-in x 6-in x 20-ft Pebble Grey Solid Composite Deck Board Verified Purchaser
They never let me know they where in
Would Not RecommendThese boards are not what I wanted
From Select 1-in x 6-in x 16-ft Saddle Square Composite Deck Board Verified Purchaser
Hello, thank you for reaching out and for your review. We are sorry to hear about your experience and would like to learn more. When you are able to,... Read More
Cupping
Would Not RecommendInstaller may not have installed entirely correct, but this Trex decking is not the greatest product. Yes, it may not need to be stained, but it definately warps and cups worse than decking boards. I wish that I had gone with a different decking material. Deck is 2 yrs old.
Hello, we’re so sorry to hear about your experience with our product. We aim to offer 100% customer satisfaction to all of our customers and would li... Read More
Damaged boards
Would Not RecommendI ordered 43 Trex 20 ft. grooved boards. I paid to have them delivered. 5 of the boards were obviously damaged, but sent anyway. 3 boards had what appeared to be tire marks. I requested 5 replacement boards. 1 of the 5 replacement boards had a manufacturing defect. I don't understand why Lowe's accepts boards that have obvious flaws leaving the customer to request replacement boards with extra time involving order and delivery for both Lowe's and the customer. Extremely frustrating....
Hi Maldemer, thank you for reaching out. I am sorry to hear of your experience and would like to learn more. When you are able to, please give us a c... Read More
Some confusion at the store during pickup.
Would Not RecommendProduct was just as expected and DELIVERED 2 DAYS EARLIER THAN EXPECTED.
From Select 1-in x 6-in x 16-ft Pebble Grey Square Composite Deck Board Verified Purchaser
Thank you for the review! We hope you enjoy your deck for years to come! -Trex Customer Care
Hello, we’d like to apologize for your negative experience. Because the purchase was made through Lowe's, we recommend contacting the store direc... Read More