Ratings & Reviews for Trex Transcend 1-in x 6-in x 20-ft Tiki Torch Grooved/Solid Composite Deck Board
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this composite decking for its stunning wood-grain appearance, exceptional durability, and minimal maintenance requirements. Most highlight the realistic color options, fade resistance, and long-term performance, with many reporting their decks look new after five-plus years. Reviewers appreciate the grooved edges and hidden fastener systems that create clean, screw-free surfaces and simplify installation. A few note the surface can become slippery when wet or hot in direct sunlight, and some report isolated delivery damage, but the vast majority consider the long-term value worthwhile.
Customer review summary generated by AI, including incentivized reviews.
Thank you so much for the kind review, Happy Holidays! - Cami, Customer Care Team.
Hello James and thank you for your fantastic 5-star review! We are incredibly grateful that you took the time to share your feedback with Trex. Than...
Great service
Would RecommendEasygoing
From Transcend 1-in x 6-in x 12-ft Lava Rock Grooved_SLASH_Solid Composite Deck Board Verified Purchaser
Hello Bill and thank you for your lovely review. We appreciate you taking the time to share your experience with us as well. We hope you enjoy your b...
Wrong Trex Board Shipped
Would RecommendOrdered a 16' Trex Tiki Torch board, but the wrong color was shipped with the rest of my order. Somehow received a 16' Trex Lava Rock board, vice what was actually ordered. Not sure how this happens.
From Transcend 1-in x 6-in x 16-ft Tiki Torch Grooved_SLASH_Solid Composite Deck Board
Hello Kevan. Thank you for reaching out to Trex and bringing your negative experience to our attention. We apologize for the challenges you have face...
Great item
Would RecommendQuality
From Transcend 1-in x 6-in x 16-ft Rope Swing Grooved_SLASH_Solid Composite Deck Board Verified Purchaser
Hello, and thank you for sharing your experience with us. At Trex, we strive for 100% customer satisfaction, and we are happy we did just that. We ho...
Charged for sample, no product available
From Transcend 12-in Tiki Torch Composite Deck Board (Sample) Verified Purchaser
We're so sorry to hear the experience you've had! Please reach out to us at 1-800-289-8739 so that we may further assist. -Trex Customer Care...
good stuff
Would RecommendFrom Transcend 1-in x 6-in x 12-ft Spiced Rum Grooved_SLASH_Solid Composite Deck Board Verified Purchaser
Hello, We can’t thank you enough for your kind, 5-star review!
Hello Moore, sorry to hear that. If you would like to discuss the situation further, please give us a call at 1.800.289.8739. Thank you, - Trex Custo...
Shipping took forever !
Would RecommendSlow Shipping !
From Transcend 12-in Tiki Torch Composite Deck Board (Sample) Verified Purchaser
Hello, we apologize for any inconvenience you have experienced.
Tiki Torch bringing the quality 🔥 Smooth install and a standout look… love it 💚 Brandi -Trex Customer Care
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