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50-lb Ice Per day Freestanding or Undercounter/Built-in Ice Maker ( Stainless steel )

Ratings & Reviews for Thor Kitchen 50-lb Ice Per day Freestanding or Undercounter/Built-in Ice Maker ( Stainless steel )

4.4
111
Review
 4.5 out of 5
132 Reviews


88% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise this ice maker for producing large volumes of clear, perfectly-sized ice quickly and quietly. Most highlight its fast output, consistent 1-inch cubes, and whisper-quiet operation that exceeds expectations. The sleek stainless steel design with subtle blue lighting is widely admired for enhancing kitchen aesthetics. Installation is described as straightforward and simple. A few note that ice forms in sheets requiring manual breaking, and some mention occasional compressor noise, but these minor drawbacks are vastly outweighed by positive feedback. Overall, reviewers consider it an excellent upgrade.

Customer review summary generated by AI, including incentivized reviews.
132 Customer Reviews

Dependable and fairly quiet

Would Recommend

Dependable , quiet ice maker that keeps us in backup ice

July 17, 2024

From Thor Kitchen

Thor Ice Maker

So far so good! We had Kitchen Aid ice maker and it died within a year. Hope this is a better choice

July 15, 2024

From Thor Kitchen

Works well and looks great

Would Recommend

Purchased this ice maker to replace our last one that quit working. This one is great, easy to clean, and does it's job. Not loud at all like others have suggested. Very happy.

June 30, 2024

From Thor Kitchen

DONT DO IT!

Would Not Recommend

Do NOT buy this heap of JUNK. Our original unit stopped making ice after TWO service visits turns-out machine could not be fixed. Because it was within Warranty THOR "ultimately" shipped the replacement brand-new unit which not only again FAILED after 7 months, but leaked internally causing extensive damage to our cabinetry and hardwood floors. THOR's response to this problem - "Bad Luck!" Horrible company, Horrible after sales service.

June 6, 2024
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broke after 6 months

Would Not Recommend

This ice maker broke after 6 months. It took 2 weeks for anyone at Thor to help me, and the replacement part and ice maker are on backorder for weeks.

May 23, 2024
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Ice comes out in sheets, is hard to break up

Would Not Recommend

Ice comes out in sheets.

April 24, 2024
Verified Purchaser
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Response from ThorKitchenProductExpert

Hello,
We do apologize for the issues you are experiencing.
Please email us at service@thorinternational.com or call our team at 877-28...
Read More

ThorKitchenProductExpertMay 6, 2024

Stunning

Would Recommend

Received ours today and we are so pleased. The sleek design compliments our kitchen, and the removable ice bin is a great feature! It's going to be a great summer with this addition!!!

April 22, 2024

From Thor Kitchen

Looks great, makes great ice

Would Not Recommend

It’s hard to find a good one that fits in this small space. This one looks great and makes great ice, but there are two things about it that are annoying: 1. It’s loud (sounds like a cheap dishwasher) 2. It makes ice in sheets of 16 cubes that you have to manually break up to get the ice to fit in the glasses

April 14, 2024

From Thor Kitchen

Response from CS

Thank you for choosing THOR Kitchen the team is delighted to hear that you are enjoying your unit. We sincerely appreciate your feedback as it helps u... Read More

CSApril 15, 2024

Great machine...good price

Would Recommend

Just bought this machine and didn't know what to expect since I am not familiar with the brand. So far, I am very impressed. the machine makes new cubes very quickly and is very efficient. The cubes are good and the machine is quiet and very smartly assembled.

April 14, 2024

From Thor Kitchen

Response from CS

We Thank you for the 5-star review and the positive feedback on our products! We are happy that you are satisfied with your purchase. Customers satisf... Read More

CSApril 15, 2024

Love it!

Would Recommend

[This review was collected as part of a promotion.] Great replacement for our aging ice maker. This machine really keeps up with our ice needs! And it looks great

March 11, 2024

From Thor Kitchen

Response from CS

Customers satisfaction is our top priority, we thank you for the 5-star review and the positive feedback on our products! We are happy that you are sa... Read More

CSMarch 11, 2024

Great product.

Would Recommend

"I can't say enough good things about this product! The quality and performance of [Product Name] exceeded my expectations. It's not only stylish and sleek but also incredibly functional. A must-have for any kitchen!"

March 6, 2024

From Thor Kitchen

Response from CS

Hi there! Thanks for leaving such an awesome review! We appreciate you choosing THOR KITCHEN the team is delighted to hear that you are enjoying your ... Read More

CSMarch 6, 2024

Great Product!

Would Recommend

[This review was collected as part of a promotion.] Bought this product and very satisfied with the quality.

March 5, 2024

From Thor Kitchen

Great look and work fantastic for my party

Would Recommend

[This review was collected as part of a promotion.] I bought it about a week ago and it work perfectly for my Fat Tuesday party thanks agin

February 7, 2024

From Thor Kitchen

Response from CS

Hi there! Thanks for leaving such an awesome review! We appreciate you choosing THOR KITCHEN the team is delighted to hear that you are enjoying your ... Read More

CSFebruary 8, 2024

Thor Stands Behind

Would Recommend

[This review was collected as part of a promotion.] Initially, our icemaker had a failed pump. We are glad to say Thor stands behind their products and makes their customers super happy

February 2, 2024

From Thor Kitchen

Response from CS

Customers satisfaction is our top priority, we thank you for the 5-star review and the positive feedback on our products! We are happy that you are sa... Read More

CSFebruary 2, 2024

Not great

Would Not Recommend

[This review was collected as part of a promotion.] Ice texture is nice but it drops in one large square then you have to break it up to scoop it into a glass. Very hard to break. End up wasting ice.

January 31, 2024

From Thor Kitchen

Scoop is plastic where others are metal

Would Recommend

Door is not reversible as stated or logo while be upside sown

January 20, 2024
Verified Purchaser
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Response from ThorKitchenProductExpert

Hello, all scoops for the icemakers are plastic, the door is also reversible as well logo will need to be removed if being reversed as well as gettin... Read More

ThorKitchenProductExpertJanuary 22, 2024

Very easy to install

Would Recommend

[This review was collected as part of a promotion.] I installed it a week ago and use it every day. And love it.

December 23, 2023

From Thor Kitchen

Ice Making Banshee

Would Recommend

[This review was collected as part of a promotion.] We installed our Thor Icemaker yesterday with an inline filter, turned it on about 2:30 PM and had a full bin by dinner time. I do have three comments which are not showstoppers: The full handle will not allow the door to open wide enough to remove the bin without difficulty. The indicator lights are on the bottom of the unit, so you have to get on your knees with a flashlight to see what is happening or to change a setting. Once the bin is...

December 11, 2023

From Thor Kitchen

Would Not Recommend

I’m disappointed that I did not read the reviews thoroughly. The unit is very loud when making ice and the ice comes out in a sheet and we have to manually break it apart. I filled out a form and also left a message for THOR and no one ever returned my call. I would return this machine if I could.

December 9, 2023
Verified Purchaser
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