
Ratings & Reviews for Sharp 24-in 1.2-cu ft 950 -Watt Low Profile Microwave Drawer ( Stainless Steel )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the sleek, modern design and space-saving under-counter installation, with many highlighting the intuitive tilt-out control panel and improved accessibility. Most report efficient heating and quiet operation with a spacious drawer for larger dishes. However, a significant portion experience premature failures—control panels malfunctioning within months or a year, some units sparking or ceasing to function entirely. Several reviewers report owning multiple units, each failing after short periods. Many criticize unresponsive support and warranty denial. Despite strong initial appeal, reliability concerns and service issues substantially diminish overall satisfaction.
Customer review summary generated by AI, including incentivized reviews.Sleek and efficient
This microwave is unobtrusive and drops out of sight . The window and the stainless steel surround are aesthetically pleasing. Controls are easy to use.
From Sharp
Really Sharp!!!
We absolutely love our new built in microwave from sharp! The features, functionality, and most importantly the warming and cooking capabilities are amazing! This microwave is a huge upgrade from our previous LG model that we really enjoyed.
From Sharp
Reasonable price for this type of drawer microwave
Would RecommendThe product has a pretty stainless finish and very easy to install.
Good, with shortcomings
Would RecommendThis does a great job at what it was designed to do. I wish it had a carousel, the absence of which we weren't aware of. The one other issue we have is that we heat drinks at night- if you put to much in the mug, it sloshes out.
From Sharp
A ton of features including 3 beverage settings
Would RecommendOur idea was to free up counter space and this certainly does. We absolutely love this microwave
Verified Purchaser
Sharp Microwave is EXPENSIVE and did not LAST
Would Not RecommendThe Microwave is expensive and did not last more than four years Nobody will repair
From Sharp
We’re sorry to hear about your experience and are here to help. If you could please contact us at CRL@sharpsec.com or call us at 800- 237-4277.so we c... Read More
Sharp is a good brand of drawer microwave, general
Looked great, but door would drag when opening and closing. Didn’t close all the way, either. Returned. Will try another Sharp bc our first drawer microwave lasted 15 years, until someone cooked rice at wrong setting.
Verified Purchaser
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you could please contact us at CRL@sharpsec.com or call us at 800-
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Choose another location with a different store man
Would RecommendI was given the wrong product but didn’t realize until I got home and brought it inside. The store manager blamed the vendor (Sharp) and said I needed to bring it back if I wanted the one to order the right one! I decided to keep the one they gave me!!
Verified Purchaser
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you could please contact us at CRL@sharpsec.com or call us at 800-
... Read More

Keep looking for another microwave drawer!
Would Not RecommendBought this unit and had it installed three days ago. Needs service already. The door of the drawer is not closing properly, and needs adjustment by a technician. Also, at times it adds an extra30 seconds of cooking time without you having asked it to do so. Suggestive of quite poor quality control. The buttons are quite finicky. If you don't hit the exact right spot, they don't work. If you decide to buy this unit, I urge you to buy the extended warranty! Consider yourself warned.
From Sharp
We’re sorry to hear about your experience and are here to help. If you could please contact us at CRL@sharpsec.com or call us at 800-237-4277.so we ca... Read More
Used - Opened before I got it.
Disappointed that I was shipped a microwave that was not only opened before I got it but dented and tapped shut. It was taped shut where the staples were originally keeping it closed. Fingerprints were found on parts of the microwave. I would like to get my money back.
Verified Purchaser
We’re sorry you had a negative
experience with one of our products. This isn’t the kind of experience
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Too expensive for what its worth
Would Not RecommendGreat when it works, but only lasted a few years, quit working (magentron issue, research class action lawsuit). Repair only allowed by Sharp technician costs half purchase price of new unit.
From Sharp
We’re sorry you had a negative experience with one of our products. This isn’t the kind of experience we want our customers to have, and we would like... Read More
Brand new Sharp drawer
Would Not RecommendMoved into a house with a brand new Sharp microwave drawer. Still have the paperwork and everything. This thing went out less than 2 years in. Same thing happened with a friend of mine who had the same microwave. These things cost over 1k to replace . I’ve had microwaves for over 5 years before and never had issues. Do not buy this.
From Sharp
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Extremely Weak Heating Element
Would Not RecommendNewly purchased and installed (less than 6 months) and the heating element is noticeably weaker than any other microwave I have ever owned. I constantly need to heat for longer than the recommended heating instructions for pre-packaged food. Customer support is not helpful and insists that it is normal to take 3 minutes to heat up a cup of water.
Verified Purchaser
We’re sorry you had a negative experience with one of our products. This isn’t the kind of experience we want our customers to have, and we would lik... Read More

Buy a different brand
Would Not RecommendThis microwave failed in 2 years. The warranty is one year. I recommend a different brand unless you’re ok with paying service technicians for repairs. I’ve never had a microwave fail. I pay $1,600 for this one and the diode went bad. They offered a replacement microwave for $870 that surely would fail again. No thanks. I will never buy a Sharp product again.
We’re sorry you had a negative experience with one of our products. This isn’t the kind of experience we want our customers to have, and we would lik... Read More

Disappointing CS Experience and Microwave issue
Would Not RecommendI’m writing to express my frustration and disappointment with both the performance of my Sharp microwave drawer SMD2470ASYE and the level of support I’ve received from your customer service team. I purchased the microwave drawer just a little over three years ago, and it has already started making an unusual noise. When I reached out for assistance, I was told that the product is no longer covered by the warranty. While I understand the warranty terms, I was shocked to learn that the Out of War...
We’re sorry you had a negative experience with one of our products. This isn’t the kind of experience we want our customers to have, and we would lik... Read More

We’re sorry to hear about your experience and are here to help. If you could please contact us at CRL@sharpsec.com or call us at 800- 237-4277.so we c... Read More