
Ratings & Reviews for Sharp 24-in 1.2-cu ft 950 -Watt Low Profile Microwave Drawer ( Stainless Steel )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the sleek, modern design and space-saving under-counter installation, with many highlighting the intuitive tilt-out control panel and improved accessibility. Most report efficient heating and quiet operation with a spacious drawer for larger dishes. However, a significant portion experience premature failures—control panels malfunctioning within months or a year, some units sparking or ceasing to function entirely. Several reviewers report owning multiple units, each failing after short periods. Many criticize unresponsive support and warranty denial. Despite strong initial appeal, reliability concerns and service issues substantially diminish overall satisfaction.
Customer review summary generated by AI, including incentivized reviews.Better than expected
This microwave was better than I expected. Works great and easy to use. The flip down controls are a nice feature to keep the unit looking clean on your cabinets.
From Sharp
Touch screen stopped working within months
We’ve had the drawer microwave for a couple months now and it randomly stopped working. Went through all the troubleshooting and still can’t get the touch screen to work. Not happy…
From Sharp
Great option for undercounter
Convenient under cou ter option. A bit harder to clean and nearly impossible to watch for boilovers. Slow to open and close vs a conventional microwave door.
From Sharp
It's out of the way
Easy to use for the whole family. I love it out of the way and saves counter space. Easy for all my kids to use, my youngest is 6 and has no problem.
From Sharp
This product has great features
So easy to use and cooks great! Seems very durable as well.
From Sharp
Great microwave
We absolutely love this microwave oven it's space saving because it's in a drawer and the delivery by Best Buy was phenomenal
Verified Purchaser
3 years old and working great!
Would RecommendInstalled 3 years ago and works great, about to buy a second one for my other home.
This product has been a bit of a lemon.
We purchased this product at the end of September 2023 for $1299.99. This microwave is in a household where only two senior citizens live, and it's only been used by adults. We are careful to use it correctly. In September 2025, the control panel stopped working. We went through Sharp to have the control panel replaced at a cost to us of $340. The repair was done on October 9, 2025. The control panel stopped working again a couple of days ago (August 2026). I thought the replaced control p...
From Sharp
We’re sorry to hear about your experience and are here to help. If you could please contact us at CRL@sharpsec.com or call us at 800- 237-4277, so we ... Read More
2nd unit to spark -- unsafe
This is our second Sharp Drawer Microwave, both Model # SMD2470ASYA. First one made loud loud noises, sparked, and caught fire after a few years. 2nd unit just started making loud noises and sparked. Not using anymore. So disappointed in Sharp. It is out of warranty so no help is being offered. Disappointed Sharp is not more concerned about safety.
From Sharp
We’re sorry to hear about your experience and are here to help. If you could please contact us at CRL@sharpsec.com or call us at 800- 237-4277, so we ... Read More
Microwave Island issues
The microwave is lower wattage then I am used to and takes too long to warm everything. Its also very annoying having to push the open and close button and wait for the door which is slow slow. There has to be a better way. Overall very disappointed in this purchase,
From Sharp
We’re sorry to hear about your experience and are here to help. If you could please contact us at CRL@sharpsec.com or call us at 800- 237-4277, so we ... Read More
Love the Microwave
I only had this microwave 3 days ago. So far it is great! I love that I don’t have to bend over to see the controls or to put food in and take out. Heat distribution seems consistent.
From Sharp
gets things hot
Would RecommendSeems to work great, mild difficulty installing, but overall had good directions. cooks things well.
Verified Purchaser
Drawer Microwave
This style Microwave is extremely convenient and accessible. I find it easier to place and remove dishes without reaching up over my head, or reaching over my stove. Additionally, it is easier to lift heavy or hot dishes straight up and I have fewer spills. It has a clean look since it is integrated into my kitchen island and isn't noticeable unless the drawer is open.
From Sharp
My order pick up was simple. A clerk met me at the door and told me where to scan my bar code. A few minutes later a man pulled my microwave oven to the door and helped me load it in my car. Both the man and woman were very courteous.
From 24-in 1.2-cu ft 950 -Watt Low Profile Microwave Drawer ( Stainless Steel ) Verified Purchaser
Loving our Sharp
The drawer is so much simpler to use and I love that it is hidden. It is slow open and close which iIappreciate and easy to lift and lower items versus reaching into a higher placed unit.
From Sharp
Worth Every Penny – Sleek, Quiet, and So Convenien
We’ve had our Sharp drawer microwave for a while now, and I can honestly say it’s one of the best upgrades we’ve made to our kitchen. The drawer design not only looks beautiful and modern, but it also frees up valuable counter space and makes the kitchen feel much more open. It’s incredibly easy to use, heats food evenly, and operates much more quietly than our previous microwave. I especially love that there’s no heavy door to swing open—simply pull out the drawer, which makes it convenient fo...
From Sharp
Hope the motor holds out
So far so good. Just hope the motor that pushes it in and out holds out.
From Sharp
We’re sorry to hear about your experience and are here to help. If you could please contact us at CRL@sharpsec.com or call us at 800- 237-4277, so we ... Read More