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24-in 1.2-cu ft 950 -Watt Low Profile Microwave Drawer ( Stainless Steel )

Ratings & Reviews for Sharp 24-in 1.2-cu ft 950 -Watt Low Profile Microwave Drawer ( Stainless Steel )

3.9
596
Review
 3.9 out of 5
596 Reviews


60% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers praise the sleek, modern design and space-saving under-counter installation, with many highlighting the intuitive tilt-out control panel and improved accessibility. Most report efficient heating and quiet operation with a spacious drawer for larger dishes. However, a significant portion experience premature failures—control panels malfunctioning within months or a year, some units sparking or ceasing to function entirely. Several reviewers report owning multiple units, each failing after short periods. Many criticize unresponsive support and warranty denial. Despite strong initial appeal, reliability concerns and service issues substantially diminish overall satisfaction.

Customer review summary generated by AI, including incentivized reviews.
596 Customer Reviews

Better than expected

This microwave was better than I expected. Works great and easy to use. The flip down controls are a nice feature to keep the unit looking clean on your cabinets.

October 1, 2026

From Sharp

Touch screen stopped working within months

We’ve had the drawer microwave for a couple months now and it randomly stopped working. Went through all the troubleshooting and still can’t get the touch screen to work. Not happy…

October 1, 2026

From Sharp

Response from SHARP

We’re sorry to hear about your experience and are here to help. If you could please contact us at CRL@sharpsec.com or call us at 800- 237-4277, so we ... Read More

SHARPOctober 1, 2026

Great option for undercounter

Convenient under cou ter option. A bit harder to clean and nearly impossible to watch for boilovers. Slow to open and close vs a conventional microwave door.

September 28, 2026

From Sharp

It's out of the way

Easy to use for the whole family. I love it out of the way and saves counter space. Easy for all my kids to use, my youngest is 6 and has no problem.

September 28, 2026

From Sharp

This product has great features

So easy to use and cooks great! Seems very durable as well.

September 25, 2026

From Sharp

Great microwave

We absolutely love this microwave oven it's space saving because it's in a drawer and the delivery by Best Buy was phenomenal

September 13, 2026
Verified Purchaser
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3 years old and working great!

Would Recommend

Installed 3 years ago and works great, about to buy a second one for my other home.

September 3, 2026
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This product has been a bit of a lemon.

We purchased this product at the end of September 2023 for $1299.99. This microwave is in a household where only two senior citizens live, and it's only been used by adults. We are careful to use it correctly. In September 2025, the control panel stopped working. We went through Sharp to have the control panel replaced at a cost to us of $340. The repair was done on October 9, 2025. The control panel stopped working again a couple of days ago (August 2026). I thought the replaced control p...

August 31, 2026

From Sharp

Response from SHARP

We’re sorry to hear about your experience and are here to help. If you could please contact us at CRL@sharpsec.com or call us at 800- 237-4277, so we ... Read More

SHARPSeptember 1, 2026

2nd unit to spark -- unsafe

This is our second Sharp Drawer Microwave, both Model # SMD2470ASYA. First one made loud loud noises, sparked, and caught fire after a few years. 2nd unit just started making loud noises and sparked. Not using anymore. So disappointed in Sharp. It is out of warranty so no help is being offered. Disappointed Sharp is not more concerned about safety.

August 22, 2026

From Sharp

Response from SHARP

We’re sorry to hear about your experience and are here to help. If you could please contact us at CRL@sharpsec.com or call us at 800- 237-4277, so we ... Read More

SHARPSeptember 3, 2026

Microwave Island issues

The microwave is lower wattage then I am used to and takes too long to warm everything. Its also very annoying having to push the open and close button and wait for the door which is slow slow. There has to be a better way. Overall very disappointed in this purchase,

August 8, 2026

From Sharp

Response from SHARP

We’re sorry to hear about your experience and are here to help. If you could please contact us at CRL@sharpsec.com or call us at 800- 237-4277, so we ... Read More

SHARPAugust 10, 2026

Love the Microwave

I only had this microwave 3 days ago. So far it is great! I love that I don’t have to bend over to see the controls or to put food in and take out. Heat distribution seems consistent.

August 2, 2026

From Sharp

gets things hot

Would Recommend

Seems to work great, mild difficulty installing, but overall had good directions. cooks things well.

July 31, 2026
Verified Purchaser
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Drawer Microwave

This style Microwave is extremely convenient and accessible. I find it easier to place and remove dishes without reaching up over my head, or reaching over my stove. Additionally, it is easier to lift heavy or hot dishes straight up and I have fewer spills. It has a clean look since it is integrated into my kitchen island and isn't noticeable unless the drawer is open.

July 30, 2026

From Sharp

Would Recommend

My order pick up was simple. A clerk met me at the door and told me where to scan my bar code. A few minutes later a man pulled my microwave oven to the door and helped me load it in my car. Both the man and woman were very courteous.

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Loving our Sharp

The drawer is so much simpler to use and I love that it is hidden. It is slow open and close which iIappreciate and easy to lift and lower items versus reaching into a higher placed unit.

July 30, 2026

From Sharp

Worth Every Penny – Sleek, Quiet, and So Convenien

We’ve had our Sharp drawer microwave for a while now, and I can honestly say it’s one of the best upgrades we’ve made to our kitchen. The drawer design not only looks beautiful and modern, but it also frees up valuable counter space and makes the kitchen feel much more open. It’s incredibly easy to use, heats food evenly, and operates much more quietly than our previous microwave. I especially love that there’s no heavy door to swing open—simply pull out the drawer, which makes it convenient fo...

July 30, 2026

From Sharp

Hope the motor holds out

So far so good. Just hope the motor that pushes it in and out holds out.

July 30, 2026

From Sharp