Ratings & Reviews for Shark Navigator Lift-Away Deluxe Upright Vacuum Bagless Pet Upright Vacuum Cleaner with HEPA Filter

Not Up to Standards.

Bought last week. Returning tomorrow. The roller bar does work as advertised. It is effective at picking up what's on the floor. Other than that, it's utterly disappointing. The tiny cannister is fiddly. The liftaway is fussy. Some aspects need more than two hands to manage. Nothing is intuitive; the disconnects are not easy to find or natural to undo. Only has on board storage for one of the two accessories. Does not fit the (excellent) accessories from my previous Shark. Has a blue lig...

Loud, doesn't pick up anything

I bought this late last year and only used it once--because the second time I used it, it stopped picking up anything and just leaving dust lines. I cleaned everything I could, made sure the hose was clogged and tried again--still the same issues. Then I put it away for months and thought, let me try it again. Terrible--does the same thing, Vacuumed for half and hour and the canister is EMPTY, which is ridiculous because I have multiple pets. Just going to go into the trash now.

Great suction!

Awesome suction & get so much dust out of your carpets that you can’t tell is there!

Mantainability

I have had this vacuum for 10 years. I call shark for a piece that broke and they tried to convince me to buy a whole new vacuum stating "We have the vacuums, but they are boxed and sealed so we can't sell you the part you need" with no restock date available. Buyer beware, they expect you to trash a perfectly good vacuum and buy a whole new one instead of just sending you the singular part you need. Apparently no one has a box cutter to open the box and use 1 vacuum for replacement parts.

Make cleaning easy

Just got a dog and pet hair everywhere. I wanted a reasonable priced but a great vacuum and this shark was perfect. Really good on pet hair and cleaning high areas. Great section, light weight, and long cord!

New user

I've only used it once so far, but it does a great job on my throw rugs and appear to also do a good job on the wood floor. I'm still learning how to use it, but I'm optimistic it will continue to do a great job with what I need it to do!

Great service

Your associares are very helpful and polite. Can you tell me if you have had problems with the roller on the NV 360? This is the second one I have had a problem with. This one only lasted a few days using it only once. The other one lasted from November 2025 to last week.

Great Suction...love it !

I love the suction on this Vacuum. This is my second vacuum from shark....love them !

Too strong of suction!

Suction is way too strong for two of our carpeted rooms. We’ve adjusted the suction control and it’s still pulls incredibly hard and is not smooth to vacuum with.

Decent light weight vacuum with some caveats

I had the NV60 before this one. I first inquired about replacement parts for my NV60 but it would’ve almost been just as much as a new vacuum, so I bought the NV360 on sale. It’s a lot lighter and doesn’t stand up as well. It still glides across the floor and seems to pull up an adequate amount of pet hair and dust from my plush apartment carpets. I preferred how the NV60s dust holder snapped in place instead on the claps on the sides of the NV360. It’s a decent vacuum nonetheless. The attachmen...

Great vacuum I would purchase it again.

I have had my Shark since 2022 and I can say with utmost confidence that this is an excellent vacuum. It does a phenomenal job cleaning. It’s very convenient but it is a little heavy. Taking it up and down the stairs can be a bit much but it does a great job. The fact it is bagless makes it worth while.

SN k16ux503z4a0

It won't turn on. I cleaned all the parts, it's completely clean, and it does nothing. It doesn't turn off.

Hard to push/pull

I went from a power head that was a lot easier to push/pull to this model. Not as happy with this unit. There is a feature to reduce the suction but it still doesn’t glide as easy in certain surfaces.

Great features

This vacuum cleaner is the best vacuum I've ever had! It works very well at removing dirt. The suction power is unbelievable and it does such a great job at removing dirt. I'm very pleased with my purchase and I'm glad I chose the Shark!

Vacuum cleaner review

The vacuum suction is good so far , detachment is okay dust retention is okay , filtration is okay ,it's light compared to previous shark ninja vacuum one thing I have issue is sometimes vacuum parts I have hard time connecting need to push hard and turn to click it's easy to maneuver all this okay for now but as time will pass vacuum will get weaker and lose suction power