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Ultra Soft Facial Tissue  2 Ply  White  124 Sheets Box  6 Boxes Pack  4 Packs Carton

Ratings & Reviews for Puffs Ultra Soft Facial Tissue 2 Ply White 124 Sheets Box 6 Boxes Pack 4 Packs Carton

3.8
1555
Review
 3.8 out of 5
1557 Reviews


67% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The tissues are generally described as soft, strong, and absorbent, though some customers report they have become thinner, rougher, and less soft compared to the previous version. There are also complaints about inconsistencies in quality, with some tissues feeling like sandpaper. Additionally, customers dislike the new pop-up box design, finding it less convenient and functional than the previous style.

Customer review summary generated by AI, including incentivized reviews.
1557 Customer Reviews

“Ultra Soft” Apparently Means Ultra Sloppy

Would Not Recommend

Puffs Ultra Soft was a huge disappointment. The tissues in this box were stacked crooked, uneven, and completely cattywompus, as if quality control never looked at them. Even worse, they are not soft at all. They feel thin, rough, and cheap, more like flimsy one-ply tissues than a premium product. For the price and the name, I expected much better quality. This box was sloppy and unacceptable.

July 10, 2026

From puffs.com

The next tissue will not come up

Would Not Recommend

When you take out one tissue, the other one will not come up. You need to reach in to pull it up. This is not satisfactory, especially when you get towards the end.

July 2, 2026

From pgpro.com

Puffs are soft yet strong.

Would Recommend

Will only buy Puffs. They even went through washer and dryer and never shredded.

June 23, 2026

From puffs.com

A hug for your nose

These are really durable and soft. They contrite your nose and they have then in smaller packs as well, making them very convenient. They always seem to do the trick for me when I have a cold.

June 22, 2026

From influenster.com

🤍

I love its softness because it is very delicate and it is what I need for my nose. Its appearance is very clean and minimalist as well as functional. It’s definitely perfect

June 19, 2026

From influenster.com

The perfect Kleenex...

I've been using Puffs Kleenex for many years, and I have never had an issue. They come out of the box smooth and easy, and one at a time. They are the perfect size and work very well. They are light, soft, and very cushy. There is really nothing to learn about them, just pull one out of the box, one at a time and you will be fine.

June 2, 2026

From influenster.com

Quality of tissues

I have purchased Puff tissues for many year, and recently noticed the quality is not the same. Tissues fall apart, messed up in the boxes, and just not the same.

May 31, 2026

From pgpro.com

Change in box size

Would Not Recommend

Who's bright idea was it to alter the boutique box size? They no longer fit into decorative tissue box covers. Going forward I'll have to use Kleenex since they actually fit.Honestly we have to jam them into the cover then it takes 10 minutes to pull out the box when it's empty. Such a disappointment.

May 21, 2026

From puffs.com

Love

My go to for tissues! It’s soft and doesn’t leave my nose dry! They are perfect for winter and seasonal allergies. Would definitely recommend!!

May 20, 2026

From influenster.com

Cube boxes are not square

Would Not Recommend

The cube boxes are not square like the more popular brand name, and therefore don't actually fit into any of the tissue holders we have. One side is about 3/8 of an inch bigger than the other. Come on guys, this should be one of the most basic designs to get right!

April 19, 2026

From puffs.com

Hard to use right out of the box.

Would Not Recommend

The tissues are too tightly packed in the square box making it impossible to remove the first four or five tissues without shredding them. It is very aggravating.

April 11, 2026

From puffs.com

Response from Customer Care

Thank you for taking the time to share your experience with us. We’re sorry to hear that your Puffs Ultra Soft tissues were packed so tightly that the...

Customer CareApril 13, 2026

Should try

Have been using this tissues at my workplace and home. Love how soft it is and the prices is affordable. . Will definitely keep buying it for the future.

April 3, 2026

From influenster.com

Too small

Would Not Recommend

I have been sick over a week with a sinus infection. I have gone thru 8 boxes of ultra soft tissue. The one thing I keep saying everytime to myself, TOO SMALL. And I am not a large person. Imagine if I was these would be useless. Next time I'll probably buy soft toilet paper and try that instead.

March 11, 2026

From puffs.com

At one time I loved Puffs. But something changed

Would Not Recommend

I would not buy anything else until this last box. The tissues are of poor quality and scratchy. I had to check that I didn’t pick up Kleenex by mistake. I am very disappointed

March 10, 2026

From puffs.com

Response from Customer Care

Gracey, thank you for taking the time to share your experience. We’re sorry to hear that your recent box of Puffs Ultra Soft didn’t feel as soft or co...

Customer CareMarch 11, 2026

Lately tissue boxes have a lot or “Tissue Pulp”

Would Recommend

Too much Tissue pulp coming out when extracting tissues from box

March 9, 2026

From puffs.com

Response from Customer Care

Thank you for sharing your feedback. We’re sorry to hear that you’ve been finding excess tissue pulp when pulling out Puffs Ultra Soft tissues. The ti...

Customer CareMarch 9, 2026

I miss the old Pop-up tissue boxes

Would Not Recommend

This box opens at the top and the front in a sort of oval, revealing the whole clump of tissues and making it hard to select just one tissue. Why not stick with the simple pop-up design that when you take one tissue, another pops up? It worked! This doesn't! Tissues are good quality, but I am not buying this anymore until you go back to the pop-up style box.

February 19, 2026

From puffs.com

Response from Customer Care

Hi there, thank you for sharing your thoughtful feedback. We’re glad to hear you’re happy with the tissue quality, but we’re truly sorry that the box ...

Customer CareFebruary 19, 2026

Great product. Only one size

Would Recommend

These tissues are the best. The only drawback is they only come in one size. Noses comes in a variety of sizes, why don't tissues,

February 18, 2026

From puffs.com

I am no longer a fan

Would Not Recommend

The puffs ultra cubes have been my go-to for years. Lately to start a box you pull out a torn tissue, and sometimes more than one. Throughout the box you pull one out, then they are no longer connected, so you need to go deep into the box to pull out remaining tissues. At the end of the box four or five tissues come out at once. It is a pain in the neck. I am switching tissues.

February 5, 2026

From puffs.com

Response from Customer Care

Hi there, thank you for reaching out and sharing your experience with us. We’re really sorry to hear about the tearing and dispensing issues you’ve be...

Customer CareFebruary 6, 2026

Generally a great tissue

Would Recommend

Puffs are stronger than the cheaper brands. They hold up well. But why are the last few tissues in every box folded in half? It's annoying.

February 3, 2026

From puffs.com