Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this drain cleaning tool for effectively removing hair and debris from shower and sink drains, with many noting it works as both a snake and grabber. Most find it easy to use, affordable, and a reliable alternative to calling a plumber. The compact design and intuitive twisting motion appeal to users seeking occasional household solutions. However, some report durability issues, particularly with plastic versions breaking during use or metal components failing under pressure. A few note limitations with deeper clogs or specific drain configurations, though most consider it worthwhile for typical hair-related blockages.
Customer review summary generated by AI, including incentivized reviews.Works
Would RecommendWorked perfect for my clogged shower drain
Verified Purchaser
Never received delivery!!!!!!!!!!
Would Not RecommendNever received delivery!!!!!!!!!! Never received delivery!!!!!!!!!!
Verified Purchaser
It is a great tool.
Would RecommendI like this product which I can do myself.
Verified Purchaser
Hard to use
Would Not RecommendHave a hard time using because it gets stuck inside the drain. I have a similar product that is easier and less expensive. I bought it at Harbor Freight Tools.
Verified Purchaser
Hello - each tool has its own design specifications - sorry it didn't meet your application requirement but that isn't a product issue - you ... Read More
The claw is good
Would RecommendThe claw was really handy and easy to use. Wish Lowe's carried it by itself instead of having to buy the combo
Verified Purchaser
Piece of Garbage
Would Not RecommendI get it. It's not a lot of money. But it still doesn't work. And you they won't refund your money...BECAUSE... it's a biohazard. The fact that it doesn't work is irrelevant. No signs saying they won't refund or that you "can't" return it. They just take your money. Keep your money. And hide like shivering little cowards behind company policy. This is how the corporate control wins. They frighten grown men into submission afraid to do the right and decent thing because they might lose their job....
Hello - Sorry to hear your experience - we are the manufacturer and don't have much to do with the store experience but can help with product and... Read More
It worked
It worked and wasn't expensive
Verified Purchaser
Works.
Would RecommendOk
Verified Purchaser
Not worth it
Would Not RecommendThe snake was not flexible enough and the grabber could not grasp. Even after I removed the clog with other tools, the grabber could not pick up and hold the loose hair
Verified Purchaser
Hello - Sorry to hear your experience - we are the manufacturer and don't have much to do with the store experience but can help with product and... Read More
Did the job
Would Recommendcleared my drain
Verified Purchaser
Snake Broke Off in the Drain!
Would Not RecommendQuality
Verified Purchaser
Hello - this product is made of steel and can't break off - please contact us at sales@pfwaterworks.com so we can better understand the issue... Read More
Wrong lengths
Would Not Recommendusable lengths to the base/stem of the handle are only 18.5" metal, and 19" plastic. i specifically bought these because i needed >~21" usable length to reach the p-trap so I'm returning them
Hello the product total length is listed in the description and specification - each tool has its own design specifications - sorry it didn't mee... Read More
Doesn’t work
Would Not RecommendA waste of money
Verified Purchaser
Hello - Sorry to hear your experience - each tool has its own design specifications - sorry it didn't meet your application requirement but that... Read More
Stopped up
Would RecommendIt worked perfectly…
Verified Purchaser
Drain cleaner
Would RecommendVerified Purchaser
Hello - - sometimes carriers can delay deliveries or loose packages - this is beyond our control - please contact us at sales@pfwaterworks.com wi... Read More