
Ratings & Reviews for Pit Boss 1600 Elite Pro Series 711-Sq. in Stainless Steel Pellet Grill with Smart Compatibility
Ratings may include incentivized customer reviews.
What Customers Are Saying
The pellet grill has a large cooking capacity and user-friendly features like sliding racks and app connectivity. However, many customers have experienced significant issues with temperature control, igniter failures, grease drainage problems, and overall quality concerns, leading to the need for returns or replacements. The reviews are polarized, with some users very satisfied but others highly dissatisfied due to the reported design and quality control problems.
Customer review summary generated by AI, including incentivized reviews.So far so good
Just got it primed and worked good
From Pit Boss Grills
Improvements
This is a much better design that my last smoker through z grills. Ive only used it once but I can tell I will enjoy it.
From Pit Boss Grills
Invested in the big boy
Have had an original Pit Boss for 10 years and live it - invested in the new technology and larger space.
From Pit Boss Grills
Second Pit Boss
My first Pit Boss was wonderful and I was still learning it. This is my second one after I gave the other one away to upgrade.
From Pit Boss Grills
Initial Review
It was between the Pro 1600 or a Traeger. I chose the Pit Boss because from the initial look and feel operating it. Felt as though it was made with a much better quality of parts. Design. And easy to use instructions made the decision for me.
From Pit Boss Grills
So far so good
So far I like it. However, it did not come with the diamond grates or griddle as advertised
From Pit Boss Grills
Outside smoke.
Wonderful grill/smoker. It has all the bells and whistles to get the job done. I bought this one to replace an older pit boss that quit working on me.
From Pit Boss Grills
Two dead units within a year
Would Not RecommendI was denied store return and that violates Maine implied warranty laws and have been talking to Maine attorney general. I was informed that state can and will fine stores up to $10,000 Everytime they deny Maine implied warranty laws and they'll also be responsible for triple damages when I bring it in front of a court. I'm sending demand letters to Lowe's corporate and Dansons pit boss parent company. Maine residents have been getting jerked around by box stores denying they have to follow stat...
"We sincerely apologize for your disappointing experience. We take customer satisfaction seriously, please don’t hesitate to contact us at 480-92... Read More

Luke
This is my second Pit boss grill and it is working well for me I got the second one because I needed more size to cook, larger meals, faster
From Pit Boss Grills
Upgrade
I've had the Austin Xl for at least 7 years. We loved it and never had an issue except replacing the igniter one time.
From Pit Boss Grills
Classy
One of the best smokers I have ever owned
From Pit Boss Grills
New Pit Boss pro series
when together as written on the instructions
From Pit Boss Grills
Do not buy
Stopped working after using it a few times. It keeps giving me the igniter malfunction and I can’t seem to get a replacement part anywhere.
From Pit Boss Grills
So far so good
Fingers crossed! We are tired of our pellet smokers acting up. Hopefully this one works for a while.
From Pit Boss Grills
Constantly throwing codes
Would Not RecommendControl panel wouldn’t update causing the grill to throw codes. Called pit boss and got a new controller panel, this one updated but still throws malfunction codes. Nothing that’s been replaced on this grill has fixed anything, the grill is obviously a lemon but I’m not able to get a refund or replacement as I bought it during winter and didn’t start trying to use it until spring, putting me out of the return window. Now it’s just an expensive garage ornament. Will be switching to a Traeger.
From Pro 1600 Elite 711-Sq. in Stainless Steel Pellet Grill with Smart Compatibility
"We’re grateful for your feedback, though we regret that your experience wasn’t what you hoped for. We want to make sure we can improve moving fo... Read More

Pitboss
Awesome
From Pit Boss Grills
Great Grill
Got grill from brother-law. He said grill was too smart for him.
From Pit Boss Grills
Good product
Love a Pittboss
From Pit Boss Grills
I love my grill and I recommend people to buy the Pro Series 1600 wood pellet grill
I chose 4 out of 5 stars because it is an amazing grill. If I could chose 4.5, I would but, that is not an option. The cleanup is the only pain in the tookus. The grill makes the most amazing burgers I have ever had. The smoke profile and temperature accuracy is very impressive. I would rather have this grill over a Traeger. 5 out of 5 stars would be for me an easier clean up and better light inside the grill. I still highly recommend the grill. It is the best grill I have owned.
From Pit Boss Grills
A company that doesn't really care!!!!
Would Not RecommendFrom Pro 1600 Elite 711-Sq. in Stainless Steel Pellet Grill with Smart Compatibility
"We deeply apologize for the issues you experienced and understand your frustration. We value your feedback and want to resolve any problems you’... Read More

We appreciate you sharing your feedback and are glad to hear you are enjoying your grill so far. We understand the disappointment with the advertised ... Read More