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1600 Elite Pro Series 711-Sq. in Stainless Steel Pellet Grill with Smart Compatibility

Ratings & Reviews for Pit Boss 1600 Elite Pro Series 711-Sq. in Stainless Steel Pellet Grill with Smart Compatibility

3.7
225
Review
 3.7 out of 5
225 Reviews


55% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The pellet grill has a large cooking capacity and user-friendly features like sliding racks and app connectivity. However, many customers have experienced significant issues with temperature control, igniter failures, grease drainage problems, and overall quality concerns, leading to the need for returns or replacements. The reviews are polarized, with some users very satisfied but others highly dissatisfied due to the reported design and quality control problems.

Customer review summary generated by AI, including incentivized reviews.
225 Customer Reviews

So far so good

Just got it primed and worked good

September 24, 2026

From Pit Boss Grills

Improvements

This is a much better design that my last smoker through z grills. Ive only used it once but I can tell I will enjoy it.

September 13, 2026

From Pit Boss Grills

Invested in the big boy

Have had an original Pit Boss for 10 years and live it - invested in the new technology and larger space.

September 8, 2026

From Pit Boss Grills

Second Pit Boss

My first Pit Boss was wonderful and I was still learning it. This is my second one after I gave the other one away to upgrade.

August 26, 2026

From Pit Boss Grills

Initial Review

It was between the Pro 1600 or a Traeger. I chose the Pit Boss because from the initial look and feel operating it. Felt as though it was made with a much better quality of parts. Design. And easy to use instructions made the decision for me.

August 16, 2026

From Pit Boss Grills

So far so good

So far I like it. However, it did not come with the diamond grates or griddle as advertised

August 8, 2026

From Pit Boss Grills

Response from Customer Care

We appreciate you sharing your feedback and are glad to hear you are enjoying your grill so far. We understand the disappointment with the advertised ... Read More

Customer CareAugust 14, 2026

Outside smoke.

Wonderful grill/smoker. It has all the bells and whistles to get the job done. I bought this one to replace an older pit boss that quit working on me.

July 24, 2026

From Pit Boss Grills

Two dead units within a year

Would Not Recommend

I was denied store return and that violates Maine implied warranty laws and have been talking to Maine attorney general. I was informed that state can and will fine stores up to $10,000 Everytime they deny Maine implied warranty laws and they'll also be responsible for triple damages when I bring it in front of a court. I'm sending demand letters to Lowe's corporate and Dansons pit boss parent company. Maine residents have been getting jerked around by box stores denying they have to follow stat...

July 18, 2026
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Response from Pit Boss Product Expert

"We sincerely apologize for your disappointing experience. We take customer satisfaction seriously, please don’t hesitate to contact us at 480-92... Read More

Pit Boss Product ExpertJuly 22, 2026

Dansons

Luke

This is my second Pit boss grill and it is working well for me I got the second one because I needed more size to cook, larger meals, faster

July 8, 2026

From Pit Boss Grills

Upgrade

I've had the Austin Xl for at least 7 years. We loved it and never had an issue except replacing the igniter one time.

June 29, 2026

From Pit Boss Grills

Classy

One of the best smokers I have ever owned

June 29, 2026

From Pit Boss Grills

New Pit Boss pro series

when together as written on the instructions

June 28, 2026

From Pit Boss Grills

Do not buy

Stopped working after using it a few times. It keeps giving me the igniter malfunction and I can’t seem to get a replacement part anywhere.

June 25, 2026

From Pit Boss Grills

So far so good

Fingers crossed! We are tired of our pellet smokers acting up. Hopefully this one works for a while.

June 19, 2026

From Pit Boss Grills

Constantly throwing codes

Would Not Recommend

Control panel wouldn’t update causing the grill to throw codes. Called pit boss and got a new controller panel, this one updated but still throws malfunction codes. Nothing that’s been replaced on this grill has fixed anything, the grill is obviously a lemon but I’m not able to get a refund or replacement as I bought it during winter and didn’t start trying to use it until spring, putting me out of the return window. Now it’s just an expensive garage ornament. Will be switching to a Traeger.

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Response from Pit Boss Product Expert

"We’re grateful for your feedback, though we regret that your experience wasn’t what you hoped for. We want to make sure we can improve moving fo... Read More

Pit Boss Product ExpertJune 16, 2026

Dansons

Pitboss

Awesome

June 13, 2026

From Pit Boss Grills

Great Grill

Got grill from brother-law. He said grill was too smart for him.

June 11, 2026

From Pit Boss Grills

Good product

Love a Pittboss

June 10, 2026

From Pit Boss Grills

I love my grill and I recommend people to buy the Pro Series 1600 wood pellet grill

I chose 4 out of 5 stars because it is an amazing grill. If I could chose 4.5, I would but, that is not an option. The cleanup is the only pain in the tookus. The grill makes the most amazing burgers I have ever had. The smoke profile and temperature accuracy is very impressive. I would rather have this grill over a Traeger. 5 out of 5 stars would be for me an easier clean up and better light inside the grill. I still highly recommend the grill. It is the best grill I have owned.

June 4, 2026

From Pit Boss Grills

A company that doesn't really care!!!!

Would Not Recommend
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Response from Pit Boss Product Expert

"We deeply apologize for the issues you experienced and understand your frustration. We value your feedback and want to resolve any problems you’... Read More

Pit Boss Product ExpertApril 22, 2026

Dansons