Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the bridge for seamless integration with voice assistants and smart home systems, reliable mesh networking, and intuitive app control that organizes complex setups effortlessly. Many highlight stable performance and remote access convenience once configured. However, a substantial group reports significant setup friction including failed bulb detection, vague documentation, and manual serial number entry requiring troubleshooting. Some note compatibility limitations with certain voice platforms and frustration over discontinued support for older models. Despite these drawbacks, most customers find the system worthwhile for its flexibility and long-term value.
Customer review summary generated by AI, including incentivized reviews.So convenient!!
Would RecommendLove my Hue lights. Automation is awesome & so convenient. Easy to set up and use!
From PhilipsHue
Absolute Trash.
Would Not RecommendIt very often does not work and needs to be rebooted or have the button pushed. After about a year it just stopped responding and showing offline. Absolute Trash.
From PhilipsHue
We're sorry to hear that your Hue Bridge has been unreliable. Having to repeatedly reboot the device and then seeing it stop responding altogether wou... Read More
Hub Stopped working
This stopped Working all of A sudden and won’t sync or acknowledge connection. Reset modem and all open port everything it is not blocked… Will not purchase hue again.
From PhilipsHue
We're sorry that your Hue Bridge stopped working without warning. We understand how discouraging it can be when a core part of your smart lighting set... Read More
Can get pricey
Would Not RecommendI got this bout a month ago. The product comes well packaged in a nice compact box. It is white and comes with the plug and internet plug. I was disappointed that this was not wireless. I was also disappointed that it did not come with real directions, just a paper with some vague pictures. I like written directions. It is pretty neat to be able to turn lights on and off just using alexia but the cost of this along with the bulbs needed makes me think that flipping a switch works just ...
Good Light Control but One Problem for me
Would RecommendI have a number of lights controlled by Google Home in my house and can compare the setup and use of those with the Philips Hue. I found the Hue to be slightly more difficult to set up but not a big problem. The app did not find the bulbs on the first try but did find them on retry. The Hue bulbs did not work as well with Google Home as expected. Initially the name I gave a bulb, like Table Lamp, was not recognized by Google Home. I could only control the bulb by calling it a Hue Ambiance l...
Great performances.works great.
Would RecommendThis device is easy to connect, and the presentation looks cool. The instructions are easy to follow. My only concern is not all my devices are compatible with this wireless lights item.i have some devices unable to connect. Before you buy this device or other devices may sure are compatible. Other than that this item is recommended.
Smart Lighting — Philips Hue Bridge
Would RecommendThe Hue Bridge is a must-have for anyone using Philips Hue lights. Setup was quick and easy, and it instantly made my smart lighting more reliable and responsive. The automation features, remote access, and seamless integration with assistants take the experience to the next level. If you’re building a smart home or planning to expand your lighting, the Hue Bridge is absolutely worth it.
Leveled up my space
Would RecommendThis bridge system was easy to setup and the instructions were straightforward. It is compatible with Google and Alexa which is helpful. It works off of a mesh network that works even when wifi is down, which is useful. I have been using this bridge in order to transform the rooms in my home to create an ambiant vibe as well as a more playful vibe in some of the rooms. The bridge is support up to 50 different lights or 12 accessories. This device is useful because it's voice-activated and I am a...
Interesting but outdated by independent smart plug
Would Not RecommendAlthough it was essentially very easy to set up, it has essentially been replaced with an upgrades version. It is a proprietary item, meaning only Hue products work with it, and the items that work with it are pretty expensive.
Physically Disconnected
Would Not RecommendThis might be for others but it's not for me. The biggest issue for me, is that it requires a port into the wireless system and I don't have extra ports available. This would work for my needs if is instead worked off of the wireless system without the physical connection. I also ran into issues in that there wasn't sufficient available products to use with the system. In fact, I bought what I believed worked with the system, discovered it did not and when I went back there were very few off...
Hue white
Would RecommendThe product worked as anticipated. The value for the cost is very good. Overall i think its slightly above average in the same category from other vendors.
Easy to set up
Would RecommendI wasn’t so sure of what to expect with this product as I’ve never gone “all in “ with home automation. This device seems straightforward and easy to set up utilizing the app on my IPhone. I purchased a light and have gotten it set up and it’s working fine.
Philips Hue Bridge
Would RecommendThe Philips Hue Bridge is a great convenient way to control turn on or off the lights in your home simply by using your phone along with the Philip Hue app. The Philips Hue Bridge is also compatible with Alexa, Apple Home and Google Home. The Hue Bridge comes with a power supply cord and a LAN connection cable. However the Philips Hue Bridge requires the use of smart bulbs, that are not included in just the Bridge purchase.
Great product
Would RecommendWorks well and connects quickly without any lag or connectivity problems
Cool, but unreliable
Would Not RecommendUnfortunately this has been unreliable as it disconnects frequently. Has to be plugged in at all times
Easy set up
Easy to set up with detailed instructions. The device is small so it’s easy to hide
Hue white
Would Not RecommendVery confused by directions. Looks as though it needs another part to actually use this item which we do not have. We will need to investigate this product further.
It's like the "Smart Home for Dummy's Guide"
Would RecommendA little background, I've recently retired and very much look forward to traveling and exploring the beautiful United States. I'm also very security minded so enter the Philips Hue family. After doing my due diligence I decided on the Hue series of home automation. I'm not very tech savvy but reviews for this item were very positive. With the App I will be able to control all lighting and TV quite easily. The Hue smart bulbs will give me the flexibility to modify my lights as if I were home. Any...
like $15 on clearance
Would Recommendprice
Verified Purchaser

Thanks for the kind words! We're glad setup was simple and that you're getting the most out of your Hue lights. Smart lighting is at its best when it ... Read More