Ratings & Reviews for Pergo (Sample) TimberCraft with WetProtect Chester Ridge Hickory 12-mm T x 7-1/2-in W Waterproof Laminate Wood Flooring
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the flooring's stunning appearance, durability, and straightforward installation. Most highlight how closely it mimics real hardwood with rich color depth and a luxurious finish that impresses guests. The locking system and built-in underlayment make installation manageable for DIY projects. Reviewers consistently note exceptional durability against daily wear, pets, and moisture exposure, with many returning customers reinforcing long-term trust. A few mention minor installation challenges or aesthetic preferences, but the dominant experience reflects high satisfaction and strong product performance.
Customer review summary generated by AI, including incentivized reviews.Lowe's Mistake
Would Not RecommendI had to bring all the flooring I bought back into the store because the checkout guy, Allen, overcharged me for two boxes I did not get. They processed it as a return, but I've not seen the $98 hit my bank account yet. Lowe's sales hit your bank account immediately, but not your returns.
Money not back on my card
Would Not RecommendI was charged for 12 Pergo boxes on 7 July when I only had 10. $98 was suppose to go back on my card, but I'm not seeing it on my account. Please correct this immediately.
Hello Joel,
Thank you for choosing Pergo and for sharing your feedback. We understand how frustrating it can be when a refund does not app... Read More
Fantastic customer service
Would RecommendEven with shipping delays and having to pick up the product, the employees that helped me were amazing
From TimberCraft with WetProtect Spring Bank Oak 12-mm T x 5-1_SLASH_4-in W x 47-1_SLASH_4-in L Waterproof Laminate Wood Flooring ( 15.46-sq ft _SLASH_ Carton ) Verified Purchaser
Hi TL99. Thank you for the 5-star review of the TimberCraft Spring Bank Oak Waterproof Laminate. We hope you will consider Pergo for future flooring ... Read More
I needed some to finish a project.
From TimberCraft with WetProtect Homan Hickory 12-mm T x 7-1_SLASH_2-in W x 47-1_SLASH_4-in L Waterproof Laminate Wood Flooring ( 22.09-sq ft _SLASH_ Carton ) Verified Purchaser
Hi Wood. Thank you for the 5-star review of the TimberCraft Homan Hickory Waterproof Laminate. - Shanna
QUALITY PRODUCT THAT THE INSTALLER DID AN EXCELLENT INSTALLMENT
From TimberCraft with WetProtect Spring Bank Oak 12-mm T x 5-1_SLASH_4-in W x 47-1_SLASH_4-in L Waterproof Laminate Wood Flooring ( 15.46-sq ft _SLASH_ Carton ) Verified Purchaser
Hi Ronnie B. Thank you for your feedback on the TimberCraft Spring Bank Oak Waterproof Laminate. We are glad you are enjoying your new beautiful, wor... Read More
Vinyl wood flooring
Bought is this past week and installed it during the week. Snapped together and locked in place. Beautiful color and brightened up a couple of dark rooms. Highly recommend.
From TimberCraft with WetProtect Harkness Oak 12-mm T x 7-1_SLASH_2-in W x 47-1_SLASH_4-in L Waterproof Laminate Wood Flooring ( 22.09-sq ft _SLASH_ Carton ) Verified Purchaser
Hi Harkness Oak. Thank you for your feedback. We are delighted to hear the light beige barn oak style of TimberCraft Harkness Oak has updated and ref... Read More
Have had the flooring over
Would RecommendHave had the flooring over a year in bedroom, hallway and bathroom very happy with it. Looks really good and seems very durable.
From TimberCraft with WetProtect Vintage Farmwood 12-mm T x 6-in W x 47-1_SLASH_4-in L Waterproof Laminate Wood Flooring ( 18.14-sq ft _SLASH_ Carton ) Verified Purchaser
Hi BriGuy. We’re glad the TimberCraft + Vintage Farmwood flooringlooks great in your home and we hope you think of us first for all your future f... Read More
Terrible quality
Would Not RecommendImpossible to install. Nearly half the planks come out of the box already damaged, the other half get damaged when attempting installation. The planks appear to be constructed of shredded cardboard and Elmer’s glue. I returned about 75% of it and threw away the rest. I installed a Pergo floor in my former house 15 years ago with absolutely no problems. The planks were incredibly durable and snapped together quickly and easily with only gentle tapping required, as opposed to the smashing with a r...
Hi Mic. Thank you for your review of the TimberCraft Lathrop Oak Waterproof Laminate. We are sorry to hear about the damaged planks in your order and... Read More
It is a older version
Would RecommendIt seems a good product i it seems like the old version which the price refelts that
From TimberCraft with WetProtect Lathrop Oak 12-mm T x 7-1_SLASH_2-in W x 47-1_SLASH_4-in L Waterproof Laminate Wood Flooring ( 22.09-sq ft _SLASH_ Carton ) Verified Purchaser
Hi Paulie. Thank you for the 4-star review of the TimberCraft Lathrop Oak Waterproof Laminate Flooring. - Shanna
This product is not just for floors
Would RecommendVery easy to use
From TimberCraft with WetProtect Harkness Oak 12-mm T x 7-1_SLASH_2-in W x 47-1_SLASH_4-in L Waterproof Laminate Wood Flooring ( 22.09-sq ft _SLASH_ Carton ) Verified Purchaser
Hi Jerry. Thank you for your review. Yes, TimberCraft Laminate can be used on a vertical wall as a decorative feature. If you have any questions abou... Read More
Not the same look as Crest Ridge Hickory
Would Not RecommendWe installed Crest Ridge Hickory in most of our house. We are now finishing our floors and installing Chester Ridge Hickory. We were told that it is the same exact floor, just a newer name. If you are installing in rooms that don’t join, you will be fine. This new flooring will not give you a cohesive look. Similar, but not the same. The older version has more of a shine to it with more golden tones. The newer version has less shine and is mostly all darker tones. We spent hundreds of dollars ...
From TimberCraft with WetProtect Chester Ridge Hickory 12-mm T x 7-1_SLASH_2-in W x 47-1_SLASH_4-in L Waterproof Laminate Wood Flooring ( 22.09-sq ft _SLASH_ Carton )
Hi MommaKnowsTheDifference. Thank you for your review of the TimberCraft Chester Ridge Hickory Waterproof Laminate. We are sorry to hear your recent ... Read More
Hello Joel,
Thank you for choosing Pergo. We're sorry to hear about the confusion surrounding your order and refund. We appreciate you... Read More