Ratings & Reviews for Pergo (Sample) TimberCraft +WetProtect with Underlayment Attached Chester Ridge Hickory 12-mm T x 7-1/2-in W Waterproof Laminate Wood Flooring
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the flooring's stunning appearance, durability, and straightforward installation. Most highlight how closely it mimics real hardwood with rich color depth and a luxurious finish that impresses guests. The locking system and built-in underlayment make installation manageable for DIY projects. Reviewers consistently note exceptional durability against daily wear, pets, and moisture exposure, with many returning customers reinforcing long-term trust. A few mention minor installation challenges or aesthetic preferences, but the dominant experience reflects high satisfaction and strong product performance.
Customer review summary generated by AI, including incentivized reviews.Setvice, explanation
Would RecommendFrom TimberCraft +WetProtect Lathrop Oak 12-mm T x 7-1_SLASH_2-in W x 47-1_SLASH_4-in L Waterproof Laminate Wood Flooring ( 22.09-sq ft _SLASH_ Carton ) Verified Purchaser
Nice when finished but very difficult to install.
Installation very difficult. It comes apart too easily once tapped in when tapping farther away. Felt like install took 3 times longer than necessary. Otherwise it seems to be acceptable. Would not recommend to a DIYr and non pro. Would not purchase again. Previous brand purchased from Lowes was much easier to install.
From TimberCraft +WetProtect Ruxin Oak 12-mm T x 7-1_SLASH_2-in W x 47-1_SLASH_4-in L Waterproof Laminate Wood Flooring ( 22.09-sq ft _SLASH_ Carton ) Verified Purchaser
Hi BTaka. Thank you for your review of the TimberCraft Ruxin Oak Waterproof Laminate. We strive to provide the best quality flooring that is also eas...
We needed additional flooring to what we had. very impressed with Ruckersville store for finding it and setting up the order. The men who delivered were awesome despite the heat. Thanks
Hi Mitch. Thank you for the 5-star review of the TimberCraft Spring Bank Oak Waterproof Laminate. We are glad you are enjoying your new beautiful, wo...
Installation Services delayed a month
Would RecommendThe product itself is great. It's beautiful. However, I used Lowes installation services and they do not provide updates on the order. After 2 weeks of hearing nothing, I had to go to the store multiple times to find out why the installation had not yet been scheduled. Turns out there was ONE small product that had get to be ordered and the associate told me "that's not even a product we can order". So basically, my order would have been in limbo forever until I called. To top it off, the instal...
From TimberCraft +WetProtect Chester Ridge Hickory 12-mm T x 7-1_SLASH_2-in W x 47-1_SLASH_4-in L Waterproof Laminate Wood Flooring ( 22.09-sq ft _SLASH_ Carton ) Verified Purchaser
Junk
Would Not RecommendBuyer beware. Does not lock together as described. I've laid multiple laminate floors and this one is ridiculous. Then i read the reviews on Pergo's website and was convinced to return it.
Hi Rico. Thank you for your review of the TimberCraft Lathrop Oak Waterproof Laminate. We are sorry to hear about your installation experience and th...
still installing....very happy with color.
From TimberCraft +WetProtect Lathrop Oak 12-mm T x 7-1_SLASH_2-in W x 47-1_SLASH_4-in L Waterproof Laminate Wood Flooring ( 22.09-sq ft _SLASH_ Carton ) Verified Purchaser
Hi Royl. Thank you for your review of the TimberCraft Lathrop Oak Waterproof Laminate. We are glad to hear this classic oak style with the natural to...
style with the natural tonal color variations was a great match for your project. Please keep us in mind for future flooring needs. - Shanna />
Flooring
Easy installation & just beautiful.
From TimberCraft +WetProtect Chester Ridge Hickory 12-mm T x 7-1_SLASH_2-in W x 47-1_SLASH_4-in L Waterproof Laminate Wood Flooring ( 22.09-sq ft _SLASH_ Carton ) Verified Purchaser
Hi Cncr. Thank you for your feedback on the TimberCraft Chester Ridge Hickory Waterproof Laminate. We are delighted to hear your installation was qui...
style looks in your space! Thanks again for your input - we love hearing from our customers. - Shanna />
Lowe's Mistake
Would Not RecommendI had to bring all the flooring I bought back into the store because the checkout guy, Allen, overcharged me for two boxes I did not get. They processed it as a return, but I've not seen the $98 hit my bank account yet. Lowe's sales hit your bank account immediately, but not your returns.
Money not back on my card
Would Not RecommendI was charged for 12 Pergo boxes on 7 July when I only had 10. $98 was suppose to go back on my card, but I'm not seeing it on my account. Please correct this immediately.
Fantastic customer service
Would RecommendEven with shipping delays and having to pick up the product, the employees that helped me were amazing
Hi TL99. Thank you for the 5-star review of the TimberCraft Spring Bank Oak Waterproof Laminate. We hope you will consider Pergo for future flooring ...
I needed some to finish a project.
From TimberCraft +WetProtect Homan Hickory 12-mm T x 7-1_SLASH_2-in W x 47-1_SLASH_4-in L Waterproof Laminate Wood Flooring ( 22.09-sq ft _SLASH_ Carton ) Verified Purchaser
Hi Wood. Thank you for the 5-star review of the TimberCraft Homan Hickory Waterproof Laminate. - Shanna
QUALITY PRODUCT THAT THE INSTALLER DID AN EXCELLENT INSTALLMENT
From TimberCraft +WetProtect with Underlayment Attached Spring Bank Oak 12-mm T x 5-1_SLASH_4-in W x 47-1_SLASH_4-in L Waterproof Laminate Wood Flooring ( 15.46-sq ft _SLASH_ Carton ) Verified Purchaser
Hi Ronnie B. Thank you for your feedback on the TimberCraft Spring Bank Oak Waterproof Laminate. We are glad you are enjoying your new beautiful, wor...
Vinyl wood flooring
Bought is this past week and installed it during the week. Snapped together and locked in place. Beautiful color and brightened up a couple of dark rooms. Highly recommend.
From TimberCraft +WetProtect Harkness Oak 12-mm T x 7-1_SLASH_2-in W x 47-1_SLASH_4-in L Waterproof Laminate Wood Flooring ( 22.09-sq ft _SLASH_ Carton ) Verified Purchaser
Hi Harkness Oak. Thank you for your feedback. We are delighted to hear the light beige barn oak style of TimberCraft Harkness Oak has updated and ref...
style of TimberCraft Harkness Oak has updated and refreshed your interior space. Not only is this floor beautiful, but it is waterproof and has scratch and dent protection for superior durability. We hope you consider Pergo for your next flooring project. - Shanna />
Have had the flooring over
Would RecommendHave had the flooring over a year in bedroom, hallway and bathroom very happy with it. Looks really good and seems very durable.
From TimberCraft +WetProtect Vintage Farmwood 12-mm T x 6-in W x 47-1_SLASH_4-in L Waterproof Laminate Wood Flooring ( 18.14-sq ft _SLASH_ Carton ) Verified Purchaser
Hi BriGuy. We’re glad the TimberCraft + Vintage Farmwood flooringlooks great in your home and we hope you think of us first for all your future f...
Hi Lucy. Thank you for the 5-star review on the TimberCraft Lathrop Oak Waterproof Laminate Flooring. - Shanna
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