Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the rug's incredible softness and plush, luxurious feel, with many describing it as walking on a cloud and highlighting its cozy texture. However, a significant portion report excessive, persistent shedding that never stops, with debris accumulating despite regular vacuuming. Opinions on durability are sharply divided—some call it well-made and durable, while others report it fell apart within weeks or developed snags. A few mention color discrepancies and loose fibers. Despite shedding concerns, most customers find the softness worthwhile.
Customer review summary generated by AI, including incentivized reviews.Sheds everywhere
Would Not Recommend[This review was collected as part of a promotion.] I wish I knew this was going to shed everywhere :( it leaves white hair all over the place I’m super bummed
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Great rug!
Would Recommend[This review was collected as part of a promotion.] Just as described in texture and dimension. It’s a beautiful rug. Rolled out flat and ready to go.
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Elegant and cozy
Would Recommend[This review was collected as part of a promotion.] We absolutely love this rug and immediately bought a second one to complete the look in the hallway. I am obsessed!!
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Softest rug
Would Recommend[This review was collected as part of a promotion.] This rug unrolls well, the edges settle nicely as were easy to roll backwards for a few hours to smooth out. Rug is super soft, flexible with large bulky almost braided texture that helps bring out the best of any room
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The Best!
Would Recommend[This review was collected as part of a promotion.] Love this rug so much! In fact I have the cream color 8x10 and runner from 2 years ago and love them so I got the wheat color for another room and it looks fantastic. Solid color rugs are usually boring but bc of the texture it has a unique look. The wheat look like a jute rug but soft and stain resistant since it’s wool!
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Fabulous rug!
Would Recommend[This review was collected as part of a promotion.] Looks absolutely fabulous! So nice in person, very natural looking and so soft.
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nice and cush!
Would Recommend[This review was collected as part of a promotion.] soft as it looks
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Love this rug!
Would RecommendThis rug is such a great addition to our family room. It’s very soft and the perfect off white color. I’ve bought three rugs and will be buying more from Rugs USA.
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I lover it
Would Recommend[This review was collected as part of a promotion.] Excelent qualytie
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Looks shabby and used almost immediately
Would Not RecommendIts an adorable, and so soft....at first. As soon as anyone walks on it...the rugs pills and frays and looks like something you dragged out of the attic. It is not durable in any way. cannot be cleaned. The deep weaving makes dirt and debris get trapped. Do not purchase this rug.
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WARNING!
Would Not RecommendI purchased this rug over a year ago and I should really have heed the warnings of others. People mentioned that it sheds and boy does it! I figured that it would eventually calm down but it hasn't. We have it in our bedroom, under our bed so has limited walking on but the shedding is excessive after a year. I dread having to remove it from under the bed. Such a pain but I just can't deal with it anymore. So disappointed!
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Cushy and pretty
Would Recommend[This review was collected as part of a promotion.] The rug is high quality, and cushy. Purchased in charcoal, and will purchase in light grey soon.
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Very nice
Would Recommend[This review was collected as part of a promotion.] It sheds a little, but the quality, thickness, appearance, are quite good.
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Gorgeous Rug
Would Recommend[This review was collected as part of a promotion.] Gorgeous rug! Such a beautiful ivory color, soft and thick, looks great with my decor.
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GREAT
Would Recommend[This review was collected as part of a promotion.] Rug is so soft and perfect for the living room!
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Looks and feels great!
Would Recommend[This review was collected as part of a promotion.] Beautiful rug, soft underfoot. Looks great in our bedroom. Would definitely order from Rugs USA again.
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Nice texture - color not accurate
Would Recommend[This review was collected as part of a promotion.] Ordered a grey one. Feels soft and cozy. The color is more blueish than grey though.
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In love
Would RecommendI’m in love with this rug. It immediately transformed my bedroom and made it warm and inviting. The rug does shed and it clogged up my vacuum, but completely worth it.
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Great Rug
Would Recommend[This review was collected as part of a promotion.] A really great rug.
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WORTST RUG EVER
Would Not RecommendDo not buy this rug. It sheds like crazy. I know it says expected to shed within the first few months; however, I've had it for 3 months and it looks like we have a dog or cat with the regular shedding. It is unsafe to have in a home with children because it sticks to everything even their mouths and they end up ingesting parts of the shedded rug. We own the tan color which is great, the off white is awful. Buyer beware. Do not buy the off-white. It is horrible for the environment because it is ...
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