Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers consistently praise the rug's exceptional softness and plush comfort, describing it as luxurious and dreamy underfoot. However, persistent shedding remains a significant concern, with many reporting it continues for months or even years. Some also note durability issues, including fragile braided loops and visible wear after brief use. Despite these drawbacks, most customers find the tactile quality worthwhile, though those with pets or high foot traffic should consider the shedding carefully before purchasing.
Customer review summary generated by AI, including incentivized reviews.[This review was collected as part of a promotion.]
From nuLOOM.com
Gorgeous, but the shedding never ends.
[This review was collected as part of a promotion.] This rug is so pretty, the cream color and braided pattern is everything. BUT, i’m giving it 3 stars because it sheds SO much!! The instructions advise you not to vacuum with a beater brush, but you definitely have to vacuum it, otherwise, you walk onto the rug with black socks, and walk off the rug covered in white fibers. I would not put this rug in a nursery, or anywhere a child would crawl. They’ll get too much wool fuzz in their mouth. Tha...
From nuLOOM.com
So soft!!
Would Recommend[This review was collected as part of a promotion.] I’m so happy with this rug, it’s soft and has cushion to it when you walk on it. It’s a high quality rug. We will be purchasing another for our living room!
From nuLOOM.com
Super Soft Rug
Would Recommend[This review was collected as part of a promotion.] Love this rug! Delivered quickly and just as described. Did not disappoint.
From nuLOOM.com
Lots of pokey debris in the rug
Would Not Recommend[This review was collected as part of a promotion.] I really want to love this rug. It’s beautiful, well made, high quality and fit the space perfectly. But there’s one problem, within the fiber of the weave there are tiny little pieces of sticks or some sort of natural material. Walking barefoot on the rug you can feel them all the time. I tried to remove them but there are so many it just seems impossible. Must be related to the manufacturing process or the material that goes into the rug. Pre...
From nuLOOM.com
[This review was collected as part of a promotion.]
From nuLOOM.com
Soft and Cozy
Would Recommend[This review was collected as part of a promotion.] Love this rug! It’s exactly what I wanted to make my bedroom feel cozy. It’s soft yet seems durable so far. I haven’t experienced any shedding. I didn’t use a pad and it doesn’t seem to need it.
From nuLOOM.com
Hard on the feet, rough, and sheds like crazy
Would Not Recommend[This review was collected as part of a promotion.] If I could give this rug 0 stars I would. I think Rugs USA may be selling multiple SKUs under this name, because my experience does AT ALL not match the several great reviews. This rug has shed so much, even after a thorough vacuum, my floors, counters, etc. will have fibers all over them the next morning. The texture of the rug itself feels more like jute than soft wool - it is hard under my feet and uncomfortable to walk on (think of walking ...
From nuLOOM.com
Wears poorly
Would Not RecommendBeautiful at first but after a few days the wool is gray, tangled and looks worn. I would love a refund to buy any other type of rug. Would not recommend.
From nuLOOM.com
Just what I wanted!
Would Recommend[This review was collected as part of a promotion.] I envisioned a soft, chunky sweater rug for my laundry room and this rug is perfect! It’s soft to walk on and looks beautiful. I don’t think I would use in a high traffic area but for the laundry room it’s perfect.
From nuLOOM.com
Lovely simple rug
Would Recommend[This review was collected as part of a promotion.] This rug looks great in our entry. Such an improvement over our previous rug. The quality is excellent and the color is perfect.
From nuLOOM.com
Great purchase!
Would Recommend[This review was collected as part of a promotion.] The rug is just as advertised. It’s thick and sturdy - not flimsy - and lays flat. It is good quality and doesn’t shed like one I had before. I can recommend it.
From nuLOOM.com
Great addition to living room!
Would RecommendI wanted to make my living room less formal and more inviting, and this rug helps achieve that vibe! It's a warm color that blends well with my hardwood floors, but the texture adds an organic element that helps ground the room. It was the finishing touch for my living room and accomplished all that I hoped it would!
From nuLOOM.com
Very soft!
Would Recommend[This review was collected as part of a promotion.] I love the feeling of this rug. It’s very thick and soft.
From nuLOOM.com
Love it!!
Would Recommend[This review was collected as part of a promotion.] So soft and love the color. I haven’t had any problems with the rug shedding. I did get the premium pad so maybe that helps.
From nuLOOM.com
cutie rug but SHE SHEDS
Would Not Recommend[This review was collected as part of a promotion.] I never write reviews but I feel compelled to let everyone know this rug SHEDS! I am constantly vacuuming white fuzzies, you'd think I have a fluffy cat or dog to accompany me. I do not. It's a bummer bc it's so cute but yeah - beware. the. shed.
From nuLOOM.com
Won’t stop shedding
Would Not Recommend[This review was collected as part of a promotion.] I have had this rug for over a month. The positives: nice neutral color, soft to walk on. The negative and deal breaker for us: it sheds constantly. Our allergies are through the roof from it. We are wearing the fibers on our socks, shoes, pants. Our dog has the fibers on her. We vacuum the rug frequently but it doesn’t seem to help. Would never buy this again.
From nuLOOM.com
Plush and beautiful!
Would Recommend[This review was collected as part of a promotion.] Better than expected, especially with the price. Love it!
From nuLOOM.com
Grey rug seems lighter than pictured
Would Recommend[This review was collected as part of a promotion.] The rug is great for value. The grey that is shown in the pictures is much darker than the actual rug though. When we opened it, I thought they had sent us the wrong one. I was hoping for a much darker grey and maybe even some brown woven in. It is a solid light grey wool, but still works great for the space.
From nuLOOM.com
love it
Would Recommend[This review was collected as part of a promotion.] the description was perfect. i love the soft wool feel of it and its pretty thick l.. satisfied customer..would highly recommend this rug.
From nuLOOM.com
