Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers consistently praise the rug's exceptional softness and plush comfort, describing it as luxurious and dreamy underfoot. However, persistent shedding remains a significant concern, with many reporting it continues for months or even years. Some also note durability issues, including fragile braided loops and visible wear after brief use. Despite these drawbacks, most customers find the tactile quality worthwhile, though those with pets or high foot traffic should consider the shedding carefully before purchasing.
Customer review summary generated by AI, including incentivized reviews.WARNING!
Would Not RecommendI purchased this rug over a year ago and I should really have heed the warnings of others. People mentioned that it sheds and boy does it! I figured that it would eventually calm down but it hasn't. We have it in our bedroom, under our bed so has limited walking on but the shedding is excessive after a year. I dread having to remove it from under the bed. Such a pain but I just can't deal with it anymore. So disappointed!
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Cushy and pretty
Would Recommend[This review was collected as part of a promotion.] The rug is high quality, and cushy. Purchased in charcoal, and will purchase in light grey soon.
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Very nice
Would Recommend[This review was collected as part of a promotion.] It sheds a little, but the quality, thickness, appearance, are quite good.
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Gorgeous Rug
Would Recommend[This review was collected as part of a promotion.] Gorgeous rug! Such a beautiful ivory color, soft and thick, looks great with my decor.
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GREAT
Would Recommend[This review was collected as part of a promotion.] Rug is so soft and perfect for the living room!
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Looks and feels great!
Would Recommend[This review was collected as part of a promotion.] Beautiful rug, soft underfoot. Looks great in our bedroom. Would definitely order from Rugs USA again.
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Beautiful but not true to size
[This review was collected as part of a promotion.] I was so excited to get this rug but after laying it out in our living room I had to bring out a tape measure. This is just under 2” short of 6 feet so buyers be aware of this. So disappointed considering shipping back is out of the question.
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Nice texture - color not accurate
Would Recommend[This review was collected as part of a promotion.] Ordered a grey one. Feels soft and cozy. The color is more blueish than grey though.
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In love
Would RecommendI’m in love with this rug. It immediately transformed my bedroom and made it warm and inviting. The rug does shed and it clogged up my vacuum, but completely worth it.
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Great Rug
Would Recommend[This review was collected as part of a promotion.] A really great rug.
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WORTST RUG EVER
Would Not RecommendDo not buy this rug. It sheds like crazy. I know it says expected to shed within the first few months; however, I've had it for 3 months and it looks like we have a dog or cat with the regular shedding. It is unsafe to have in a home with children because it sticks to everything even their mouths and they end up ingesting parts of the shedded rug. We own the tan color which is great, the off white is awful. Buyer beware. Do not buy the off-white. It is horrible for the environment because it is ...
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Love it
Would RecommendI have been looking for the perfect soft rug and I found it Well made
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I love this rug!
Would Recommend[This review was collected as part of a promotion.] This is a great rug and is super thick!
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Chemical smell and sheds in the first week
Would Not RecommendI bought two and loved the rugs upon arrival. But I cannot get rid of the sickening chemical smell. I vacuumed them hoping it would help and had to empty the vacuum four times. This is after day 3. The smell is truly disgusting and nauseating. They are already worn after one vaccine. I can only imagine how bad these rugs will be in a month or more. The standard rug pads are a joke. Don’t waste your money there. I will post again after I find out how the company handles my return.
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Pretty but FRAGILE
Would Not Recommend[This review was collected as part of a promotion.] I love the look of this rug but it is already coming apart after just one week. Caution: do not purchase this rug if your dogs will be on it! I’ll keep it because it’s a pain to mail back, but it won’t last long and was an unwise investment.
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Cozy, well made rug!
Would Recommend[This review was collected as part of a promotion.] This grey wool rug has added a depth of cozy comfort to my family room/TV area. I’m very happy with my purchase.
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Cute but sheds like a dog
Would Not Recommend[This review was collected as part of a promotion.] Love the aesthetics of this rug. Its looks so good in my living room. Unfortunately this rug sheds so much. Every time I vacuum it looks like I own four dogs. It also gets all over your clothes like pet hair.
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Incredible Rug
Would Recommend[This review was collected as part of a promotion.] This is by far the best rug I've ever owned. My wife and I bought our forever home and will buy this rug in different sizes for other rooms and halls!
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Perfect for my guest room
Would Recommend[This review was collected as part of a promotion.] Love the weave look, feels soft. Some reviews mention shedding but I haven’t seen much.
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Sheds worse than a dog
Would Not RecommendListen to the other reviews that say how bad this rug sheds. They don’t exaggerate. I vacuum it regularly and there is tumbleweeds of rug all over the floor, its fibers are on my blankets, throw pillows and couches. I’m about to throw it away after only 6 months because I can’t stand it anymore. Please let this review save you from wasting your money.
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