Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the rug's beautiful design, soft texture, and quality construction. Most highlight the neutral grey and brown tones as elegant and versatile for home decor, with many noting it exceeded expectations. The thick, plush feel underfoot and sturdy build make it a worthwhile investment. However, some report persistent shedding even after extended use, and a smaller group mention strong musty odors upon arrival. A few note minor defects like hard patches or snags. Despite these concerns, most customers consider it a strong purchase.
Customer review summary generated by AI, including incentivized reviews.Neutral color area rug
Would Recommend[This review was collected as part of a promotion.] Made a great choice in this rug. Great mix of colors. Great quality.
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Rug
Would Recommend[This review was collected as part of a promotion.] Very nice and good quality.
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Love this
Would Recommend[This review was collected as part of a promotion.] Rug is thick and high quality pattern is just like the picture I recommended
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Great quality
Would Recommend[This review was collected as part of a promotion.] Absolutely beautiful, the colors and patterns is just what I was looking for!
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Checkered rug
Would Recommend[This review was collected as part of a promotion.] Looks great
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Prickly to walk on
[This review was collected as part of a promotion.] I like the look of the rug and thickness but it definitely has more of a brown tint to the grey also feels like I’m walking on wood chips not soft to walk on don’t recommend for a bedroom or living room maybe a mud room.
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Even better than expected!
Would Recommend[This review was collected as part of a promotion.] The rug was on sale, looked good in the online catalog; so I took a risk. So glad I did! It arrived sooner than expected, looks even better than I’d hoped & transformed our living room!
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Looks good and is soft, but doesn’t hold up
Would Not Recommend[This review was collected as part of a promotion.] I was excited about this rug but after a few months, it has not held up at all. Knotted loops are fraying, sheds like crazy, can’t withstand basic cleaning without falling apart. Super disappointed.
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Sheds fibers continuously and extremely itchy
Would Not RecommendAvoid purchasing. This carpet sheds fibers constantly and cause itchy reaction to anyone who touches the carpet.
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Love!
Would Recommend[This review was collected as part of a promotion.] This rug is soft and thick. Very nice!
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Disappointed
Would Not RecommendI love the design and look of this rug, unfortunately it has not stopped snagging since we bought it.
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Stinky upon arrival
Would Not Recommend[This review was collected as part of a promotion.] This rug is so stinky and smells like hay. I aired it out for 2 weeks outside and it still smells. Now I'm not sure what to do with it as it stinks up the entire house once I bring it inside.
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Snags and Shedding
Would Not Recommend[This review was collected as part of a promotion.] Love the look of this rug however, it snags exceptionally easily and sheds fibers non-stop. We have had it for over 4 months with multiple vacuums per week and it still fills up the entire vacuum bin. Honestly, if I could return it I would.
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Even more beautiful in person!
Would Recommend[This review was collected as part of a promotion.] The rug has more than met my expectations and has pulled together the living room space. The color and quality are great and I’m very pleased with the purchase.
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Great Rig
Would Recommend[This review was collected as part of a promotion.] We have purchased this rug before and love the quality.
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Good quality
Would Recommend[This review was collected as part of a promotion.] The quality and color are good!
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Exactly what I wanted!
Would Recommend[This review was collected as part of a promotion.] thick, plush, the perfect color and the perfect size! and, I got it on sale! really elevates my room!
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Its very pretty
Would Recommend[This review was collected as part of a promotion.] We have four large dogs that constantly track mud and dirt in. So far this has handled it beautifully. Very happy!
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Beautiful rug BUT
Would Recommend[This review was collected as part of a promotion.] It’s a beautiful rug and looks perfect in the room the only thing is there are small wood chips in it. I emailed and spoke with the rep but according to them it is normal because of the natural fibers of to wool. So you might step in a small wooden piece. I stated they should make that clear in the description if it’s a “normal” part of the rug
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LOVE!
Would RecommendAbsolutely love this rug! Has a great cushion to it!
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