Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the rug's beautiful design, neutral color palette, and soft, luxurious feel, with most highlighting its thick pile, sturdy construction, and premium quality. Many describe it as even more attractive in person and perfect for tying rooms together. However, a notable group reports persistent shedding, particularly with wool versions, and some mention strong musty odors upon arrival that occasionally linger. A few note manufacturing defects like hard patches or snags. Despite these drawbacks, most customers consider it a high-quality, attractive addition to their homes.
Customer review summary generated by AI, including incentivized reviews.Great, but faded / uneven edges
Would Recommend[This review was collected as part of a promotion.] Overall super happy with the rug, but was a big disappointed that the edges are not straight and the color of the grid is faded / different on specific areas around the edge.
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Melrose Rug Review
Would Not Recommend[This review was collected as part of a promotion.] The rug has the most horrible odor . I put baking powder on it then sprayed it with Febreze. Nothing made the smell go away. I could only take the smell about one day and I had to remove it from my home.
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Comfort and amazing color
Would Recommend[This review was collected as part of a promotion.] This rug is very comfortable. The tan and darker color blend and add a subtle darker color to the mostly lighter colors in the family room. The quality seems great.very happy with this selection.
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[This review was collected as part of a promotion.]
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Beautiful
Would Recommend[This review was collected as part of a promotion.] I have wanted this rug for sometime, I finally purchased. So happy I did. It’s perfect
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Great versatile rug!
Would Recommend[This review was collected as part of a promotion.] Love this rug and it was perfect for my space. Bought as a base layer to go underneath a cowhide but looked great on its own too!
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Beautiful Checked rug
Would RecommendThe brown colored checked rug. It’s beautiful against my white bedding and added the elevation I was looking in my bedroom. No issues with shedding. It’s nice and thick as well. Good quality.
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Beautiful rug
Would Recommend[This review was collected as part of a promotion.] It was a gift for my son and his wife. It arrived in three days and they were thrilled with it. The quality is excellent and it feels good and looks beautiful.
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[This review was collected as part of a promotion.]
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Love-Hate Relationship
Would Not Recommend[This review was collected as part of a promotion.] I don’t know how to rate this rug. We do love it as it brightens our family room, it looks modern and minimalist. But we also hate it as it sheds TERRIBLY! Our socks and clothes got all dirty from how much the rug sheds. And if you’re like us, who actually gets rugs to sit on, instead of just for your room to look good, then I must say that this isn’t a good rug for that. It feels prickly when sitting on it and especially if you’re wearing blac...
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Awesome
Would Recommend[This review was collected as part of a promotion.] The rug is so soft u see ur feet. I couldn’t be happier.
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[This review was collected as part of a promotion.]
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The classy checkered rug
Would RecommendThis is a high quality rug that looks as if it will stand the test of time. I used it in my green color drenched media room. It elevated the space and made it very cozy.
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Great rug
Would Recommend[This review was collected as part of a promotion.] My daughter has this rug in her living room and after looking for days for other rugs, I had to get it. Looks great. Perfect height for under my bed. Only complaint was the box was torn and partially opened when delivered.
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Scratchy
Would Not RecommendHorrible material. Scratchy and tiny fibers ***** at you. Got rid of it.
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beautiful rug
Would Recommend[This review was collected as part of a promotion.] The rug is absolutely gorgeous and feels great under foot. We’re going to buy another one for the living room!
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Check out the Melrose checked rug
Would Recommend[This review was collected as part of a promotion.] Nicer than photos. Looks great! Even my twentysomething y/o boys say, wow! Thank you!
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Smells
Would Not RecommendThis is the second rug I’ve bought from here and they have both smelled awful. I had to remove it from my house because my whole first floor smells like chemicals. The quality is not there. I would stay away if you are considering buying.
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Love the Rug—Not the Wrinkles
Would Recommend[This review was collected as part of a promotion.] I absolutely love the look and feel of this rug. The material is soft, the colors are gorgeous, and it compliments my living room perfectly. It adds such a warm, stylish touch to the space, and I get compliments on it all the time.The only downside—and the reason I didn’t give it five stars—is that I cannot get it to lay completely flat no matter what I try. It’s driving my OCD a little crazy! If it would just relax and sit smoothly, it would b...
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