Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the rug's stunning appearance, excellent craftsmanship, and soft feel underfoot. Most highlight its beauty, noting it exceeds photos and perfectly complements home decor with ideal color accuracy and design balance. Reviewers emphasize durability, thickness, and luxurious quality as key strengths. Many appreciate its comfort for daily use. Some report persistent shedding beyond the break-in period, and a few mention hard patches or material inconsistencies. Despite minor concerns, most customers consider it a worthwhile purchase that ties rooms together beautifully.
Customer review summary generated by AI, including incentivized reviews.Very Happy with this purchase
Would Recommend[This review was collected as part of a promotion.] This rug is as described on website.. I purchased the 8’ runner in Brown for my kitchen. Comfortably soft to stand on for long hours. I did not purchase a rug pad, thinking I could do it after seeing the rug. I think I’ll be okay without one as it’s heavy enough to stay in place. I consider this Melrose Rug to be a worthy purchase.
From nuLOOM.com
one of the worst rugs
Would Not Recommend[This review was collected as part of a promotion.] The rug doesn't stop pilling and dropping fibers everywhere. The edge of the carpet isn't really finished or bound, so loose fibers come out. The rug is easy to trip over. There's a lot of inconsistency in the pattern. The material is cheap, it just falls apart, and it looks worn out after normal wear.
From nuLOOM.com
Strange smell and a bit thin
[This review was collected as part of a promotion.] The rug came and looks wise it is lovely! But I can't lie, it does feel kind of cheap compared to other rugs I've owned in the past. There is a strong factory odor initially that has dissipated after 2 weeks but it's gone now which is good.
From nuLOOM.com
Almost Perfect
Would RecommendRug arrived folded which worried me, but after a couple of days the creases were almost gone with just a few minor ones left. The only issue is that there is a foot long stain in one corner of the rug. At first I thought it was dirt, but after blotting with a damp white towel and nothing coming up, I’m now sure that it is a manufacturing defect that is woven in. Returning a 10x14 rug is no small feat so we rotated it around so most of the corner is covered by an end table, which is fine except t...
From nuLOOM.com
Okay, but smells
Would Not RecommendThe color is a little more brown than I expected, and the rug has continued to have a strong chemical smell since ai bought it - about ten days ago
From nuLOOM.com
Review of my runner
Would Recommend[This review was collected as part of a promotion.] Love the runner! Better quality than expected! Color is perfect for my hardwood floors.
From nuLOOM.com
Beautiful rug and great price
Beautiful and ask described. The white grid design is whiter in person and not as muted.
From ashleyfurniture
Beautiful rug
Would Recommend[This review was collected as part of a promotion.] I love the rug. It brings color and texture to the room. And looks quality. The color is more rusty than red.
From nuLOOM.com
[This review was collected as part of a promotion.]
From nuLOOM.com
Great Rug
Would Recommend[This review was collected as part of a promotion.] Great rug! Has gotten torn up due to our cat but overall good quality and it still gets a lot of compliments.
From nuLOOM.com
Perfect color
Would Recommend[This review was collected as part of a promotion.] I get compliments on this rug every time someone comes over. I have it in chestnut and love the color.
From nuLOOM.com
Snags very easily
Would Not Recommend[This review was collected as part of a promotion.] I have had this rug for 4 months and although the color and size are great, I have not been happy with the quality. We have a dog and the rug snags easily with just normal walking and laying on it. We keep his nails short and it still snags. I have included photos below.
From nuLOOM.com
Does not hold up
[This review was collected as part of a promotion.] I’ve had this rug for about three weeks. I absolutely love the aesthetics of it. However, unfortunately, this rug snags very very easily, and I’m disappointed at this price point. I will be looking into returning it.
From nuLOOM.com
[This review was collected as part of a promotion.]
From nuLOOM.com
Love it so much
Would Recommend[This review was collected as part of a promotion.] Honestly, this rug elevated my living room in a way I didn’t expect. 10/10!
From nuLOOM.com
Great print but sheds
Love the pattern and look of this rug but we’ve now had it for over a year and still continues to shed. We have this in our living room (I think it’s the 9x13) where it’s also high traffic so that could be a factor. Either way we have to vacuum multiple times a week and sheds on our clothes if you sit on the rug at all. Probably best for a smaller area where traffic is not high.
From nuLOOM.com
[This review was collected as part of a promotion.]
From nuLOOM.com
Disappointed
Love the style, color and thickness but there are spots that have hard patches that feel like dried glue or maybe the plastic stitching. Not sure but when you step in it barefoot it hurts! Did not notice until after it was down and furniture was put in place in and around it. Toouch trouble to return but quite disappointing!
From nuLOOM.com
Just OK
[This review was collected as part of a promotion.] Love the style, color and thickness but there are spots that have hard patches that feel like dried glue or maybe the plastic stitching. Not sure but when you step in it barefoot it hurts! Did not notice until after it was down and furniture was put in place in and around it. Toouch trouble to return but quite disappointing!
From nuLOOM.com