Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the rug's beautiful design, soft texture, and excellent value. Most highlight stunning aesthetics with neutral tones and sophisticated patterns that complement various decor styles, noting it looks even better in person. Many emphasize the soft, comfortable feel underfoot and substantial thickness, with reviewers impressed by the high quality relative to price. However, some report persistent shedding requiring frequent vacuuming, and a few mention hard patches or uneven texture. Overall, most customers consider it a worthwhile purchase.
Customer review summary generated by AI, including incentivized reviews.Attractive rug, with some flaws
[This review was collected as part of a promotion.] The design of the rug is nice. I am a little disturbed by a weird "hard" and scratchy area at the center of the rug. When rubbing the area it seemed "gravelly" and some white crumbly bits came off. I am not sure this should be happening for the price.
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Love
Would Recommend[This review was collected as part of a promotion.] This rug is such high quality. We are super happy with the look and feel of it!
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Shedding!!!!
Would Not RecommendThis rug is really beautiful, but so poorly made. It sheds so much, I've vacuumed it multiple times and it fills my vacuum each time. I also keep getting poked, there are small little thorn-type pieces in it that stick in my socks. Very uncomfortable to sit on and so much shedding. I will be returning.
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Does not hold up awful quality
Would Not RecommendTerrible quality, rug was not cheap and it has loose threads all over and the edges are fraying. I’ve had this for less than 6 months. When I reach out to rugs USA they offered me 10% off for the next 48 hours..do not recommend
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Beautiful rug
Would RecommendThis is a beautiful rug and the color will go with anything. It's also very soft! I love the way it makes the room look!
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Beautiful !
Would Recommend[This review was collected as part of a promotion.] I love thus piece, lightens up a space. Very well made and as in picture. Doesn't wrinkle, lays flat. Made for high traffic. My cats love it and I hope it won't get ruined over time. Love love !
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Quality and beautiful!
Would RecommendThe quality did not disappoint, especially for the price. Soft and thick, easy to spot clean so far. Love the look!
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Gorgeous!!
Would Recommend[This review was collected as part of a promotion.] This rug looks very good and the size is perfect for my small living room! the colors are the same as showed in the website.
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Love it
Would Recommend[This review was collected as part of a promotion.] The rug looks high end and seems to be very nice quality. Much thicker than some of the other rugs I have purchased from this site, which makes it very comfortable under your feet. we will see how it holds us!
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Great look and feel but 2 weeks and still hasn't flattened out
[This review was collected as part of a promotion.] Love the rug aesthetic and feel. Beautiful colors and texture, feels high quality. However - I have it unrolled in the bedroom, and its been 2 weeks and its still wavey... hasn't flattened out yet. I'm still waiting.
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Lovely rug, but a dead cockroach inside!
Would Not Recommend[This review was collected as part of a promotion.] I really like the rug. It feels like it is good quality and will last a long time, and I love the variation in the lines so despite it being light-colored it hides dirt well. However, when I first opened the rug there were dirty spots, and a cockroach was embedded in the rug! I have bought many rugs from Rugs USA, but this has left me really disappointed.
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Rug sheds so much - not worth it
Would Not RecommendThis rug's design is nice but every time I vacuum with an empty dust bin, it's FILLED up. I don't understand where all this shedding is coming from. I vacuum my rug 2x at once and get 2 filled dust bins each time - it's disgusting. I don't recommend this at all UNLESS you want to see rug particles all around your home on a daily basis or want to vacuum several times a week. I read the reviews before purchasing and a lot of them said it sheds, I didn't think it would be too bad but IT IS. Regret ...
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Wanted to love
Would Not Recommend[This review was collected as part of a promotion.] I wanted to love this rug so badly. I’d be lying if I said it didn’t shed like a dog. I vacuum this rug every other day and I still find stray fibers all over our clothes and house. It treks everywhere! Perhaps it would do better in a lower track area, we have it as our main living room rug. We have had it for 3 months and I have to empty our Dyson after vacuuming it every single time. Do not recommend :(
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Not what was expected
Would Not RecommendI ordered this rug for my living room, first of all the smell was the first thing I noticed. The rug is also not soft and does shed.
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Cozy and modern
Would RecommendThe Melrose is better than I expected. The colors and design is very simple but a perfect edition to my small living room space. I can see why it is a best seller!!
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Do not order if you have kids, pets or dust allergies!
Would Not Recommend[This review was collected as part of a promotion.] Pattern is very cute but this rug sheds like crazy!! Fibers get everywhere. I thought it needed an initial vacuum to stop the shedding and get the top layer off but I was very wrong. Every time I vacuum, even on the absolute lowest suction setting, my entire vacuum container is filled with the rug fibers. Sadly very worried that this rug will not last long as I can already feel the grid and we have only had it for a month. This rug is good for ...
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Great Quality
Would Recommend[This review was collected as part of a promotion.] This rug is not only beautiful but also made with the highest quality. We love it so much that we bought a second one for our vacation home/rental as well. I highly recommend it!
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Gorgeous rug!
Would Recommend[This review was collected as part of a promotion.] The rug came in looking beyond my expectations!
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Great style and quality
Would Recommend[This review was collected as part of a promotion.] Very impressed with all aspects of this area rug. Perfect fit in my kitchen.
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Amazing Rug
Would Recommend[This review was collected as part of a promotion.] This rug is AWESOME! Has a rustic, hearty, thick look but is SOFT! The brown color is very pretty. Perfect for our kitchen door entrance that goes to the garage.
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