Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the rug's beautiful design, thick pile, and soft feel underfoot, with many noting it exceeded expectations and looked even better in person. The color accuracy and quality construction are frequently highlighted as standout features. However, some customers report ongoing shedding issues and a few mention hard patches or color inconsistencies. Despite these concerns, most reviewers consider the rug a worthwhile purchase that enhances their spaces.
Customer review summary generated by AI, including incentivized reviews.Completed my room!
Would Recommend[This review was collected as part of a promotion.] This rug is exactly what we needed to complete our cozy den. It is even more beautiful in person than I imagined. I’m super pleased with the quality and how quickly we received it.
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Smell
Would Not Recommend[This review was collected as part of a promotion.] This rug had a pungent odor coming out of the box. It’s been about 3 weeks and while the smell has gotten milder, it still has an unpleasant smell. I’m sure this is due to volatile organic compounds. I’m not sure what to do or if I’m going to keep it
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Smells so bad even after 2 weeks of airing out
Would Not Recommend[This review was collected as part of a promotion.] As the title states
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Nice wool rug
Would Recommend[This review was collected as part of a promotion.] Wool is the best fiber for rugs, and this one is well priced, well made, and soft on bare feet.
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Beautiful, thick and soft rug
Would RecommendThis is a beautiful rug. It’s thick about an almost an inch it’s wool. It’s soft and it’s beautiful and warm.
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Nice rug but darker than appears
[This review was collected as part of a promotion.] Darker than advertised
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Not the color I expected
[This review was collected as part of a promotion.] Love the rug, but not what I expected in color tones for my room wished I can return, I have another one coming in a lighter shade
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Met Expectations
Would Recommend[This review was collected as part of a promotion.] After one week we are completely satisfied with the rug. We don't yet know how it will wear over time.
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Checked Rug
Would Recommend[This review was collected as part of a promotion.] Love the feel, great rug, does shed a little bit. That doesn’t bother me for a good quality rug.
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Beautiful
Would Recommend[This review was collected as part of a promotion.] Rug is gorgeous, just as pictured!
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Nice wool rug
Would Recommend[This review was collected as part of a promotion.] Nice wool rug in warm colors as described. It currently looks very nice in our Florida room. Hope to enjoy it for many years.
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Yellow tacky rug
Would Not Recommend[This review was collected as part of a promotion.] Rug more yellow than pictured
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Horrible odor
Would Not Recommend[This review was collected as part of a promotion.] This rug although nice looking, has a horrible odor. It smells so strongly of chemicals. I hope to return it.
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Great rug
Would Recommend[This review was collected as part of a promotion.] This is a great rug. Feels plush even without a rug pad. I put it in a dark high-traffic hallway, and it warmed up my space nicely.
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Beautiful rug with a few flaws
[This review was collected as part of a promotion.] I love the way this rug looks but 1) it's been over a week and it's still lumpy in some places, 2) it sheds like crazy, every time I sit on the rug I'm covered in fibers, 3) it's kind of scratchy, hoping it will soften over time, and 4) it's easy for a cat to pull up the loops of the rug. Tolerating it because it's a pain to return and it looks great, but wish it was a win all around.
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Low pile rug
Would Recommend[This review was collected as part of a promotion.] Like the color and textureCorners were not finished as well they should have been Fine for my much used family room
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My tug
Would Not Recommend[This review was collected as part of a promotion.] I don’t like the rug and would like to return it. It wasn’t what I expected. Can you help me with this?
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The Rug That Came Apart Before Use: Melrose Checked Disappointment
Would Not Recommend[This review was collected as part of a promotion.] I am so disappointed. This rug actually began to unravel from one of its sides the moment I took that plastic bag off the carpet roll. There was nothing I could I could do to get it to stop . This is NOT a high traffic area so this is very troubling to me. It appears that the fabric was too tightly bound because it literally is coming apart on its own - without anyone touch this area or walking on this area.
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lovely runner
Would Recommend[This review was collected as part of a promotion.] I bought this runner to put in our entryway into our basement and with a lot of dirt tracked in, this is perfect and hides the dirt well, easy to sweep and take care of and goes with my downstairs flooring.
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Wonderful
Would Recommend[This review was collected as part of a promotion.] Great, comfortable rug. Got it to help mask my dogs hair. The variance in color does just that, while the clean lines help make it feel sophisticated nonetheless.
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