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Hailey 9 x 12 (ft) Jute Natural Rectangular Indoor Solid Spot Clean Only Area rug

Ratings & Reviews for nuLOOM Hailey 9 x 12 (ft) Jute Natural Rectangular Indoor Solid Spot Clean Only Area rug

4.4
1823
Review
 4.4 out of 5
1823 Reviews


80% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The jute rugs are generally praised for their high quality, soft and chunky texture, and attractive natural appearance. Customers highlight the great value, with the rugs looking more expensive than their price. The rugs are reported to add warmth and texture to living spaces, complementing various decor styles. However, some customers have experienced issues with excessive shedding, unraveling, and poor durability. A few customers also received rugs that did not match the advertised dimensions.

Customer review summary generated by AI, including incentivized reviews.
1823 Customer Reviews

Discolored after 1 year

[This review was collected as part of a promotion.] I've had this rug in Off White for 1 year and it has turned yellow. It's located in my bedroom, where it's not walked on very often and never with shoes on. It's rarely in direct sunlight, so I am shocked it discolored this much.

April 15, 2026

From nuLOOM.com

Jute rug natural

Would Not Recommend

[This review was collected as part of a promotion.] We have unfortunately had to put this rug outside. It was perhaps heavily treated with a chemical or a cocktail of chemicals resulting in terrible fumes seeping out of the rug. The fumes were so bad I could taste them on my tongue just walking in the room where the rug was. We’re hoping that airing the rug outside might be helpful. Otherwise we’ll return it.

March 19, 2026

From nuLOOM.com

Just what I was looking for

Would Recommend

Replaced an old west elm rug and looks just as nice. Good natural color.

March 8, 2026

From nuLOOM.com

Jute Rug for the Win

Would Recommend

[This review was collected as part of a promotion.] We received our first jute rug ever & just love it! It adds so much texture & warmth in the room - it’s under a cherry Queen Ann dining room table & chairs, so a nice contrast.

February 19, 2026

From nuLOOM.com

real jute rug!

Would Recommend

[This review was collected as part of a promotion.] this is a high quality real jute rug like the ones you see in the high end stores like crate and barrel or west elm but for 1/3 of the price of these fancy stores

February 16, 2026

From nuLOOM.com

Sheds worse than a dog

Would Not Recommend

[This review was collected as part of a promotion.] Very unhappy with this purchase. The fibers get everywhere--all over the navy blue couch, all over my children. It takes constant vacuuming despite following the care instructions.

February 11, 2026

From nuLOOM.com

Beautiful!

Would Recommend

[This review was collected as part of a promotion.] It is exactly what I wanted for my office. High quality and naturally beautiful.

February 10, 2026

From nuLOOM.com

Soft but it sheds and looses its shape

Would Not Recommend

[This review was collected as part of a promotion.] Its quick to lose its structure and sheds its fibers easily so i can't really sit on the rug. Within the first month the knots start to loosen as well, so purchase with caution

February 2, 2026

From nuLOOM.com

Very nice Jute rug

Would Recommend

Rug was true to size, laid out well without creases. It's slightly more yellow than in the pictures, but was complementary to our natural wood coffee table.

February 1, 2026

From nuLOOM.com

Nice but.....

Would Recommend

I purchased this rug in natural for my LR & DR Both rugs are beautiful & have held up well so I got the runner in natural for my hallway. The quality is excellent & it is nicely made BUT the coloration is very odd. In two sections, at each end of the runner, it appears like there is a 9" stripe in grey. The area does not get a lot of light so it is not as noticeable but when the hall lights are on the areas are VERY obvious. Disappointed since this was not something on my LR & DR rugs.

January 31, 2026

From nuLOOM.com

Would Recommend

[This review was collected as part of a promotion.]

January 30, 2026

From nuLOOM.com

Office great

Would Recommend

[This review was collected as part of a promotion.] Jute looks great

January 19, 2026

From nuLOOM.com

Thick jute rug

Would Recommend

[This review was collected as part of a promotion.] Very thick and sturdy feeling..perfect for high traffic areas

January 18, 2026

From nuLOOM.com

Still smells moldy... disappointed

Would Not Recommend

[This review was collected as part of a promotion.] First off – the rug looks great for the price. The thick weave makes it look more expensive. Some reviews mention it’s soft. It’s not, but it’s jute, so that’s to be expected. Second – don’t even think about vacuuming it unless you have a really small, low powered vacuum like a stick vacuum, or maybe just use the hose attachments. We gently vacuumed ours and it pulled the weave up in several places. However, the most disappointing thing about t...

January 15, 2026

From nuLOOM.com

Neutral & nice

Would Recommend

The rug is definitely a larger scaled weave than expected. I am hoping that this difference doesn’t affect the durability of the rug. Color & softness is good. Size was smaller than ordered. I ordered a 6x6 rug & it was 6” smaller. Just a factor to keep in mind if you need a specific size

January 12, 2026

From nuLOOM.com

Living Room rug

Would Recommend

[This review was collected as part of a promotion.] We love it

January 10, 2026

From nuLOOM.com

Would Recommend

[This review was collected as part of a promotion.]

January 7, 2026

From nuLOOM.com

Natural jute rug

Would Recommend

We love the rug. It's perfect texture and softness ,what we were looking for!

January 5, 2026

From nuLOOM.com

Bad quality

Would Not Recommend

[This review was collected as part of a promotion.] I ordered this rug during Black Friday weekend. This is a two adult household with no pets. The rug is in the living room. I noticed the rugs is basically falling apart. I do my morning stretches there and we in probably go there three/four times a week to watch tv at night. First time I vacuumed it the rope started showing and don’t think will last until the summer. I’d like to return it. It’s not worth the price. Also is not the measurement t...

January 4, 2026

From nuLOOM.com

Handspun Jute rug

Would Recommend

Like the look of it. Very thick, heavy rug. It is soft and will be comfortable to walk on. It looks great. Just what we were looking for!

January 3, 2026

From nuLOOM.com