Ratings & Reviews for Modern Ember 32.7-in W x 27.2-in H Uptown Brick Smart Wi-Fi Enabled Electric Fireplace Insert
Ratings may include incentivized customer reviews.
What Customers Are Saying
The Modern Ember Uptown Electric Fireplace Insert is praised for its great appearance, realistic flame effects, and ease of installation. Many customers are satisfied with its ability to effectively warm their living spaces. However, some were disappointed with the heating performance, noting it did not generate as much heat as expected or could not effectively heat larger rooms. Overall, the majority of reviewers are very happy with the product and would highly recommend it.
Customer review summary generated by AI, including incentivized reviews.I bought 2, Heat Surge,
I bought 2, Heat Surge, fireplaces years ago that finally quit working and my two oak frames sat empty till I read a advertisement for electric fireplaces on Facebook and decided to look for inserts and found that you folks made the fireplace itself for Heat Surge so I bought the newest version, made a small adjustment to reset the wooden frame and slipped it in easily. After easily working the first insert for a few weeks I bought the second on and upgraded the second unit. Flawless switch over...
From Electric Fireplaces Direct
Arrived on time and in great condition.
Would RecommendPerfect fit in my existing tv stand.
From 22.4-in W x 21.4-in H Uptown Brick Smart Wi-Fi Enabled Electric Fireplace Insert Verified Purchaser
This item is beautiful and looks like a real fire
Would RecommendI loved the flames they looked exactly like real burning embers.
From 27.5-in W x 24.4-in H Uptown Brick Smart Wi-Fi Enabled Electric Fireplace Insert Verified PurchaserIncentivized
Easy to install and beautiful.
Easy to install and beautiful. It made the whole room look cozy!
From Electric Fireplaces Direct
This is a great fireplace.
This is a great fireplace. It has a beautiful fire glow and is very warm. Highly recommend.
From Electric Fireplaces Direct
Just as advertised
Would RecommendLike it. We weren't looking for heat, just the ambiance - and we got it.
From 22.4-in W x 21.4-in H Uptown Brick Smart Wi-Fi Enabled Electric Fireplace Insert Verified Purchaser
Awesome product !!!! My room
Awesome product !!!! My room is cozy now
From Electric Fireplaces Direct
The directions were terrible -
The directions were terrible - I called and the woman while kind could not help. She asked if I had looked for videos online. I had, and there were none with your model. I followed the directions when building the wood box - making sure that I had the correct model, only to find out that when it came to placing the fireplace in the surround it was not the correct size. Really disappointed. For what I paid, I expected things to be correct.
From Electric Fireplaces Direct
Great purchase!!! Very happy
Would RecommendGood heat and looks real
Verified Purchaser
Love it
Love it
From Electric Fireplaces Direct
Looks great, heat quit working....
Would Not RecommendThe heat fan quit working after using it twice. I am returning.
From 27.5-in W x 24.4-in H Uptown Brick Smart Wi-Fi Enabled Electric Fireplace Insert Verified Purchaser
Great little insert.
Would RecommendI was hopeful, when ordering, this would work for our plan, look good and realistic, and, be quiet. We couldn't have made a better choice and are completely satisfied with the Modern Ember 28 Uptown Brick Smart Wi-Fi Enabled Electric Fireplace Insert.
From 27.5-in W x 24.4-in H Uptown Brick Smart Wi-Fi Enabled Electric Fireplace Insert Verified Purchaser
Purchased a Very Nice Fireplace
Purchased a Very Nice Fireplace Insert from your Company. Installation was Very Easy. Works Great and Love it. . . . . .
From Electric Fireplaces Direct
Hello and thank you for your review. The Modern Ember Uptown Smart Electric Fireplace Insert is one of our best reviewed and most popular items so w... Read More