
Ratings & Reviews for Maytag High Efficiency Agitator Medium ( 4.2-cu ft ) Top-Load Washer ( White )
Ratings may include incentivized customer reviews.
What Customers Are Saying
This top-load washing machine offers a large capacity drum for handling big loads and bulky items. It provides effective cleaning power, especially with the "deep water wash" option, and operates quietly and efficiently with auto-sensing to optimize water usage. The simple and easy-to-use controls are appreciated by many users. However, some customers have reported issues with the auto-sensing water level not providing enough water for complete cleaning, and a few have experienced mechanical problems after a year or two of use. Overall, the appliance is considered durable and reliable by most customers.
Customer review summary generated by AI, including incentivized reviews.Disappointed in Maytag
Would Not RecommendI bought this machine in 2018 I was told that Maytag was the most reliable washer. Now it makes a loud grinding noise and I have no idea what's wrong with it. My family and I have has washing machines last 20+ years, but those were Whirlpool and Kenmore. I thought about having a repairman come to diagnose and fix it (Maytag supposedly warranties some parts for 10 years), but is it worth it? So disappointed in Maytag and will not be buying their brand again.
Not good.
Would Not RecommendFive years in and it rocks and walks and vibrates. Replaced suspension rods, drive hub and made sure it was level. No better. About to trash it.
We really appreciate you letting us know about the vibration issues you're experiencing with your Maytag® Washer. We're truly sorry you'r...
style washer.
Distribute water-absorbent items (e.g., quilts, cotton blankets) in a donut shape around the impeller.
Wash two or three similar absorbent articles (e.g., rugs) together to ensure a balanced load for a good spin, rather than just one.
Washer Level
The washer must be level, with all four feet in firm contact with the floor, to prevent the load from becoming unbalanced, which leads to excessive noise and vibration during the spin cycle.
Check: Try to rock the washer diagonally; if it rocks, it needs to be leveled. You can use your phone to level household appliances.
Drain Pan: If using a drain pan, the leveling legs may need adjustment to raise the machine's height.
If you are still having concerns with the Washer after reviewing the information, please feel free to use any of the options below:
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Live Chat: https://www.maytag.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET)
We’re looking forward to hearing from you.
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I have replaced the shocks and the tub the washer still walks on the start of the rinse cycle also I can never talk to a real person. one exception she referred me to Paul's for repairs I have had to sue Paul's and I received the judgment and recovered my funds is there any one I can talk to at Maytag
From maytag.com
We really appreciate you letting us know about the vibration issues you're experiencing with your Maytag® Washer. We're truly sorry you're having thes...
JUNK
Would Not RecommendTHIS IS THE WORST WASHER I HAVE EVER OWNED. IT WILL NOT EVER RING OUT A SMALL RUG. I'VE TRIED MULTIPLE TIMES WITH DIFFERENT SIZES. THE LAST ONE WAS TINY, ONLY A 12 X 12. IT'S ALSO VERY TEMPERAMENTAL IF YOU WANT TO STOP THE CYLE FOR ANY REASON.. DO NOT BUY THIS PIECE OF JUNK!
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Maytag will never get my business again.
Would Not RecommendThis Maytag washer costed me over $1100. brand new. It is one of the HE machines right after they came out. They should have to refund your money back because it has never worked right and I had to find out on the web how to recalibrate it because there customer service do not want to help you . Even after doing this it takes over two and a half hours to wash one load of clothes and half of the time it have water standing in the machine. They will rarely spin out right. When calling to que...
We really appreciate you letting us know about the issues you're experiencing with your Maytag® Washer. We're truly sorry you're having t...

Works Great!
Would Recommend[This review was collected as part of a promotion.] Such a great value for my dollar! It works great and my clothes come out clean!
From maytag.com
Short Life.
(This review was collected as part of a promotion.) Plastic gear worn down so washer would not spin. Had to replace gear, machine works great but life cycle seems way to short.
From maytag.com
Hello! We are so sorry to hear about your experience. To help us investigate what happened and make things right, could you please send us a quick ema...
Cannot recommend
Would Not RecommendI bought this in 2021 and we use it weekly. Consistently unbalanced loads, even for small amounts of laundry. This had to be constantly re-balanced and the spin cycle was very loud. I had it serviced after a few months to make sure we were not using it improperly. Four years in I find myself looking for another washer and I am skeptical about buying another Maytag
From maytag.com
Thank you for bringing this to our attention. We regret that you are having these concerns with your Washer. We value all of our customers, and we wo...
Great fatures
[This review was collected as part of a promotion.] I bug this 6 years ago and I have never seen anything like this before
From maytag.com
WORSE WASHING MACHINE EVER!
Would Not RecommendMaytag does not stand behind their crappy products. I had this washer for 3 years and it developed a problem with the drum on the spin cycle. Only lasted 3 yrs and when I called Maytag, all they asked was did I buy an extended warranty. I told them I bought a brand I thought I could depend on, I shouldn't need a warranty after 3 yrs. Too bad they said. Buy a different brand!!!
Verified Purchaser
Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we...

Incredible junk
Would Not RecommendWorst washer I've ever owned. Miserable water saver features and shoddy parts are a nightmare. Had to pay $400 to get it repaired right after the warranty expired. Never again will I have an HE or Maytag washer!!!
Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we...

Lasted only 6 years
Would Not RecommendI do not recommend this machine. We've only owned it 6 years and now it needs $800 in repairs! That's more than we paid for the washer. The transmission and gear shaft need replacing, not covered in their 10 year warranty of course. It's only my husband and I, and I do one load of laundry every other day. So it certainly was not overused. Wow! Guess I won't be purchasing Maytag every again.
Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we...

DO NOT PURCHASE
Would Not Recommend[This review was collected as part of a promotion.] I bought this washer 2 years ago. It’s the worst washer I’ve ever owned. Takes 2 hours for 1 load. Nothing gets clean. Sometimes the soap isn’t even dissolved. Wish we could retune it. Will NEVER buy Maytag again.
From maytag.com
Thank you for bringing this to our attention. We regret you are having these concerns about your Washer. We value all of our customers, and we would ...
Never again
Would Not RecommendHate doing laundry using this machine. Roughly 2 hours to wash 1 large load - single rinse setting. This machine also has the option for 2 rinses. Energy savings is negated by the extraordinarily long run time. Waste of time. I should have believed the negative reviews. Looking forward to it breaking so I can justify buying a Speed Queen.
Hello! We manufacture different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry i...

Piece of Garbage
Would Not RecommendWe bought this in July 2022 and paid for Lowe's to deliver and install. They installed it incorrectly and the back panel caught fire. It took several days for them to come back and install correctly. Now, after 3 years of light use, it is in need of repair that costs more than the machine itself. Our appliance guy said that since Whirpool bought Maytag, they are terrible now and to stay away from both brands. He suggested a top load GE.
Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we...

Awesome machine
[This review was collected as part of a promotion.] I recently purchased my washer and my wife and I love it. My wife actually said that we should go buy the matching dryer. So it looks like another trip to the store.Thank You Maytag for building a great product.
From maytag.com
Terrible washer
Would Not RecommendHave had this washer maybe 3 years now. In that time, the agitator apparently wasn't working for a mystery amount of time, and it doesn't seem like it does anything different for deep water wash, it might even use less water than it does for auto sensing. Things need to be washed multiple times, and I cannot recommend this machine at all.
From maytag.com
Thank you for bringing this to our attention. We regret that you are having these concerns with your Washer. We value all of our customers, and we wo...
Happy Wife!
[This review was collected as part of a promotion.] My wife is really happy with this Maytag washer. Large stainless tub with easy to use dials.
From maytag.com
Purchased this washer September 2022. Did not last 3 yrs, was told it would cost over $600.00 to repair. ☹️
Verified Purchaser
Thank you for bringing this to our attention; we regret that you are having these concerns with your appliance. We value all of our customers, and we...

Hello, we are truly sorry to hear about the loud grinding noise your Maytag washer has started making and the disappointment you feel regarding its r...