
Ratings & Reviews for Maytag High Efficiency Agitator Extra Large ( 5.2-cu ft ) Top-Load Washer ( White )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the washer's excellent cleaning performance and large capacity, with many noting it handles king-sized comforters and heavy loads effortlessly. Quiet operation and smart Wi-Fi connectivity features are widely appreciated, along with the intuitive interface and agitator design. Most find it reliable and user-friendly. However, some report early mechanical failures involving control boards or error codes, and a few mention balance issues if not properly leveled. Despite these isolated concerns, the vast majority consider it a strong, dependable choice.
Customer review summary generated by AI, including incentivized reviews.Great stuff
Bought this and it did the job right away.
Verified Purchaser
Great features
Great
Verified Purchaser
Over Rated
Would Not RecommendI usually always buy Maytag washers so I’ve owned several but this one is the worse washer I’ve ever had. It will not clean our clothes even when I spray them and add oxi to the loads. Not happy with this one at all
This machine is difficult to use. The on off button is pressure sensitive and does not always register the pressure and then it will read and reset.
Verified Purchaser
Ok but has a flaw
Would Not RecommendThe machine is working but there is a flaw. The top lid doesn’t stop condensation on the control panel when washing whites (hot water). Kind of worried this will cause the machine to fail from water damage to the control panel. Did not see this at all in reviews but I found it in other appliance sellers beside the big box stores. Also I have a Maytag account and can’t seem to add this appliance to my list of appliances.
Verified Purchaser
Early Failure
I’ve had this washer less than one year. Complete failure. It’s great that it’s under warranty, but the control panel is dead already and the parts needed to be ordered - there is no eta on when I will have a washing machine again. So disappointed in Maytag!!
Hi there, we are truly sorry to hear about the experience you are having with your washing machine and the delay with your control panel parts. We un... Read More

Piece of garbage
Would Not RecommendI had a friend who bought this. He gave it to me thinking it was broken. It was. I have a top on it right now. The drum shakes every time I wash it. I hate this machine. I had to replace trash piece of trash
Good washer - load balancing issues
Would RecommendThe washer works as expected. A month before my 5 year warranty expired, it started acting up wth load balancing issues out of nowhere. It is about a $400 fix. Make sure to get the warranty.
VERY DISAPPINTED
Would Not Recommend2 months after my initial warranty expired, I had to replace the bearings and springs. Within 2 weeks later, I had to replace the computer board, 1 week after that the knob that selects the wash cycle broke and was repaired. Now before 30 days, my washer won't come on at all. I have an extended warranty that pays for the parts and labor, however, I am thoroughly disgusted with this machine. This is very inconvenient and I am having a hard time with the extended warranty customer service to is...
From High Efficiency Agitator Extra Large ( 5.2-cu ft ) Top-Load Washer ( Midnight Steel )
Thank you for sharing your experience with us. We are truly sorry to hear about the trouble you have encountered, as we always strive to deliver high... Read More

Good Purchase
Would RecommendWe are happy with the Matag washer and dryer that we purchased. It is what we expected.
Verified Purchaser
Worst Washer Ever!
Would Not RecommendThis was the Second Washer we bought of this exact model. We thought maybe the first one was just faulty so decided to return it and get another one and that was a terrible mistake. We tried it for a week and it simply does not wash all the clothes well, some clothes don't even seem to get wet because the washer never fills right. The agitator barely seems to do anything to properly clean anything, nothing comes out smelling clean. Lowes is terrible with their 3 day return policy, we have spok...
Verified Purchaser
Thank you for sharing your experience with us. We are truly sorry to hear about the issues you are encountering with your washer, as this is certainl... Read More

Great customer service, she even came out and helped the other gentleman loaded for us. My husband and I are both disabled.
Verified Purchaser
Constantly Breaking
Would Not RecommendIt can not handle the slightest of loads. It is only a few years old and constantly breaking. Would not recommend.
We completely understand how frustrating it is to deal with ongoing reliability issues and an Maytag® Washer that struggles with everyday loads, espe... Read More

Worked for 2 days
Would Not RecommendThis machine worked fine for 2 days. It wont even start when I put my finger on the start button. I have to hold it there for several seconds. Then it goes through a system reset of the machine. After several seconds, it finally resets so i can wash. It does this same thing every time I use it. I washed a comforter in it.. I noticed it did not clean it, so I put it through the cycle a 2nd time. I also noticed that wash cycles seem to be very short. I timed a cycle and sure enough, its way shorte...
Verified Purchaser
We completely understand how frustrating it is to deal with startup delays, unexpected system resets, and cleaning performance issues on a new Maytag... Read More

Performance
Would Recommend(This review was collected as part of a promotion.) I appreciate my washer for her silence and her performance.
From maytag.com
We regret the concerns you are having with your Maytag® Washer. If your clothes are not clean, please see the condensed troubleshooting tips below: Read More