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Zeno Visage Facial Recognition Smart Locks Matte Black Smart Wi-Fi and Bluetooth Touchscreen Keypad Electronic Deadbolt Lock

Ratings & Reviews for Lockly Zeno Visage Facial Recognition Smart Locks Matte Black Smart Wi-Fi and Bluetooth Touchscreen Keypad Electronic Deadbolt Lock

4.8
257
Review
 4.8 out of 5
260 Reviews

3 Star
0%

98% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise the facial recognition technology as transformative and game-changing, with most noting it works flawlessly and eliminates the need for keys or phones. The multiple unlock methods—fingerprint, keypad, NFC, and Apple Home Key—provide convenient backup options for different situations. Installation is straightforward with an intuitive app, and rechargeable batteries deliver impressive longevity even after months of daily use. A few mention minor software quirks like occasional pin pad delays, but these are minor compared to the exceptional convenience and reliability most customers experience. Overall, reviewers consider it the best smart lock available.

Customer review summary generated by AI, including incentivized reviews.
260 Customer Reviews

Sturdy, Secure, Reliable, and HANDS FREE!!

Would Recommend

We love this lock. It is pricey, but well worth it. I haven’t carried my keys since I bought it. There are so many key free ways to unlock, including the hands free face recognition! It took a little adjusting to install in our door, but I would never go back. Nothing better than being able to unlock the door with your face when your hands are full of groceries.

September 10, 2026

From lockly.com

Response from Lockly Customer Service

Thank you so much for the fantastic 5-star review! We’re thrilled to hear how much you’re enjoying your LOCKLY Visage Zeno Series and all the key-free...

Lockly Customer ServiceSeptember 11, 2026

Great Smart Lock and Very Convenient

Would Recommend

Very happy with this smart lock! Installation was straightforward, and everything has been working great. The facial recognition is fast and convenient, and I love having multiple ways to unlock the door. The Apple Home Key integration is also a great feature. It looks modern, feels secure, and makes coming home much easier. Definitely recommend it!

September 7, 2026
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Hands-free lock

Would Recommend

This lucky hands-free face identification lock is probably the best one out there. The Face ID works great the app the way to set it up the install installation. It is also easy. Highly recommended.

September 6, 2026

From lockly.com

Response from Lockly Customer Service

Thank you so much for the 5-star review! We’re thrilled to hear that you’re enjoying your Lockly hands-free face recognition lock and that you’ve foun...

Lockly Customer ServiceSeptember 8, 2026

Decent deadbolt

Would Recommend

We bought this for our new house when we closed about a month ago. Looks great, love the concept. The fingerprint doesn’t always accept our fingerprints to unlock. The code features are great, especially if you need to give someone a temp code to dog sit or check on the house while you are away. The battery life is great and I love that it came with 2 batteries so we never have to be without it working. I would give 5 stars if the fingerprint recognition worked better. I loved the idea of quick...

September 1, 2026

From lockly.com

Response from Lockly Customer Service

Thank you for taking the time to share such detailed feedback! We’re glad to hear you’re enjoying the look, battery life, and especially the convenien...

Lockly Customer ServiceSeptember 1, 2026

So Convenient

Would Recommend

Easy to set up and instant results. Just walk up to the door and it opens. Our adult children can now visit at any time. I went through four smart locks before I settled on Lockly.

August 29, 2026

From lockly.com

Response from Lockly Customer Service

Thank you so much for the wonderful 5-star review! We’re thrilled to hear that your LOCKLY has made accessing your home so convenient and that the set...

Lockly Customer ServiceAugust 31, 2026

Very impressed

Would Recommend

We have been using the Visage Zeno deadbolt lock for around a month now and I can’t believe how well it works. We almost exclusively use the facial recognition feature and I must say that it works flawlessly. There are several different ways that you can access your home but we have found the facial recognition technology to be the easiest. You can also use fingerprint, access codes, or set it up with Apple Home (but I don’t have the Apple Pod that it requires). At first I was a little hes...

August 27, 2026

From lockly.com

Response from Lockly Customer Service

Thank you so much for the incredibly detailed and thoughtful 5-star review! We’re thrilled to hear how impressed you are with the Visage Zeno and that...

Lockly Customer ServiceAugust 31, 2026

Love!

Install isn't bad and works great. Recorded all 8 of our children's prints and facial recognition. No need for keys!

August 27, 2026

From lockly.com

Works perfectly every time

Would Recommend

I had this installed over a month ago and it has been working flawlessly. We love the facial recognition when you walk up to the door and it unlocks within seconds. I set up the auto lock feature so the lock closes after 5 minutes. The battery is still at 92%. We also set up the fingerprint and code access which is simple to do. I also set this up so my son can enter with facial recognition so he can gang access when we are on vacation and get our mail and check things out. We highly recommend...

August 23, 2026

From lockly.com

Excellent lock!

Would Recommend

I’ve had this lock installed for z as bout a month now and I’m very satisfied. Installation was easy and configuring it in the app was straightforward. Operationally it has been performing well, facial scan, fingerprint and code all work whenever someone tries it. Very happy with this purchase.

August 16, 2026

From lockly.com

Response from Lockly Customer Service

Thank you so much for the fantastic review! We’re thrilled to hear that you’ve been so happy with your LOCKLY Visage after the first month. It’s great...

Lockly Customer ServiceAugust 17, 2026

Great features and quality!

Would Recommend

Love the upgrade to our front door lock! You never have to wonder if you locked the front door again and the facial recognition is essential when your hands are tied up with grocery bags etc! Highly recommend! 10/10

August 15, 2026

From lockly.com

Response from Lockly Customer Service

Thank you so much for the fantastic review! We’re thrilled to hear that you’re loving the upgrade to your front door and that the facial recognition f...

Lockly Customer ServiceAugust 17, 2026

Awesome lock! Best smart lock I’ve had

Would Recommend

Love the facial recognition feature, just walk up and the door unlocks - great when you’re carrying groceries or packages. The wife loves it and is also secure knowing the key option is there.

August 14, 2026

From lockly.com

Response from Lockly Customer Service

Thank you so much for the fantastic review! We’re thrilled to hear that you’re loving your LOCKLY Visage and that the facial recognition feature has m...

Lockly Customer ServiceAugust 17, 2026

It’s better than I thought, hands free is handy

Would Recommend

Have both facial recognition and fingerprint, use facial recognition exclusively.

August 12, 2026

From lockly.com

Response from Lockly Customer Service

Thank you so much for the 5-star review! We’re thrilled to hear that you’re enjoying the facial recognition feature and that it’s working well for you...

Lockly Customer ServiceAugust 13, 2026

Love this lock

Would Recommend

I upgraded my lock to the Visage Zeno. It was so easy to install and set up! My family loves the hands free facial recognition feature, especially when our hands are full with groceries or the dogs! I highly recommend this lock!

August 5, 2026

From lockly.com

Response from Lockly Customer Service

Thank you for sharing your experience with the Visage Zeno! We’re so glad to hear that the installation and setup were easy and that your family is en...

Lockly Customer ServiceAugust 5, 2026

OUTFREAKINGSTANDING LOCK!

Would Recommend

I have used this for the past 2 months when I purchased it. It has been an absolute great product that if I had more doors I would install this on them as well. Adding users has never been easier, truly wish I had heard of this company sooner.

July 28, 2026

From lockly.com

Response from Lockly Customer Service

Thank you for your outstanding 5-star review! We're thrilled to hear how much you’re enjoying your Lockly Visage Zeno Series Facial Recognition Deadbo...

Lockly Customer ServiceJuly 28, 2026

Great lock

Would Recommend

I've had this lock for a few weeks now and cannot fault it recognises the registered faces almost instantly. We had a direct smart lock before and it would always do it so far there have been no drop outs and the app works really fast cannot fault this lock

July 25, 2026

From lockly.com

Response from Lockly Customer Service

Thank you for sharing your experience with Lockly Visage! We're thrilled to hear that you’re enjoying the lock and that the facial recognition, app pe...

Lockly Customer ServiceJuly 27, 2026

Great security while making entry seamless

Would Recommend

This lock provided great security, while at the same time making entry seamless with its facial recognition unlocking the door as you approach. So easy and no fumbling with keys. It doesn't get better than this.

July 12, 2026

From lockly.com

Response from Lockly Customer Service

Thank you for your 5-star review! We're thrilled to hear that you're enjoying the security, convenience, and seamless entry experience your Lockly pro...

Lockly Customer ServiceJuly 13, 2026

A Game Changer for peace of mind

Would Recommend

I wish I had bought this years ago! It would have saved us from many arguments about whether the door was locked and would have saved me a lot of the mental energy of worrying about the door and then going back to the door to make sure it was locked. What a relief to know I can count on this now to keep our young kids safe. Super helpful for neurodivergent people!

July 8, 2026

From lockly.com

Response from Lockly Customer Service

Thank you so much for your wonderful review! We're so happy to hear your Lockly has brought you such peace of mind. Knowing you can check and control ...

Lockly Customer ServiceJuly 9, 2026

Great

Would Recommend

Had one on a door and bought this second one. Love them.

July 7, 2026

From lockly.com

Response from Lockly Customer Service

Thank you for your continued support! We're so glad to hear you loved your first Lockly lock and decided to add a second one. We truly appreciate you ...

Lockly Customer ServiceJuly 8, 2026