Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

Vision Video Doorbell Smart Locks Satin Nickel Smart Wi-Fi and Bluetooth Touchscreen Keypad Electronic Deadbolt Lock

Ratings & Reviews for Lockly Vision Video Doorbell Smart Locks Satin Nickel Smart Wi-Fi and Bluetooth Touchscreen Keypad Electronic Deadbolt Lock

4.8
703
Review
 4.8 out of 5
705 Reviews


97% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The smart lock offers reliable security features including a fingerprint scanner, randomized keypad, and physical key backup. It integrates conveniently with smart home systems, allowing remote locking/unlocking, live video monitoring, and communication with visitors. The high-quality camera provides clear daytime video and decent night vision. Most users found the lock easy to install and the app intuitive to use, with consistent performance, though some experienced occasional connectivity issues.

Customer review summary generated by AI, including incentivized reviews.
705 Customer Reviews

Sandra deserves 10 stars not 5 stars

Would Recommend

I was struggling installing my Vision Pro lock because I moved from my house that had a left in swing door to a right in swing door. I struggled for about an hour then Sandra came to help and told me what I needed to do. What she told me fixed it in 10 seconds.

September 10, 2026

From lockly.com

Excellent security features

Would Recommend

I bought my lock a few years ago. Instantly fell in love with its features, most importantly randomized keypad. Recently we encountered an issue with it where it would ring a bell randomly amd finally it stopped working. I reached out to cuatomer service and their response and willingness to problem solution was nothing but exceptional. I highly recommend lockly products!!!

September 10, 2026

From lockly.com

Response from Lockly Customer Service

Thank you for your fantastic review and recommendation! We’re thrilled to hear how much you’ve enjoyed the security features of your LOCKLY Vision, es...

Lockly Customer ServiceSeptember 10, 2026

Great Value!

Great product - installation not the easiest when programming modem.

July 21, 2026

From lockly.com

Response from Lockly Customer Service

Thank you for sharing your feedback! We're glad to hear you’re enjoying your Lockly product. We appreciate your comments regarding the installation a...

Lockly Customer ServiceJuly 21, 2026

Great features with great support teams

Would Recommend

I bought this product to allow convenience and peace of mind for my house.

April 7, 2026

From lockly.com

Response from Lockly Customer Service

Thank you for the 5-star review! We’re so glad to hear you chose our product for the convenience and peace of mind it brings to your home—that’s exact...

Lockly Customer ServiceApril 9, 2026

Great lock, lots of features.

Would Recommend

Lots of features. Easy to use. You may have to do a little prep on the door it is a long bolt.

Was this Review Helpful ?
Response from Customer Care

Thank you for the great feedback! We’re happy to hear you’re enjoying the many features and ease of use of your LOCKLY lock. Thank you as well for sh...

Customer CareMay 13, 2026

thank you for your assistance

Would Recommend

The young lady was very helpful and patient with me until I set up connectivity and reboot the system. thank you

February 19, 2026

From lockly.com

Response from Lockly Customer Service

Thank you for your kind words! We’re so glad to hear that our team member was helpful and patient in getting your system set up. We truly appreciate y...

Lockly Customer ServiceFebruary 19, 2026

All the feature one could need in a smart lock

I had to replace the door that my old Lockly was on, so I bought a replacement. The old lock was working but the display was weathered and not readable .

February 5, 2026

From lockly.com

Response from Lockly Customer Service

Thank you for sharing your experience! We’re glad your old Lockly was still working and understand the need for a replacement when the display became ...

Lockly Customer ServiceFebruary 5, 2026

Lockly Vision

I love the smart features and options of my Lockly Vision. I feel secure having the ability to monitor the my safety with a dependable system

December 29, 2025

From lockly.com

Response from Lockly Customer Service

Thank you for your great feedback! We’re thrilled to hear that you love the smart features and options of your Lockly Vision and that it gives you add...

Lockly Customer ServiceDecember 30, 2025

Good

Would Recommend

Very good, the app can use some updating otherwise good

December 24, 2025

From lockly.com

Response from Lockly Customer Service

Thank you for your feedback! We’re glad to hear you’re happy with the lock overall. We also appreciate your input about the app — we’re always working...

Lockly Customer ServiceDecember 29, 2025

Love Lockly

Would Recommend

Best product i had ever bought!

Was this Review Helpful ?

Best smart lock!

Would Recommend

I just love all the features it has and no subscription required! It has built-in camera that is very clear and high definition with two way audio . I can lock and unlock it remotely, access can be codes or fingerprints or key… it’s just incredible. I recommend it highly.!

November 12, 2025

From lockly.com

Response from Lockly Customer Service

We’re thrilled to hear that you’re loving your Lockly and all its features! 😊 It’s great to know the camera, two-way audio, and multiple access optio...

Lockly Customer ServiceNovember 12, 2025

Great features

Would Recommend

Lockley has provided excellent service and phone support to enable me to set up the lock from scratch, as it came with the house we just purchased and needed to be securely registered to me. The lock has many great features including fingerprint entry, 1080p video, doorbell, remote unlocking as well as traditional key entry. A very secure product. Highly recommended.

November 8, 2025

From lockly.com

Response from Lockly Customer Service

Thank you for sharing your experience! We’re delighted to hear that our support team could help you get your Lockly lock set up smoothly and that you’...

Lockly Customer ServiceNovember 11, 2025

limited application

Would Not Recommend

The strike plate is magnetic. And it is twice as thick as the typical strike plate. I bought a different model Lockly lock for another door in the house and the straight plate was not magnetic and the lock is beautiful. This one is entirely different. The five thousand dollar French front door on my house isn't special. It's just expensive. You can see in the photo that the strike plate has to be the conventional normal size and normal thickness. I was using a professional locksmith to install i...

Was this Review Helpful ?
Response from Customer Care

Hi Windsor,

Thank you for taking the time to share your detailed feedback. We sincerely apologize for the frustration and inconvenience y...

Customer CareOctober 28, 2025

Loving my new LOCKLY doorbell

Would Recommend

Amazing high-quality product

October 21, 2025
Verified Purchaser
Was this Review Helpful ?

Lost parts

Would Recommend

Rusel was amazing and very helpful. She did not stop until I was completely satisfied. Thanks again and to the Lockly family.

September 30, 2025

From lockly.com

Response from Lockly Customer Service

Thank you so much for your wonderful feedback! We're thrilled to hear that Rusel was able to provide such dedicated support — we'll be sure to pass al...

Lockly Customer ServiceOctober 1, 2025

Great lock

Would Recommend

I bought this lock two years and still working great

September 24, 2025

From lockly.com

Response from Lockly Customer Service

Thank you for sharing your experience! We’re so happy to hear your lock has been working great for two years and continues to serve you well. We truly...

Lockly Customer ServiceSeptember 24, 2025

Best lock ever

Would Recommend

Awesome lock, great setup service too. Highly recommend

September 23, 2025

From lockly.com

Response from Lockly Customer Service

Thank you so much for the recommendation! We’re glad to hear you love the lock and had a great setup experience. If you ever need any assistance, we’r...

Lockly Customer ServiceSeptember 23, 2025