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TurboWash 3D Impeller Extra Large ( 5.5-cu ft ) Top-Load Washer ( White )

Ratings & Reviews for LG TurboWash 3D Impeller Extra Large ( 5.5-cu ft ) Top-Load Washer ( White )

4.3
298
Review
 4.3 out of 5
298 Reviews


80% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise the washer for its extremely quiet operation, superior cleaning performance, and large capacity that easily handles king-sized comforters and bulky items in single cycles. Smart features like the see-through lid, slow-close design, and app notifications enhance convenience. However, some report premature mechanical failures including grinding noises and unresponsive warranty support, with a few noting clothes get stuck or come out smelly. Despite these concerns, most customers find the combination of quiet functionality and efficient cleaning makes laundry significantly easier.

Customer review summary generated by AI, including incentivized reviews.
298 Customer Reviews

leaks

Would Not Recommend

washer leaks has leaked since return period. Have had a repair man out they say there nothing theu can do. Will not be repurchase from Lowes as its obvious based on reviews this is a problem and a recall should be issued.

January 12, 2026
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Response from LG Digital Customer Care

Hi, there. Thank you for reaching out about your LG Washer (WT7900HWA) model. We understand the importance of having a washer that operates without l... Read More

LG Digital Customer CareJanuary 13, 2026

LG

Unrepairable at 16 month mark

Would Not Recommend

It leaks. Had a repair person come. The leak is from a hose between pump and tub that is glued on, but right about that it has fractured and cannot be repaired without replacing the entire tub. Unbelievable waste of money. Our older LG's lasted forever that we had 3 of. Don't know if we can trust LG going forward when one lasts 16 months

May 25, 2025
Verified Pro
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Response from LG Digital Customer Care

Hi, there. Thank you for taking the time to share your experience with the LG Washer (WT7900HWA) model after purchase. We understand your concern abo... Read More

LG Digital Customer CareMay 27, 2025

LG

Unit is leaking after one year of use

We've owned this product for slightly over one year, and of course right after the warranty expires the washer starts to break down. We noticed the washer is leaking, we confirmed the connections are all fine, the washer itself is leaking and there is a pool of water in our laundry room now. I would not recommend this. Washer, does not seem reliable.

January 18, 2025

From lg.com

Response from LG Digital Care Team

Hello! We want to ensure that you get the best performance from your top-load washer. We have verified that the connections are secure, which is one o... Read More

LG Digital Care TeamJanuary 20, 2025

Horrible grinding noise less than 9 months!

Would Not Recommend

We have had this less than 9 months and are awaiting a repairman. We never overload it, add extra water for big items, yet it sounds like the transmission is shot! It makes an awful drinking noise. I had to pull the flannel sheet set and 5 towels out sopping wet and take them to a laundromat to finish the load. My former XL washer could handle king-sized comforters, pillows, all the towels,, and never a problem. Moved to new home, ordered this large capacity washer, and it's already nonfunctiona...

December 23, 2024
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Response from LG Digital Customer Care

Hi, there. Thank you for sharing your experience with the LG Washer (WT7900HWA) model. We understand your concern about dealing with issues like the ... Read More

LG Digital Customer CareDecember 25, 2024

LG

Clothes come out smelly and other problems

[This review was collected as part of a promotion.] Clothes come out smelly. Sometimes misses the spin cycle and clothing is too wet to put in the dryer so I end up redoing the wash to get the spin because even though it is supposed to let you do spin only, that does not work. Once it starts, the machine locks and so if you realize you dropped a sock and want to add it, you are unable to do so. Also, the top does not always stay up while you are unloading and the other day fell down hitting my ...

November 8, 2024

From lg.com

Response from LG Digital Care Team

Hey there Mary! We want to have the perfect laundry experience with your LG top-load washer. This link (http://spr.ly/6420SxAyn) can help with the odo... Read More

LG Digital Care TeamNovember 8, 2024

Best washer I've ever owned

I love this washer! The tub is a great size, and holds so many clothes. I've tried a few wash cycles, and everything comes out so clean. The heavy duty cycle is great for dog beds!

October 9, 2024

From lg.com

Brand new unit, never worked

[This review was collected as part of a promotion.] Bought it a month ago. Didn't get even one wash and it didn't work. Waiting on parts and a repair.

October 1, 2024

From lg.com

Response from LG Digital Care Team

Hey there! We appreciate you sharing your experience regarding your LG washer with us. We're all about making sure you can wash clothes seamlessly and... Read More

LG Digital Care TeamOctober 3, 2024

Buyers Remorse

[This review was collected as part of a promotion.] I bought this model for the oversized tub for large loads and all the steam cycles such as sanitary/allergience. I have had periodic problems with leaking water on the floor ever since I first got it. I had a repair person out three times to try to fix the leaking issue. It was determined it it a design flaw. During the steam cycles there is a lot of water/steam condensation buildup on the lid that can drip down the front and also down the ...

September 30, 2024

From lg.com

Response from LG Digital Care Team

Hey there! Thank you so much for taking the time to share your feedback with us. We're constantly striving to improve our designs, and your insights m... Read More

LG Digital Care TeamOctober 3, 2024

Disappointing cycles

I am disappointed in the washer. I owned a Bosch washer for 15 years that had a delicate plus a handwash cycle. This washer does not have a hand wash cycle and its delicate cycle is not as delicate as I would like with my fine clothes. I have to use mesh bags to protect the garments.

August 29, 2024

From lg.com

Response from LG Digital Care Team

Hi there, Suz. Thank you for letting us know which features you'd like to see in future models for your LG washer. Different wash cycles can be incred... Read More

LG Digital Care TeamAugust 29, 2024

steam feature is great and wifi connection handy

we bought both the washer and dryer and are very happy The clothes come out great and rarely need ironing.

August 20, 2024

From lg.com

Response from LG

Hi, there. Thanks for sharing your experience with the LG Washer (WT7900HWA) model. It’s great hearing that both the washer and dryer are keeping your... Read More

LGMarch 28, 2026

Great features!

[This review was collected as part of a promotion.] This LG large capacity washer has settings for everything from normal, delicate, perma press, towels bedding, waterproof and then there are a number of additional steam setting too. Easy to use and huge wash tub make laundry a breeze.

August 17, 2024

From lg.com

Response from LG

Hi! We appreciate you sharing such a wonderful review of your LG large‑capacity washer. It’s great to hear how much you’re enjoying the wide range of ... Read More

LGApril 20, 2026

Great machine for a great price

Would Recommend

The machine is nice looking and has a lot of extra/nice features. It's so big I have difficulty reaching the clothes at the bottom since I'm so short.

July 23, 2024
Verified Purchaser
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So far LG washer is wonderful product!

Would Recommend

We’ve had this washer for a week and love all the bells and whistles. Along with the 14 cycles, it has 16 options. Using the LGThinQ app, the WiFi option allows us to start a load remotely. The app also tells us what stage the cycle is at and sends notifications when the wash is done so we can unload the laundry right away. The drum Is large, so blankets, quilts and other large items can move freely. Finally, the washer quietly cleans the laundry well.

July 8, 2024
Verified Purchaser
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A pleasure to use and great size

[This review was collected as part of a promotion.] It is more then a washing machine it can do so many things I never could have imagined. I am not to good at using my phone but my son has sure helped me to make life with the machine easy. Starting it, watching what cycle it is in, delay starts, and many other features. Where was this machines when my kids were small and I was working.

July 6, 2024

From lg.com

Adaptable to any type of laundry, the best washer!

After much research, I decided on this washer. All the reviews said it was the best, and it is. It literally has a cycle for everything. 15 to start with, and then through the download a cycle function in the app, I can add cycles for specific things, like pet laundry, etc. Very adaptable. Connecting it to the internet/app when it was installed was pretty painless. And having notifications when it is done saves on a lot of checking. Clothes come out very. Cycles run anywhere from 3 1/2 h...

July 2, 2024

From lg.com

Modern and easy

[This review was collected as part of a promotion.] I love the many features the washer has being a very busy person being able to start it by my phone. It is great all the different settings you can pick from (spin,water temp.,and size of load) . The amount so soap seem to be less n makes clothes cleaner. The capacity is great with four adults and amount of jeans and sweat shirt one wears in a week. Quilts. and small blankets all are treated perfect.

June 23, 2024

From lg.com

Good machine

The machine is pretty easy to use and cleans my laundry well. It has taken a bit of learning but the machine makes minimal noise, is easy to work, and cleans my clothes with plenty of space inside

June 12, 2024

From lg.com

Very Satisfied

Bought it 2 years ago and recently had it serviced. Maintenance tech was helpful and professional!

May 21, 2024

From lg.com

Worst washer we have owned

Would Not Recommend

The washer has bugs, many times it would stop on the spin cycle of rinse and say that it is off balance. We move clothes around and it starts the rinse cycle over (yes, starts to refill and goes from say 7 min say 15 min left). Also if you just select spin only cycle it rinses as well (ALWAYS). I called support about the bug, the told me to unplug the washer wait 60 sec and plug back in, same exact behavior, also it uses significantly more water than prior washers we have had. We just bought...

May 20, 2024
Verified Purchaser
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Response from LG Digital Customer Care

Hi, there. Thank you for taking the time to share your experience with the LG Washer (WT7900HWA) model. We understand how important it is for a washe... Read More

LG Digital Customer CareMay 20, 2024

LG