Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the quality and light control, with most highlighting excellent privacy, durability, and room-darkening performance. Many commend the ease of installation and smooth operation, particularly the top-down/bottom-up functionality. Strong repurchase intent reflects deep satisfaction. However, some report mechanical issues including uneven raising, sagging, or difficult cord operation. Despite these drawbacks, the vast majority consider the shades a worthwhile investment and express clear loyalty.
Customer review summary generated by AI, including incentivized reviews.Excellent product and excellent installation.
Would RecommendAbsolutely horrible service. Took over 2 months to eventually get installed while I did 50% of the calls and work to make it happen. Measuring company didn’t show twice. Then showed 4 hours late the final time. Installation guy never showed after taking a full day off work to be home. “Black out shades” let more light in than if I just didn’t even have them on. Do not get blinds installated from Lowe’s! The only person at all helpful was a women named Deborah at Lowe’s. If it wasn’t for her, I s...
Verified Purchaser
I'm sorry to hear of the difficulty in getting the shades installed. Thank you for taking the time to share this with us. If you would like to re... Read More
Order a blind in the store and it came on time and was the correct one.
Verified Purchaser
Thank you so much for your comment. We really appreciate you taking the time out to share your experience with us. Your feedback helps us to improve ... Read More
Great window shade
Would RecommendLevelor makes a fine window shade. I own several, and never been disappointed.
Verified Purchaser
Thank you so much for your comment. We really appreciate you taking the time out to share your experience with us. Your feedback helps us to improve ... Read More
Charged twice for 1 ladder!
Charged me twice (2x$100) to bring in 1 ladder for an installation
I'm sorry to hear of the pricing issue. For any questions or discrepancies please reach out to your local Lowe's retailer. My apologies for a... Read More
I should have listened to my wife
Would Not RecommendThis is a bad decision I have made. The installers are a total joke. They won't call and set up an appointment
Verified Purchaser
I'm sorry to hear that there has been difficulty in setting up the installation for your shades. Please reach out to your local Lowe's retail... Read More
Blinds are room darkening which i love.
My husband and i have always had great help from Tammy at Lowes in cedar rapids. Very knowledgeable and very nice to deal with!!! Would highly recommend!
Verified Purchaser
Thank you so much for the review. We really appreciate you taking the time out to share your experience with us. Your feedback helps us to improve se... Read More
Great experience.
Tyler in window coverings was great. Really helpful in figuring out the color of blinds I had already on my windows.
Verified Purchaser
Thank you so much for your comment. We really appreciate you taking the time out to share your experience with us. Your feedback helps us to improve ... Read More
Missing item; took 3 calls to resolve
Would Not RecommendI purchased 2 regular size, custom windows with no-drill headrails. The headrails were not included with the shipment. Since I determined I did not need that additional item after all, I requested a refund. It took me three phone calls / online chats to get the missing item refunded. Lowes Customer Service needs to be better trained on how to do partial refunds.
Verified Purchaser
I'm sorry to hear that the shades were received without the No Drill headrail system. I can understand your disappointment and frustration with t... Read More
Very very poor customer service from everyone involved except for moline store personnel.
Verified Purchaser
Thank you so much for the review. We really appreciate you taking the time out to share your experience with us. Your feedback helps us to improve se... Read More
RV Blinds Replacement.
Would RecommendWe installed this in our RV and it works great.
Verified Purchaser
Thank you so much for your comment. We really appreciate you taking the time out to share your experience with us. Your feedback helps us to improve ... Read More
Thank you so much for your comment. We really appreciate you taking the time out to share your experience with us. Your feedback helps us to improve ... Read More