Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the premium modern appearance, aluminum finish, and durability of these blinds, with most reporting perfect fits after accurate measurements and easy installation thanks to the cordless, lightweight design. Many appreciate how the blinds enhance home decor with clean lines and refined aesthetics. While some encountered defective units, missing brackets, or paint nicks, most found that customer service effectively resolved issues through replacements or refunds, restoring satisfaction. A few note concerns about privacy due to visible routing holes and unclear installation instructions, though these represent minor drawbacks compared to widespread positive feedback.
Customer review summary generated by AI, including incentivized reviews.Whatever happened to customer service?
Would RecommendWhat I love about these blinds is they are lighter weight, aesthetically pleasing and easy to maneuver up and down with the push button at the bottom of the blinds. They were also easy to fit into my previous levolor blind clips without having to install the new brackets. I bought 3 sets and all three look wonderful. However, what I didn't like was that one plastic end popped off of one end when I first removed it from the packaging. It appeared the blind slat was too long and that is why the pl...
Verified Purchaser
Shipping takes longer than expected but worth it
Would RecommendMade to fit perfectly
Jane, thank you so much for your comments. We really appreciate you taking the time out to share your experience with us. Your feedback helps us to i... Read More
The product is very good
Would RecommendInstructions not clear. But after installing the first one 4 hours later the second one was very easy
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My sales rep. Was very nice Akron Arlington store
Would RecommendLove my new kitchen blind.
Verified Purchaser
Thank you so much for your comments. We really appreciate you taking the time out to share your experience with us. Your feedback helps us to improve... Read More
Quality Blinds
Would RecommendLiked everything
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Not yet received
I have not received them yet, and when I do a Lowes contractor will be installing them. Then I’ll be happy to review!
Verified Purchaser
I'm sorry to hear that you have not received your blinds. Thank you for bringing this to our attention. Please reach out to us at 1-800-538-6567,... Read More
Two times is a charm.
Would RecommendIt took 2 times for Levelor to get my blinds right. Second order was fine.
Verified Purchaser
William, I'm sorry to hear that your blinds came in incorrectly. Thank you for taking the time to review the product. I'm glad the issue was ... Read More
Great Service and Blind
Would RecommendFirst blind sent had a manufacturing defect. Levolor directed me back to Lowes and both Lowes and Levolor worked to make it right, and in a quick turn around. The blind is perfect now.
Thank you so much for your comments. We really appreciate you taking the time out to share your experience with us. Your feedback helps us to improve... Read More
I can now sleep past sunrise!
Would RecommendGreat service. The Lowe’s team member spent the right amount od time with me. She got me the right product and ordered it a way to save me money. The product came on time; was in great condition; and was easy to install.
Verified Purchaser
Thank you so much for your comment. We really appreciate you taking the time out to share your experience with us. Your feedback helps us to improve ... Read More
it was ok
Would Not RecommendThe blinds were measure by someone from the store or whomever they use, when I got the blinds they all had the same room E-108 and they were supposed to be for different rooms and that's how it was on their paper. When I was installing them, the top part was too short and I needed to put something inside so they would not fall, some had only two screws for each side and others had 3 or 1, I had to use some from my shop since I didn't have enough.
Verified Purchaser
I'm sorry to hear of the issues with your order. I can understand your frustration with having to find the correct location for each blind and se... Read More
Wands too long
Would RecommendEasy to install and look very nice BUT why are the wands so lonnnnnnnng!??? THEY ARE 51 INCHES LONG. this is ridiculous. I will have to call customer service and see if it’s possible to shorten them without breaking.
Verified Purchaser
The length of then wands for the custom Riviera blinds is determined by the length of the product. Please reach out to us at 1-800-538-6567, one of o... Read More
Don’t let Lowe’s do an installation
Would Not RecommendThe installation experience was chaotic, confusing and disappointing. I will be writing a letter to the CEO with a detailed timeline of my blind experience that took over 3 months. The Installation Support Team (IST) is just a call center and really can’t solve any issue. Even IST managers are not problem solvers and don’t call back even when they said they would. You’ll have better luck with a local company where you can deal with the owner.
Verified Purchaser
I'm sorry to hear that the installation of the blinds did not go smoothly. Thank you for providing us with feedback on the process. If you would ... Read More
Calling the store is the only negative about this
Would RecommendI have bought Levolor mini blinds for 50 years. We needed 15 new blinds due to color change. Lowe's July 4th ad was 50% off these blinds. Toby @ Lowe's on Coulter was the kind of associate we hoped to work with. Nothing negative to say about Toby or Nick (measurer/installer)
Thank you so much for your comment. We really appreciate you taking the time out to share your experience with us. Your feedback helps us to improve ... Read More
I'm sorry to hear that the replacement blind was received with parts not able to fit correctly. Thank you for taking the time to bring this to ou... Read More