
Ratings & Reviews for KitchenAid Counter-Depth 20.0-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Black Stainless Steel with PRINTSHIELD Finish ) ENERGY STAR Certified
Ratings may include incentivized customer reviews.
What Customers Are Saying
This counter-depth refrigerator offers a sleek design, efficient use of space, and convenient features like an interior water dispenser and ice maker. Customers appreciate the adjustable shelving, good storage capacity, and quiet operation. However, some report issues with the relatively small freezer space, flimsy or difficult-to-use drawers and bins, and occasional problems with the water dispenser or ice maker. Overall, it provides a stylish and functional appliance that meets the needs of most customers, though a few design and quality control issues have been noted.
Customer review summary generated by AI, including incentivized reviews.Overall Great Fridge
Would Recommend(This review was collected as part of a promotion.) We bought this fridge one month ago. Overall, we are happy. The organization and room is great. We like the french doors. Only downside is the humidity tabs on the produce drawers. The drawers often catch on these tabs and we are worried that they will break off.
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Like It
[This review was collected as part of a promotion.] The water dispenser is a bit awkward to use and the ice dispenser is the same. Like it that the whole can be viewed with open doors.
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[This review was collected as part of a promotion.] Very happy with organization of shelves and especially the side shallow pull out drawer. Also, feature of alarm when refrigerator or freezer door is ajar. However a month ago the refrigerator temperature climbed up to 60 degrees. Checked that all vents were cleared, emptied refrigerator, then turned if off for 10 minutes then on again. It took almost the whole day for temperature to reache 38 degrees. However, called a repair company to che...
From kitchenaid.com
Looks are deceiving
[This review was collected as part of a promotion.] I bought it for the brand and because I was in a bind and needed to replace a fridge that died. It was one of the models available for quick delivery. Am disappointed in space inside. Egg keeper is too narrow to fit an egg carton. The freezer space is much smaller than my last refrigerator which was the same exact dimension. The door shelves won’t hold a gallon of milk, and it is difficult to arrange the shelves inside to accommodate taller ite...
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Good
[This review was collected as part of a promotion.] Almost 2 months with this fridge. Nice and convenient the only thing i don't like of it is that is always moisture on top of freezer door
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Whirlpool but has yet to make a service call.
Would Not Recommend[This review was collected as part of a promotion.] Refrigerator intake valve loudly clatters almost one hundred times a day. To call that annoying would be an understatement. The gasket is peeling off and the freezer door makes an unpleasant sound when opening.
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Nice and functional
Would Recommend[This review was collected as part of a promotion.] Bought this in an emergency replacement situation and while we’ve made adjustments because of smaller capacity and new style it has functioned well.
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Love it
[This review was collected as part of a promotion.] I love my new refrigerator it has a lot of storage
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[This review was collected as part of a promotion.]
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Attractive and Convenient
[This review was collected as part of a promotion.] I bought this refrigerator in August 2024 because my two year old identical one stopped working the month before. The compressor failed. The appliance store owner gave us a loaner until this replacement arrived. I bought this one again because of the other matching appliances in my kitchen but I would have preferred one that had a better warranty.
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Great appliance!
Would Recommend[This review was collected as part of a promotion.] This refrigerator keeps food so fresh for much longer than my old one!
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Nice fridge
Would Recommend[This review was collected as part of a promotion.] It’s very good but the doors need to be really pushed to close all the way. Otherwise it’s fine
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Nice fridge, just a small freezer portion.
(This review was collected as part of a promotion.) The fridge has worked well for us for the most part! Only drawbacks is the slide out freezer is smaller then what we need, as well the clip that holds the drop down water filter broke.
From kitchenaid.com
Hello, Dave0618! We would like to look into this for you. Please email us at canadasocial@kitchenaid.com. Please provide us with your model and serial... Read More
Can makes noise
[This review was collected as part of a promotion.] Fridge looks great. The problem is the evaporative cooler in the freezer makes a very loud noise. I have sent an email to customer service for repair and no one has responded. So loud that I can hear it in my bedroom at night.
From kitchenaid.com
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator and would like the oppor... Read More
Not a premium branded fridge!
Would Not Recommend[This review was collected as part of a promotion.] This fridge buzzes on certain portions of its refrigeration cycle. Lower freezer door has to be pulled straight or it binds. Interior drawers are cheap.
From kitchenaid.com
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator. We actually have a hand... Read More
Beautiful kitchen art
[This review was collected as part of a promotion.] Fabulous refrigerator, plenty of space and well organized compartments. It’s a great height to really see and enjoy your refrigerator. I love the internal water and ice maker. Much less messy!!
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Avg fridge
Would Not Recommend(This review was collected as part of a promotion.) I found that I needed to set the fridge temp at 43f otherwis vegetables were freezing. I also had a repair person in to review knocking sound. Could not decifer where it was coming from. Its a slight noise that bhappens a few times a day.
From kitchenaid.com
Disappointing
Would Not Recommend[This review was collected as part of a promotion.] This refrigerator freezes food & water if on the top shelf of the refrigerator! I turned the temp down to 35 degrees and it is still happening.I just had it installed a month ago brand new! I’m having it looked at by the company who installed it. This is very inconvenient to have a brand new product serviced so soon! Can you explain why this would happen?
From kitchenaid.com
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator. We actually have a hand... Read More
Nice refrigerator with handsome handles.
Would Recommend[This review was collected as part of a promotion.] All functions are working as expected. The handles are sleeky design that showed a distinguish handsome feature. On the ice maker, I was thinking that I can pull up the leer to stop icemaking, but I cannot pull the level up. Is there a method to stop ice making other than turn off the switch?
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Modern and simple.
[This review was collected as part of a promotion.] Doors close well. Easy to clean. We enjoy the sleek hidden water dispenser in the unit.
From kitchenaid.com
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator. We actually have a hand... Read More