Ratings & Reviews for KitchenAid Counter-Depth 20.0-cu ft 36-in Wide French Door Refrigerator with Ice Maker ( Black Stainless Steel with PRINTSHIELD Finish ) ENERGY STAR Certified

It’s ok

[This review was collected as part of a promotion.] Bought on sale, last year‘s model. Replaced 24-year-old still working Amama. Watch the front doors. You have to open both just to use one of the two bottom drawers.

[This review was collected as part of a promotion.]

Love my Kitchenaid appliances.

(This review was collected as part of a promotion.) This is a great refridgerator, solid constuction, and the drawer ice maker is fantastic. we've become kitchenaid customers for all our major kitchen appliances. The handle styling in particular is very high end and functional. It ended up inspiring our cabinet pulls.

Difficult features

(This review was collected as part of a promotion.) This new fridge was in our show home when we bought it. The shelves have a space at the back and things fall back if you are not careful. The interior water dispenser is awkward to use where it’s located. The seal on the fridge sweats alot not sure how great the seal is. Otherwise the space in the fridge and lower drawer is good.

Efficient and easy to understand.

[This review was collected as part of a promotion.] Works as advertised, easy to comprehend and operate.

An older version

[This review was collected as part of a promotion.] My husband and I bought a new home and moved to Texas this refrigerator came with the house. It wasn’t taken care of so with our homeowners warranty we replaced the filter which the housing for the filter broke. Our original refrigerator in Colorado was identical to this one but 3 years newer than this one.If I have to replace this one I would cause I like the style of refrigerator.

[This review was collected as part of a promotion.] We bought this fridge and we had problems a few months later with the cooling . It is beautiful though.

(This review was collected as part of a promotion.) This refrigerator was in a condo that I purchased. I did not choose the appliance. The ice cube maker in the freezer makes FAR TOO MUCH ice! The produce drawers are small and I always have produce on a shelf. The light in the freezer is intermittent; sometimes it comes on and sometimes not when the freezer door is opened. There is condensation on the freezer door gasket and a new door has been ordered.

Great ice maker!

[This review was collected as part of a promotion.] Love the larger capacity ice bin, and the French doors open with ease.

Cheap model

[This review was collected as part of a promotion.] This is the lowest end of the current KitchenAid inside the door water model. This is what GHO supplied us and we’re stuck with it. I have friends who own Kitchen Aid and have nothing but problems and I assume that we’re gonna be having the same problem. Is unacceptable to be given this type of material with no resolution to putting things in the refrigerator.

Not designed smartly…

I bought this 3 years go. The water dispenser is inside the unit. You need two hands to operate it and it drips a few drops after each use. Also, the compressor noise is too loud and annoying.

Great fridge!

[This review was collected as part of a promotion.] So far so good! We’ve had our new refrigerator for a couple of weeks and have had zero issues. The only thing I would probably change in my next one would be the water in the door vs. inside the fridge. However, I love how much ice we get.

defective design and materials

[This review was collected as part of a promotion.] second one, same problem, split seal between doors

Decent fridge.

(This review was collected as part of a promotion.) Seems to work quite well, but the fridge is overly cold on the top shelf (even after several setting adjustments) and the main crisper drawer squeaks, as does the freezer pull out. The water dispenser always drips two or three times after filling glass.

Dissatisfied

[This review was collected as part of a promotion.] I purchased this refrigerator 8 months ago and it is freezing the food in the refrigerator. Contacted the manufacturer (as it’s still covered by Kitchenaid) over a eeek ago and no one has come out to repair the problem. So, in addition to it being a faulty appliance, their customer service and response time is bad. Meanwhile the food in my refrigerator is freezing and has to be thrown out and no reimbursement provided.

Noisy

[This review was collected as part of a promotion.] Bought a month ago in an emergency but it makes way more noise than anticipated and will have to look for a different refrigerator. Too bad wanted to buy American made.

Good buy, but make sure to check out the freezer

[This review was collected as part of a promotion.] Does the job, but the freezer size is somewhat limited. Have to be careful with how much frozen food we buy, since the freezer can't accommodate as much as I'd like it to.

Good Not Great

[This review was collected as part of a promotion.] Works well. Freezer and frig temperatures are cold. Ice maker makes plenty of ice. Storage is adequate. Butter dish does not fit in the top slot on the door as illustrated. Called for information but KitchenAid was unable to explain or fix. Wound up putting the butter dish lower on the door and lived with it.

So, so

[This review was collected as part of a promotion.] The water dispenser has a drip, otherwise we like it

(This review was collected as part of a promotion.) Been installed for a month and like the storage components and capacity