
Ratings & Reviews for KitchenAid 27 inch Self-cleaning Microwave Wall Oven Combo ( Black Stainless with PRINTSHIELD )
Ratings may include incentivized customer reviews.
What Customers Are Saying
This appliance has a wide range of impressive features, including convection cooking capabilities in both the oven and microwave. Customers report the oven cooks food evenly and efficiently, with the convection mode being a standout feature. The microwave is also praised for its versatility, with options like steaming and crisping. While some minor complaints include the microwave fan staying on after use and the control panel being complex to navigate initially, customers are generally very satisfied with the performance and quality of this high-quality, feature-rich product.
Customer review summary generated by AI, including incentivized reviews.Multiple issues
Would Not Recommend[This review was collected as part of a promotion.] Have had to replace multiple boards and wires in the first few years of ownership. Very poor quality for the brand and price
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[This review was collected as part of a promotion.]
From kitchenaid.com
Lemon
Would Not RecommendWe have had a KOCE507ESS20 unit less that two years and have had nothing but problems with it. Cooling fan error before the one year warranty was up and they wouldn't pay for it. Relay board error. Microwave keeps running after stopped. Door on microwave has to be shut hard sometimes or else it thinks it is still open.
From kitchenaid.com
Thank you for sharing your experience with us. We regret to hear that your Wall Oven is not living up to your standards. If you have any questions or ... Read More
Disappointing purchase
I bought this a month ago and am very disappointed. Oven takes forever to heat up. There were very limited if any directions for the convection feature. Used the convection oven and it started bellowing smoke no idea why because we used it twice already. Dimmest light in MW can’t see how the food looks. Button controls seem antiquated and not user friendly.
From kitchenaid.com
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Wall Oven. We actually have a handy O... Read More
Too bad you can't "test drive" kitchen appliances
[This review was collected as part of a promotion.] We installed this oven about 3 months ago and are not that impressed. Microwave fan continues to run even though the oven has stopped heating, making it hard to know when it's finished. Operating both ovens simultaneously is confusing. Takes just as long to preheat as the 40 year old Thermador it replaced. Have been looking for another "easy pull out" rack, but not able to find one for sale on your web site. Opened the oven door last night and...
From kitchenaid.com
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Wall Oven and would like the opportun... Read More
Needs written instructions on use.
[This review was collected as part of a promotion.] I've only had this oven for a few weeks and so far pretty good. The popcorn feature in the microwave won't even fully pop a small personal-sized bag of popcorn. The microwave lacks power. I might have given the oven a 5 star review but the oven came with ZERO instructions. The oven came with several cooking "items" that I have absolutely no idea of what they are for. One looks like a mesh metal basket. Is that for the oven or the microwave...
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[This review was collected as part of a promotion.] no owners manual complicated to use it does look nice
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Features
[This review was collected as part of a promotion.] The ability to set the timer seems to be intermittent sometimes, when the microwave and oven are on simultaneously, NOT able to set timer. The Jenn Cooktop runs hotter than it should. So I cook most things on low or it burns.
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[This review was collected as part of a promotion.] I like the oven but but I haven’t figured out many of the features. I would suggest that KitchenAid needs to supply much better instructions.
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Well built, easy to use and it has great features.
Would Recommend[This review was collected as part of a promotion.] This 27 in. unit replaced a double oven that was over 20 years old. It fit nicely into the old space with a bit of extra room at the top. I decided to install it this way so that the microwave was at eye level and this oven matched the position of the old lower oven. I built an extra shelf in the space above the MW so that I could store extra pans and racks there. All features of this product work well. It's also nice to be able to calibrate th...
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Marginal at best
[This review was collected as part of a promotion.] Does not heat as well as other units we have owned. Sound at finish is barely audible and dont see any adjustment. Would not buy this unit again.
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Love all that it does!
[This review was collected as part of a promotion.] Love all that this oev does and offers will enjoy!
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Not what I expected
[This review was collected as part of a promotion.] Takes four minutes to pop 100 calorie popcorn. If I leave longer, say five minutes, it does not burn and leaves a lot of kernels We are in our 80's and my wife struggles with the controls Often having to open and close the door to start the oven.
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Not what I expected
Would Not Recommend[This review was collected as part of a promotion.] The microwave cannot pop one of her calorie popcorn I leave the popcorn in for four or five minutes. It doesn’t not burn. It simply does not pop everything. It leaves a lot more than expected Number kernels. Interestingly, it does not burn the popcorn, even when the popcorn is left towards the five minute mark in the microwave cooking
From kitchenaid.com
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Wall Oven and would like the opportun... Read More
KitchenAid - Only choice for us
Would Recommend[This review was collected as part of a promotion.] When searching for a replacement microwave and oven KitchenAid was the only brand we looked at. We liked the dependable and great look.
From kitchenaid.com
Minor issues, overall love it!
[This review was collected as part of a promotion.] My wall oven did not come with a manual and I struggled to find it online. I cannot get the meat probe to work properly. The bell that chimes when the timer goes off is so soft I cannot hear it. Having said that, I LOVE my new oven. It heats well, I like all of the features, the size of the interior is perfect. It makes me want to bake everyday!
From kitchenaid.com
Good appliance, but a big issue is present for us
[This review was collected as part of a promotion.] We like the unit, but big down side is that the controls are not lit, so you have to have all your kitchen lights on to see what you are doing. Can't believe they didn't add this feature on. Only the center panel is lit, but you can't see what you are doing in the early morning hours and evening when the lights are low.
From kitchenaid.com
Combination Wall Oven/Microwaive Performance Poor
[This review was collected as part of a promotion.] We are pleased with the look and performance of the lower oven. However we are frustrated with top microwaive performance. It just seems like the microwaive doesn't heat or cook things well. For instance when you pop a bag of popcorn it won't fully pop on popcorn setting. If we do a 1/4 cup in a popcorn microwaiveible container its lucky if a 3rd pops. We were told that its 900 watts vs our former counter top 1,000 watts was the issue but ...
From kitchenaid.com
Thank you for sharing your experience with us, Rick81. We apologize for the concerns that you are experiencing with your Wall Oven and would like the ... Read More
1 Month So Far - OK
[This review was collected as part of a promotion.] So far so good but it is only one month in. A bit early for a review in my opinion.
From kitchenaid.com
[This review was collected as part of a promotion.]
From kitchenaid.com
Thank you for sharing your experience with us. We regret to hear that your Wall Oven is not living up to your standards. If you have any questions or ... Read More