Ratings may include incentivized customer reviews.
What Customers Are Saying
The robot mop effectively cleans hardwood and tile floors, especially in high-traffic areas. Users appreciate the convenient scheduling and quiet operation. However, it often leaves visible streaks and tire marks, struggles with small thresholds and floor transitions, has a small water tank requiring frequent refilling, and inconsistent mapping and navigation leading to getting stuck or missing areas. While a helpful tool, the product has significant limitations that many users feel need improvement before it can fully satisfy customer needs.
Customer review summary generated by AI, including incentivized reviews.Great product
Would RecommendMy entire downstairs has wood floors. This iRobot washes great, takes 3 hrs - floors shine. Easy to fill with wood cleaner. Frees me up to do other cleaning tasks.
From store.irobot.com
Robot keeps trying to mop my rugs, unusable
Would Not RecommendNo matter what I do I find the robot on my rugs trying to mop and leaving wet areas on my rugs. I am not pleased and cannot use it
From store.irobot.com
Hi iRobot Customer, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd... Read More
Getting Older
Great, accept little forgetful and has a difficult time leaving the stand.
From store.irobot.com
Hi iRobot Customer, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd... Read More
I love the Braava jet, but they only last a few years.
Would RecommendI currently have 4 vacuums and this is my second M6. I love the product, but unfortunately they only last a few years (the metal connections on my last one rusted out and it was no longer under warranty). It stinks you need to buy a new one every few years, but it works so well and i like it so much I'll continue to buy new ones / replace every few years as needed.
From store.irobot.com
Hi Gregg, thank you for letting us know about your situation. This is definitely not the experience we want for our iRobot family, and we'd be happy ... Read More
Mopper
Would RecommendThe mopper works well, but the sound stopped working. I have a hard time finding the mopper when it gets stuck. This is why I rated a 4 star
From store.irobot.com
Hi iRobot Customer, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd... Read More
Poor Braava meanders.
It takes Braava a long time to finish the job. There is a lot of meandering going on. I usually have to end the job and send it home. It seems to get hung up on rugs rather than avoiding them. It does a nice job of mopping but I wish I didn't have to inject myself into the job helping it every time I use it.
From store.irobot.com
Hi iRobot Customer, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd... Read More
I love this mop
Would RecommendI dont know how I lived without it! I have arthritis in my hands, so even pushing a Swiffer around hurts. My Braava M6 mop has saved me countless painful hours. It does get a little confused about its map sometimes. It works best if I confine its job to one room. That takes a little bit more of my attention, but I'm never giving it up nonetheless.
From store.irobot.com
Hi Skypad, we are happy you love our products! Please know that we are driven to continually improve our products to help you do more, every day.
Reward yourself with some downtime
Would RecommendSet up is quite easy. The first run is a little longer but only because it is mapping your floors, but don't worry it's quicker after that. Mapping is quite genius because it allows you to select what rooms you want to clean. Even better, you can set a schedule and mop a room or multiple rooms however many times a week you want. It uses Bona cleaner, which is rated number one according to my research. Trust me, it works. When it's done mopping, you simply have to refill the water reservoir and c...
From store.irobot.com
Hi Malum, thank you for letting us know about your experience. We're happy to hear your excitement for our products!
No I would not . I had issues with this not working
Would Not RecommendVery disappointed that this has had an error of left wheel but there is nothing blocking it on the wheel . I clear the code and it comes right back . I tried to find parts to replace the wheels but no luck on that either
From store.irobot.com
Hi Bubba, we're sorry to hear that your Robot is experiencing such a complex issue, and we'd love the opportunity to help out and resolve it. We have ... Read More
Replacement is working great
Would RecommendWe had to replace our original one due to some networking issues. Were sent a replacement and it setup perfectly and has been working even better than the original. Does the job.
From store.irobot.com
Hi MM, thank you for letting us know about your experience. We're happy to hear your excitement for our products!
Good machine but...
Would Not RecommendPros: scheduling cleaning, mapping of areas, easy to clean, and can also program to start after vacuum. Cons: sensors seem to have issues after a couple years including the following. Tank is full but wants me to fill tank. Could not start job because it detects an object.
From store.irobot.com
Hi iRobot Customer, we're sorry to hear that your Robot is experiencing such a complex issue, and we'd love the opportunity to help out and resolve it... Read More
Stuck in fill the tank press clean mode
Would Not RecommendIt used to work great now nothing changes the red ring and fill the tank - the tank is full
From store.irobot.com
Hi Sam, we're sorry to hear that your Robot is experiencing such a complex issue, and we'd love the opportunity to help out and resolve it. We have ju... Read More
I love 75% of my Roomba floor cleaner
I love the way it negotiates from room to room. Some areas are perfectly clean. Other areas on tile have dirty streaks along the grout. We're trying changing the cleaning pads more often. Too bad it doesn't have a brush attachment for a little deeper clean.
From store.irobot.com
Hi Sudsy Susie, thank you for letting us know about your experience. Please know that we are driven to continually improve our products to help you do... Read More
Avoid. Mediocre when it works.
Would Not RecommendAvoid this mop. When it does work, it does an OK job, but it is very unreliable on hard floors. Within a few months of purchasing, the wheels begin to show cracks, and it will not leave the base on on its own. Not worth it. I have a self emptying J7 as well that does a decent job.
From store.irobot.com
Hi Rvbrown, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love th... Read More
WHEN it works, it works good
Would Not RecommendWhen it works, it works good. I have a love hate relationship with it. When I get it to work, it's wonderful. It normally takes me at least 20-30 minutes to get it to work with multiple reboots and a manual start. I cannot get it to start with the app...
From store.irobot.com
Hi iRobot Customer, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd... Read More
Disappointing results
Would Not RecommendThe cleaning is subpar. The machine either doesn't use adequate solution, or it leaves streaks of solution on the floor. It gets stuck on very low metal threshold strips, and is constantly needing rescuing.
From store.irobot.com
Hi Katyhorn, we apologize for the inconvenience that was caused, and we would be happy to assist you with resolving the issue. We have just e-mailed y... Read More
Changing Pad each cleaning, Leaves lines everywhere.
Would Not RecommendI follow proper instructions to change pads after each mom cycle. But the unit still leaves lines on the floor. You can use the low setting on the cleaning solution, and it will still leave a line. I would not recommend it to anyone who has an OCD family member.
From store.irobot.com
Hi JD, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opp... Read More
Too bad it breaks easily
Would Not RecommendAfter a year or two of ownership it just falls apart. The tech is great and it really makes life easier... when it works. The problem is that after a year or two of ownership, everything starts going. First, it was the battery I already replaced that twice. And now it won't charge even though I already replaced base. I think I need to try for cheaper alternatives.
From store.irobot.com
Hi Anna, we apologize for the inconvenience that was caused, and we would be happy to assist you with resolving the issue. We have just e-mailed you, ... Read More
Not impressed
Would Not RecommendI want to use the mop but I think it is malfunctioning. A lot of water/ cleaning water comes out at one time. I think maybe the plastic insert tank has a leak. It never manages to get more than one room "mopped" before tank is empty and floors are soaked. I wouldn't waste my money again. You can see the amount of water left in the video... I'd would rather just mop than deal with this mess every time.
From store.irobot.com
Hi Nikki, thank you for letting us know about your situation. This is definitely not the experience we want for our iRobot family, and we'd be happy ... Read More

Hi Squeekie, we are happy you love our products! Please know that we are driven to continually improve our products to help you do more, every day.