Ratings may include incentivized customer reviews.
What Customers Are Saying
The robot mop effectively cleans hardwood and tile floors, especially in high-traffic areas. Users appreciate the convenient scheduling and quiet operation. However, it often leaves visible streaks and tire marks, struggles with small thresholds and floor transitions, has a small water tank requiring frequent refilling, and inconsistent mapping and navigation leading to getting stuck or missing areas. While a helpful tool, the product has significant limitations that many users feel need improvement before it can fully satisfy customer needs.
Customer review summary generated by AI, including incentivized reviews.I would highly recommend.
Would RecommendLove my mop jet use it regularly. I am having issues with it now not reading water level in tank. Having to reboot each time. Any suggestions.
From store.irobot.com
Easy
Would RecommendI use it once a week to sweep then mop. I use bins in it. I trek snow so it mops it up. I have another one in my kitchen. I use them both at the same time while I drink a cocktail. It is so easy. I also run my two Roomba vacuums in the rest of my house. Sometimes I'm doing all three floors at once, I love it.
From store.irobot.com
Hi iRobot Customer, thank you for letting us know about your experience. We're happy to hear your excitement for our products!
I would never recommend this product.
Would Not RecommendHad issues from the start, would not sync maps with the J9 and rarely docked. Got stuck 90% of the time.
From store.irobot.com
Hi Snowbell, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love t...
Smart and Sophisticated
Would RecommendThe closest thing to a spotless shine without be having to do it
From store.irobot.com
Hi Joe, we are happy you love our products! Please know that we are driven to continually improve our products to help you do more, every day.
Battery does not last and is expensive to replace
Would Not RecommendIt cleans well when it works. I have had it for a bit over a year and have had to replace the battery 4 times. My house is only 1560 SF so it is not a lot of space. I am very disappointed in this mop.
From store.irobot.com
Hi Gabe, we apologize for the inconvenience that was caused, and we would be happy to assist you with resolving the issue. We have just e-mailed you, ...
Disappointed
Would Not RecommendiRobot doesn't clean the floors in a straight line but often goes at an angle. Therefore it leaves streaks on my wood floors.
From store.irobot.com
Hi Joe, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the op...
Household wonder!
Would RecommendI can't believe how great this works! It's quiet and I love that it stops and backs up when it comes to two downstairs steps off our kitchen. Easy to use, too. My only complaint is that I can see wheel marks in a couple of places when all is dry. Only I would ever see it! It saves this 74 year old back and that's worth every penny!
From store.irobot.com
Hi Caml, we are happy you love our products! Please know that we are driven to continually improve our products to help you do more, every day.
Water Error is Known But Not Fixed
Would Not RecommendThe mop worked 3 times but failed after experiencing a well known design flaw involving the water tank sensor. For whatever reason, the water tank sensor and water tank stop communicating and causes the "mop" to stop working. The Internet reveals the flaw is well known but there is no fix for it.
From store.irobot.com
Hi Dolamyt, we apologize for the inconvenience that was caused, and we would be happy to assist you with resolving the issue. We have just e-mailed yo...
I would buy this product again
Would RecommendI love the dry swift part of the iRobot it does afabulous job The mopping part leaves a little bit of streaks, but the dry swift part is amazing I run it every other day works wonderful keeps my allergies at bay
From store.irobot.com
Hi Crafty, we are happy you love our products! Please know that we are driven to continually improve our products to help you do more, every day.
I can't really recommend it
Would Not RecommendIt does a good job mopping once it gets going, but every time I use it, it takes multiple tries to convince it that the tank is full. The charging cable often comes loose. Also, don't expect the robot mop to be able to travel over carpet.
From store.irobot.com
Hi Lisa, we apologize for the inconvenience that was caused, and we would be happy to assist you with resolving the issue. We have just e-mailed you, ...
Older Model
Would RecommendAlthough I love not having to hand mop my entire home floor (wood laminate); mine continues to indicate it needs to be rebooted. Don't quite understand why since nothing in my home has changed since I initially installed the Brava mop. I hope this isn't an indicator of things to come.
From store.irobot.com
Hi V, we apologize for the inconvenience that was caused, and we would be happy to assist you with resolving the issue. We have just e-mailed you, so ...
Doesn't charge within a month after I purchased
Would Not RecommendLoved it when it was working but it doesn't charge anymore and doesn't work ... speaking to the store but it's taking time to exchange ( or fix) and our douse floor needs mopping ....
From store.irobot.com
Hi M, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the oppo...
Never!!
Would Not RecommendConstantly getting stuck, left streak on the floor, wouldn't link the map to my roomba j7+, and had hard times getting over thresholds
From store.irobot.com
Hi Jazz, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the o...
Not sure I would buy this product again
Would Not RecommendConvenient for light dirt pick up. Also does not go over thresholds well.
From store.irobot.com
Hi JZ, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opp...
I highly recommend the Robot for hard floors.
Would RecommendI have a big kitchen, laundry room, and half bath which is one big open area and the Robot does a great job. The Robot picks up my son's dog hairs whenever they visit. I can no longer get down on my knees, so this is great. I called for support and was very impressed with the ease and kindness extended. They are very patient and solved the issue. I have hard wood floors and wish the Robot could go in the direction of the wood. Thank You for doing my cleaning! Love it.
From store.irobot.com
Hi Carol, we are happy you love our products! Please know that we are driven to continually improve our products to help you do more, every day.
The sad decline of iRobot
Would Not RecommendHaving benefited from the opinions of other reviewers along the way, as an iRobot customer of over 15 years I felt obligated to share my more recent experiences with this company. To complement an existing Roomba we decided to purchase a mopping robot, a Braava jet m6, for the specific purpose of the "Mop after" feature iRobot advertises. Upon that command, although the mop is supposed to be able to follow after the vacuum without a separate programming run, in our case it would not work. Despit...
I love my new Mop Bot!
Would RecommendThis mop saves me so much work and time. I have the vacuum and I recently added the Braava Jet m6 and both have been life changing for me. No more spending my weekends cleaning the floors. I have no carpet so my entire house has to be mopped in addition to the vacuuming. Pros: Very quiet, very thorough, and can get into most areas because it's smaller than the Roomba and square so it can also get in the corners. It has never gotten stuck anywhere in my house so far. Cons: It's very slow and I th...
From store.irobot.com
Hi Christy, we are happy you love our products! Please know that we are driven to continually improve our products to help you do more, every day.
I would not buy this product again
Would Not RecommendAlready had a replacement since the original didn't work. Replacement without battery, did not work. Support send a battery. Still didn't work. Getting ready for another session with support
From store.irobot.com
Hi iRobot Customer, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd...

Hi Sherry, we are happy you love our products! Please know that we are driven to continually improve our products to help you do more, every day. We h...