Ratings & Reviews for iRobot Roomba i7+ 7550 Auto Charging Self Emptying Pet Robotic Vacuum Cleaner

barely cleans stops all the tine

High hopes for this thing but it rarely does all the rooms- always stops- clogs with dog fur etc

Garbage Product

This product is expensive and we have had problems from day one. It will not start on the carpet, it stops every 10 mins and says to check filter, and will not empty to the bin. It is a garbage product.

Would like to throw it away

Stops for no reason. Get's lost. Chimes at odd times for who know what reason. Very irritating and if I could figure out how to get a refund I would. Robot customer service if you read this please contact me so I can get a refund

Makes our life easier and our home cleaner

We have 4 dogs so we have a ton of pet hair. This vacuum has made a huge difference in the amount of hair around the house, and helps out a ton with the little leaves, pollen, berries etc. that are constantly falling off our Dutch Elms. Do some of the parts wear out? Yes, it's working hard and it's a plastic machine but CS has been helpful resolving certain issues and sending out replacement parts when needed. I see a lot of complaints about ERROR 26 and we had the same issue, but new parts were...

Constantly Manually Emptying the Bin

So done with this product. "Empty the bin. Empty the bin." I changed brushes and filters. Constantly cleaning the sensors. Reboot. "Empty the bin." Do it all again. Reboot. Bought a new bin, thinking that might fix it. Nope. "Empty the bin." I can't remember the last time this unit completed a cleaning program. I left a review and received an email from iRobot, but the ticket was closed before I could respond. I must have been too busy emptying the bin. I asked to reopen the ticket. No response....

Aweful unit for carpet!!! 2 units failed in 2 weeks!!!

We purchased for our upstairs with has builder grade carpet. First unit developed an aweful squealing sound after 2 weeks and 4 runs. Support diagnosed as motor failing. Sent full brand new unit. 2 weeks and 4 runs later, replacement units makes same noise. Squeals so loud you can hear in entire home. Noise stops when on hardwood. One support agent said unit is not designed for carpet. Another said it is designed for carpet. Dont know who to believe. After second failure, they sent a "service un...

Maintenance Nightmare

Really disappointed in the vacuum. Had it a year and a half. Did the maintenance when it said. Motor lasted 18 months before having to replace the cleaning head module. Even with weekly cleaning the charging ports rarely work. So we always have to reposition it in the charger to get it to work. Robot vacuum is nice but not worth the cost if you are constantly replacing parts.

Yes I would buy this again based on the performance

I have had this product for 3 months, I had new carpets installed in my living room new furniture as well. I have open plan, with carpet in the living room and tile floors in the dining and kitchen area. An old Australian shepherd who sheds big time and Rosie Robot seems to do an excellent job thus far. Holding thumbs going forward!!!

Taking it back cuz it's junk and CS is nonexistant

This is junk!!! I bought it in June, CS already sent a new brush motor for it to be replaced but it didn't fix the problem, I have sent a half dozen other complaints about new problems, and they won't respond back. There's a suction error, there's brush errors, it won't clean, only works when it feels like it apparently, because it's on a daily clean schedule but it doesn't clean regularly. and when it does clean, it's stuck, on an empty floor, with some kind of brush error, within the first min...

Worst SW Design Even and No User Manuals

It is amazing how grossly incompetent the SW design is. Try and map a room. You spend half a day scanning thru your iPhone. Apparently the company does no believe in user manuals, you know, those things that tell you how to operate. Frustration is an understatement, arrogance seems to be the byword. I would strongly advise against buying any of these products due to the gross inconsideration towards the customer.

Meh for hard floors, awful for area rugs

I have had the Roomba i7+ for about 2 years now. I desperately wanted to love this - to the point of disillusion. But, overall, I am disappointed and feel like I wasted $700. It will pick up dog hair and most debris off of our faux-wood laminate floors. If your house is primarily laminate, this will probably be an acceptable option. On tile (ours is pretty slick porcelain), it leaves quite a bit of debris behind, but sufficiently gets up the dog hair. On area rugs, it only picks up about a third...

Works but it's trash

The robot works yes, it cleans, but i constantly need to be cleaning sensors, switching bags and im pretty sure where they make their money is where they give you notifications about how the bin is full when its not no where near full, so it makes you buy more bags. But whatever it cleans.

Pets and carpet? Do not buy!

Purchased about a year ago to upgrade (I thought) from my 500 series Roomba. I loved my Roomba but got duped by the promise of app control, mapping cleaning areas, better multiple surface cleaning, automatic bin emptying, etc. Here's where tech overshadows the basic purpose. This model's only use is for bare floors. The improved flexible cleaning rollers, rate a poor 1 star on carpets and is a poor excuse for even a carpet sweeper. So far, there is no substitute for a bristle brush for pet hair....

Complete waste of money, erratic behavior continually.

The device gets lost in the middle of the floor. Its gets stuck under chairs and couches that it was successful at cleaning before. It can't find its way back to the base half the time. It can't consistently align itself in the docking station to successfully charge. It's simpler and less work to use a normal vacuum. Especially when you consider the amount of cleaning and intervention that this thing requires. Roomba needs assistance, again.

Great product.

Excellent purchase. Should have picked one up sooner. Covers hardwood, carpets and rugs with ease. Great model for pet hair as well.

Shotty cleaning head module

First.. company has been amazing, that's where they get 2 stars.. the machine itself.. was great for first 8 months.. then "error 26" started.. did all the steps, no help. Order new cleaning head module, was great for a few weeks.. then error 26.. call technical assistance, they send new vacuum.. yay.. fast forward 1 month.. error 26 STARTS AGAIN.. do all the steps.. no help.. call technical assistance.. they are sending new control head module.. great.. but this is getting SUPER ANNOYING.. woul...

Will buy one for other levels.

After downloading app, setting schedule, it has been hands free. First time took a little more than 2 hours, had to stop and charge once and missed some areas. After learning rooms (about 10 vacuums) takes a hour, 1 charge and continues to cover more area. Pretty much gets everything. I was very surprised.

Prepare to purchase replacement parts at 6 months.

Purchased our i8 at the end of December 2021, and now at the end of May 2022, we must purchase a new cleaning head module due to an "Error 26" that can not be fixed. Buyer beware, read the reviews before you buy this model.