Ratings may include incentivized customer reviews.
What Customers Are Saying
The robot mop effectively cleans various hard floor surfaces, including hardwood, tile, and laminate. Many customers appreciate its convenience and quiet operation. However, some users have experienced issues with the battery, water reservoir, and wear of the wheels or treads. The mop may not perform as well on certain floor types. Overall, the product works well for many customers, but there are also a substantial number of users who have had disappointing experiences with its durability and performance.
Customer review summary generated by AI, including incentivized reviews.Dud
Would Not RecommendI did not use it often, it did okay when used no real navigation. The battery was a joke.
From store.irobot.com
iRobot Braava 380t Robot Mop left me dissapointed.
My daughter bought this same iRobot mop, she has four children and two dogs. She loves hers. I then invested in one and have wanted to love it but I have had nothing but problems with it staying charged. While it is either on the turbo charger or plugged directly into a wall outlet, the music plays all hours of the day letting me know it isn't charging or keeping a charge. I can only use it for about 10 minutes and then it is dead. Customer service sent me a different charger and it does the sam...
From store.irobot.com
Hello Denise! Thank you for your review! We understand your expectations for the Braava 380t and we assure you that you will be taken care of! You are...
I have one and have purchased as gifts
Would RecommendOk...so here's the down and dirty on this little robot. Could I do a better job on my hands and knees..probably...am I going to do that...no..so in my book, it's a big fat SCORE!! We have hard wood floors. If I notice something that has been dropped and smudged on my floor..I spritz it with a spray bottle before turning the robot on. After the machine has finished cleaning..I back up and look at the area cleaned..if I notice a missed spot..I take the damp cloth off of the bottom of the robot and...
From store.irobot.com
Do not buy. -zero stars. Has never worked.
Would Not RecommendTurns off every 3 minutes, does not charge properly and does not clean the floors. A total waste of money. Should be taken off the market and money returned to every customer.
From store.irobot.com
Hi there! Thanks for bringing this to our attention. We are confident that our expert support team can help ensure your robot helper is working at top...
Great product
Would RecommendGreat hassle and hands free product. Can clean other areas of the house while brava is running which is great. ABSOLUTELY love that you can use swifter pads on the multi use base. Run time is short and I wish there was some sort of wifi capabilities like my iRobot vacuum
From store.irobot.com
Decent. But does NOT connect to the app
Would RecommendDoes not connect to app
From store.irobot.com
Hi there! Thank you for taking the time to reach out to us. We are sorry to hear that your Braava is experiencing difficulties with connecting. This i...
Better than a swifter or regular mop
Would RecommendAmazing better than swifter or a regular mop. Very good on tile and hard floors. It is silent no noise whatsoever. Good navigation and edge cleaning. My parents got a Roomba and a Brava in a bundle as we did as a result.
From store.irobot.com
Thinking about buying one of these
I have six small dogs. Sometimes they have accidents. Which of these robots is best for using with pets, laminate and tile floors??? I'd be THRILLED (thrilled, I tell you!) if I could come home to a clean house every day.
From store.irobot.com
Bought twice, broke twice
Would Not RecommendWe enjoyed this for 6 months, then it stopped working. We replaced it, same issue in roughly same time frame.
From store.irobot.com
Hello there! Thank you for your feedback! We hope that you haven't given up on the Braava 380 just yet! We offer lifelong support as well as one year...
Definitely Do Not Buy.
Would Not RecommendMost frustrating purchase of my life. Hours and hours wasted trying to get it to work to no avail. Turns off after 5 seconds repeatedly. Tried everything in multiple trouble shooting videos. This thing Sucks!
From store.irobot.com
Hello there! Thank you for taking the to time to reach out to us. We hope that you haven't given up on the Braava 380 just yet! We believe with additi...
Consistently stops working after 5 minutes
Would Not RecommendMy robot works well for the first year. After that, the battery dies, and can only run for 10-15 minutes. So I bought a new battery and it works again. Then after a few months, it consistently plays error sound after 5 minutes, and stops cleaning. After checking the troubleshoot website, everything looks good, and called the service guy, they just ask me to buy a new one. Very disappointed and won't recommend it to anyone.
From store.irobot.com
Hello Jack! Thanks for taking the time to let us know about your experience. This is the typical performance of the Braava 380T. We hope that you h...
Save your money
Would Not RecommendAfter having the Braava 240 for sometime - I bought this for larger cleaning areas. I was so disappointed to find it leaves dirty streaks behind it. Nothin you can do about that.
From store.irobot.com
Hi there! We are here to help! There is certainly additional support we can provide for any kind of streaking behavior. We encourage you to reach o...
Love this little guy..but
Would RecommendI love this and use it daily
From store.irobot.com
Awful- tire treads fall off from mopping
Would Not RecommendI do not recomment it. I had to change it 3 times and lastly the battery died.
From store.irobot.com
Hi Paola, Thank you for taking time to review your experience with the Braava 380t. We would like to learn more about your experience and explore opt...
Beware that tire treads fall off from mopping
Would Not RecommendThis is my 2nd Braava and each of them have been rendered useless, because each time a tire tread fell off during mopping. If a tire tread becomes too wet from a lengthy time mopping, then it will fall off. When I put it back on the wheel, the tread was too loose and had been stretched out. Otherwise, I liked the Braava and thought it performed well with sweeping and mopping, but I will not be buying a 3rd one.
From store.irobot.com
Reservoir Cleaning Pad is a joke
Would Not RecommendTank sucks they know it's a problem but don't care. I'm sure this review will be taken down
From store.irobot.com
so far so good
Would RecommendWhile this definitely won't be the only mop we use, we've found it to be very helpful in maintaining clean floors. We have all tile in our house so this little guy can't cover the whole house in one cleaning cycle but I'm finding that if I use it in one or two areas each day, the floors stay really clean. When mopping, you definitely have to start with a wet mopping pad.
Verified PurchaserSweepstakes
Purchased two and the battery life is horrible.
Would RecommendIf you have extra money then give them a try, but do not expect much run time. I have ordered replacement lithium batteries to replace NiHi batteries. Will let you know how they work.
From store.irobot.com
Makes my life better!!
Would RecommendI have gone through so many times of severe pain and low motivation. I got the Braava shortly after I got the Roomba 980. I can't tell you what a blessing and whopping miracle the Braava has been to me. My husband feeds hummingbirds daily dripping sugary liquid on the hard floors 30-40 feet from kitchen to outside. Braava cleans up these sticky spots so well! The dusting feature is great, and I often dust first and mop second. I love clean floors, but with severe back pain and bad knees, I canno...
From store.irobot.com
I love my Braava 380t But!
Would RecommendI love mine! my only con is the rubber wheels wear out to quick. iRobot did replace my 1st one free of charge after having it for about 6 months. But now I find the new one, which i have had for about 8 months is doing the same now. Yes I do use it about everyday. But i do sweep before I use it but other than that i love it. I would definitely recommend it. I also have a rumba and i will say I love that as well.
From store.irobot.com

Hello there! Thank you for your feedback! We hope that you haven't given up on the Braava 380! Battery runtime is estimated to mop for up 2.5 hours wi...