Ratings may include incentivized customer reviews.
What Customers Are Saying
The vacuum has strong suction power and effectively picks up pet hair, dust, and debris, especially on hardwood floors and low-pile carpets. It offers smart mapping and scheduling features that allow users to customize cleaning routines. However, some users have reported issues with the bin filling up quickly, the vacuum getting stuck in certain areas, and inconsistent performance on thicker carpets. Overall, it is a capable robot vacuum that can help automate floor cleaning, but may require some maintenance and troubleshooting.
Customer review summary generated by AI, including incentivized reviews.First one stopped working.Got a replacement and doesn't work
Would Not Recommend1st one I bought worked great then all of a sudden wouldn't connect to the base to dump the Ben. I got a replacement one and with several attempts to get it to work it still work. I haven't ever gotten it to work so it just sits in my living room collecting dust while I vacuum around it.
From store.irobot.com
Hello! We noticed that you didn't have a pleasant first experience with your Roomba. It's our goal to see your amazing Roomba i7 sucking up dust, not ...
Pretty great ...it's worth it
Would RecommendI love it. The pros are it cleans great & picks up so much dirt & pet hair. Cleans my 1600 sq ft house on one charge & one bin. It's really easy to set up & start cleaning. It took about a day to map my house. The app is user friendly. I love that I can make a schedule of when I want it to clean. The bin and brushes are super easy to clean. It's a great investment for a busy family like us with 2 kids and a dog. It's been a huge help & relief! The only cons are that it's pretty noisy on hard flo...
From store.irobot.com
Disappointed
Would Not RecommendVery disappointed for a $600 product. I expected much better. It is absolutely not hassle free and in the time I spend constantly trying to trouble shoot it, I could have just vacuumed my house the old fashioned way. I will click specific rooms to be cleaned on the app and it cannot find the rooms. Just roams around and then goes back home. My map is correct. There are no barriers. There is no reason for it to go the opposite direction of the room I picked. It also inexplicably gets "lost" and j...
From store.irobot.com
Hello Meghan! Thank you for your review. We assure you that Roomba was not designed to perform this way! It is our goal to provide premium robot clean...
Hello Meghan! Thank you for your review. We assure you that Roomba was not designed to perform this way! It is our goal to provide premium robot clean...
Totally regret purchase
Would Not RecommendI've had this vacuum for 9 months, and it's been nonstop issues..missing whole rooms, breaking pieces, dust bin sensor not working so it leaves piles of dirt everywhere. Very frustrating and totally regret buying it.
From store.irobot.com
Hello! Thank you for your review! Thank you for reaching out to our team for assistance! We understand your expectations for your robot and its cleani...
Hello! Thank you for your review! Thank you for reaching out to our team for assistance! We understand your expectations for your robot and its cleani...
I LOVE this product!!
Would RecommendWe have a 2000 sq.ft. home, I set Mo to vacuum at times when we will be away from the house. I absolutely love coming home to clean floors. Before iRobot we constantly had pet fur tumbleweeds everywhere! I do have to break up Mo's cleaning schedule since I did not opt for the auto empty bin. This product has saved me hours of work every week.
From store.irobot.com
Very pleased with the results.
Would RecommendI am very impressed with how well it performs. I drug my feet buying one, and should have bought one sooner. I actually think my carpets look fresher and cleaner than with my dyson upright!
From store.irobot.com
Love this unit
Would RecommendI always wait to write a review on a product to really see how it is. So here I go. My son moved back home in January with his Labrador . UGH.. We have 1350 upstairs where we spend most of our time. I did not want to spend every night sweeping up the hair. The reason I picked this model was because I have many ledges, steps and cliffs for the vacuum to navigate through, so I could set zones and very important to me. I also have some medium pile carpet, tile and hardwood so it can not do it all o...
From store.irobot.com
Not off to a good start!!
Would Not RecommendWe have had the i7 vacuum for 3 days now and have attempted to clean our first floor 6 times. The vacuum has yet to complete an entire cycle through the first floor. It has gotten stuck each time at some point throughout the cleaning. We have had to put up barriers each time and then it gets stuck on an area it shouldn't be getting stuck (i.e., for the cost and technology in these vacuums, it should be able to back out of the smaller space it got into). We are going to give a few more tries with...
From store.irobot.com
Hello Blake! Thank you for your review. We see that Roomba didn't meet your initial expectations, and we would love to provide some insight. The intel...
Hello Blake! Thank you for your review. We see that Roomba didn't meet your initial expectations, and we would love to provide some insight. The intel...
Customer service is terrible. Supervisor Ron B. is no help.
Would Not RecommendCustomer service it terrible. After software updates this robot can go from bumping into walls in the wrong room to sitting in dock useless. Customer service wants to put burden on customer (take videos etc.) instead of fixing problem. Requested a supervisor and got Ron B. who has done nothing to help! Buy a robot from a young company that still cares!
From store.irobot.com
Hello! Thank you for sharing your experience. We understand your expectations for support and we assure you that you will be taken care of! You are a ...
Hello! Thank you for sharing your experience. We understand your expectations for support and we assure you that you will be taken care of! You are a ...
Greatest RoboVac Ever!
Would RecommendBob the Roomba it awesome! I just say "Go clean the kitchen" or "living room" to my Google Assistant and that room gets cleaned by Bob himself!
From store.irobot.com
Greatest RoboVac Ever!
Would RecommendBob the Roomba it awesome! I just say "Go clean the kitchen" or "living room" to my Google Assistant and that room gets cleaned by Bob himself!
From store.irobot.com
Absolutely fantastic cleaning vacuum, easy programming
Would RecommendVacuum works great, doesn't miss a spot, even cleans around dining table chair legs. Too bad I can't get it to bring me a beer.
From store.irobot.com
Doubtful at first, but glad I purchased the i7
Would RecommendI was skeptical about getting the E7 at first. I'm glad I did buy it. Helps keeping the house free of small dog's hair. We let it learn the floor plan as per instructions and it performs well, even on the areas under furniture. Added the vacuum adapter (tower) maybe noisy but strong, I believe it picks all the stuff from the bin. It has bunch of add ons, Google Assistant, MyQ that we have. App works great, easy to use an as long as you allowed the Roomba to learn your house floor plan it navigat...
From store.irobot.com
iRobot leaves black marks on your white baseboards
Would Not RecommendIf you have white baseboards then don't even test this product. If you're a fool like me and then try to complain to the company they won't do anything except tell you to clean the sensors and spray some canned air into the sensors. Duh! The machine still bumps up against your baseboards leave a black mark about one inch up from the floor! I warned you all!!
From store.irobot.com
Hello Miles! Thank you for your feedback. We absolutely understand your concern with Roomba's navigation, as it was not designed to navigate in this w...
Hello Miles! Thank you for your feedback. We absolutely understand your concern with Roomba's navigation, as it was not designed to navigate in this w...
Less than 2 years old and it's dying
Would Not RecommendI have run it twice a week for less than 2 years. All tile floors with 2 small area rugs. Probably about 2200 sq ft of vacuuming. At first it was great. A challenge to program and I never could get it to work with 2 separate IPhones, only liked one of them, but it worked flawlessly. Now 22 months into the product the App doesn't always work, won't clean what I ask it to clean, takes FOREVER to charge to finish the job, and the battery will charge, then indicate it's not charged. Don't know if th...
From store.irobot.com
Hello! Thank you for your review. It is our goal to provide the best assistance to you when your robot doesn't meet your cleaning needs. This applies ...
Hello! Thank you for your review. It is our goal to provide the best assistance to you when your robot doesn't meet your cleaning needs. This applies ...
Great Product
Would RecommendI run this once or twice a week as needed and it does a great job of keeping the place clean!
From store.irobot.com
Too Many Errors
So, this product cleans very effectively which is the reason for 3 stars, but I have had to call customer service four times since receiving this a month ago. I take good care of this robot, clean after each use etc, but it receives errors all the time. I've had errors for blocked paths when nothing is there, that the brushes were still clogged when they had been cleaned four times, it just seems to be very whiny. It's highly inconvenient to have to call support often to clear an error when this...
From store.irobot.com
Horrible Vac
Would Not RecommendCame from a Botvac and this is has been nothing but trouble. Will not clean without dying and never makes it back to base. Suction is horrible compared to Botvac. CS tell you to keep trying all these things and they never work. By that time any kind of warranty is up.
From store.irobot.com
We are sorry to hear that you're having the issues you've described. Please know that if troubleshooting fails to resolve the issues you're encounteri...
We are sorry to hear that you're having the issues you've described. Please know that if troubleshooting fails to resolve the issues you're encounteri...
Great tool to help with house cleaning
Would RecommendI use the mapping and scheduling features to clean areas on different days of the week. It's a great tool and easy to use technology.
From store.irobot.com
Excellent product except for price and dog hair removal
Would Not RecommendThe initial problem was mapping of the rooms. It took a while to realize that it had a mapping run available and it took a while to find the menu button that would start the menu run. After 3 or 4 normal runs it still said it was preparing the map. After a single mapping run the map became available. Mapping run access needs to be more obvious. Major problem in picking up clumps of dog hair, it just doesn't do it. It picks them up and spits them back out even after multiple attempts. This makes ...
From store.irobot.com

Hello! We noticed that you didn't have a pleasant first experience with your Roomba. It's our goal to see your amazing Roomba i7 sucking up dust, not ...