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24-in Top Control Built-in Dishwasher ( Stainless steel ) With Third Rack, 44-Decibel

Ratings & Reviews for Hisense 24-in Top Control Built-in Dishwasher ( Stainless steel ) With Third Rack, 44-Decibel

3.2
80
Review
 3.2 out of 5
80 Reviews


37% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers are sharply divided on this dishwasher. Half praise its extremely quiet operation and thoughtful interior design, including adjustable racks, fold-down sections, and a removable silverware caddy that accommodate large pots and odd-shaped items. However, the other half report significant reliability and cleaning issues: food residue remains on dishes, white buildup persists despite rinsing, and some units develop mechanical failures like doors not staying shut. Many express frustration with unresponsive support and denied warranty claims. Overall, customers remain split between those satisfied with quiet, flexible design and those disappointed by inconsistent cleaning performance and durability concerns.

Customer review summary generated by AI, including incentivized reviews.
80 Customer Reviews

Arrived and the power isn't connecting to the in P

Would Not Recommend

This item should have a return policy of 30 days...

November 10, 2024
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Response from HisenseProductExpert

Hi Lare, Thank you for choosing the Hisense HUI66360XCUS and for sharing your feedback. We're sincerely sorry to hear about your experience with ... Read More

HisenseProductExpertNovember 13, 2024

Hisense

Horrible service and hard to get a response from

Would Not Recommend

I had this machine less than 60 days before I started having problems with the dishes getting clean in the dishwasher. It progressed to the door not staying shut to be able to run the cycle. I have already called and Lowes and Hisense and was told by Lowes they had a 30 day window and then the company was responsible. I called the company and after jumping through hoops to get information to them they had a different company {after I called again 4 days later} tasked to work on the dishwasher...

August 30, 2024
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Response from HisenseProductExpert

Hello Sharon, Thank you for choosing the Hisense HUI66360XCUS and for sharing your feedback with us. We are so sorry to hear about your experience wi... Read More

HisenseProductExpertSeptember 3, 2024

Hisense

Hisense Dishwasher 2nd review

Would Not Recommend

I received and email yesterday from Hisense directing me to their response to my original review. It's nowhere to be found. Terrible customer service.

July 31, 2024
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Response from HisenseProductExpert

Hello Suzette, Thank you for choosing the Hisense HUI66360XCUS and for sharing your feedback with us. We are so sorry to hear about your experience. ... Read More

HisenseProductExpertAugust 2, 2024

Hisense

Hisense Dishwasher Installed 12/23/2023

Would Not Recommend

I am very unhappy with this dishwasher. I use the heavy setting but cups, bowls and utensils are not clean after only using it for seven months. Everything must be prerinsed in the sink before placing in the dishwasher. I never even have the dishwasher full of dishes when I run it. I use Finish which is recommended by the manufacturer. My 28 year old dishwasher got my dishes sparkling clean until it quit. I would not recommend this product.

July 28, 2024
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Response from HisenseProductExpert

Hello Suzette, Thank you for choosing the Hisense HUI66360XCUS and for sharing your feedback with us. We are so sorry to hear about your experience. ... Read More

HisenseProductExpertJuly 30, 2024

Hisense

Does not clean the middle drawer

Would Not Recommend

The middle drawer does not clean. The glasses come out dirtier than they go in. Very disappointed.

July 17, 2024
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Response from HisenseProductExpert

Hello Saina, Thank you for choosing the Hisense HUI66360XCUS and for sharing your feedback with us. We recommend checking out page 9 of the user manu... Read More

HisenseProductExpertJuly 22, 2024

Hisense

Use installation they do a great job.

Would Recommend

Awesome washing dishes so efficient.

June 4, 2024
Verified Purchaser
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8 months and it's kaput!

Would Not Recommend

Bought a new house and appliances were already installed. Did not know that Hisense made kitchen appliances and now wish I had never known! The genius that designed this needs to look for a new line of work. The racks do not allow for appropriate loading of ordinary dishware/cookware. The control panel is not responsive if you don't hold your finger just right. If the flatware holders are not seated perfectly, the dishwasher will not run. Don't even think about changing the settings, such a...

April 28, 2024
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Response from HisenseProductExpert

Hello CJinAL, thank you for your review on the Hisense HUI66360XCUS, and for sharing your feedback. We're sincerely sorry to hear that this unit ... Read More

HisenseProductExpertApril 30, 2024

Hisense

Code F54

Would Not Recommend

1st day got the washer the door hitch was already stuck, after installing the unit, i already have a code F54 came up, and from somewhere its leaking water. Had to disconnect the washer for now, since i dont have time to look into it at the moment.

March 16, 2024
Verified Purchaser
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Response from HisenseProductExpert

Hi DavidR, Thank you for choosing the Hisense HUI66360XCUS, and for sharing your feedback. We're sincerely sorry to hear that your unit is door w... Read More

HisenseProductExpertMarch 19, 2024

Hisense

On Sale? Warranty Denied!

Would Not Recommend

Thinking about purchasing on sale? READ ME FIRST! Purchased last year, got around to installing and it's missing edge seals and toe kick plate. There's a mfg warranty, so no issue, right? Just call and get replacements sent out, easy, right? WRONG! After literal hours on the phone, from parts dept, to CS, to the Manager of all things warranty, they DENIED MY WARRANTY because I got the dishwasher ON SALE. They denied it because I "got too good of a deal on the unit and for the price I paid, I sho...

February 20, 2024
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Response from HisenseProductExpert

Hi BikeAndFish, Thank you for choosing the Hisense HUI66360XCUS, and for sharing your feedback with us. Upon reviewing your case, we want to clarify ... Read More

HisenseProductExpertFebruary 22, 2024

Hisense

No plumber for repairs

Would Not Recommend

Don't get a Hi Sense if you live in the USA. You won't find a local plumber to help you repair it. It has screws that should open but do not. So here we are on the Lowes site looking for any idea about how to fix it ourselves. Lowes should not sell appliance like this if no local plumber will no touch it. Back to washing dishes by hand.

January 23, 2024
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Response from HisenseProductExpert

Hi Hisense Customer, thank you for purchasing the Hisense HUI66360XCUS and for taking the time to provide us with feedback. We're so sorry to hea... Read More

HisenseProductExpertJanuary 24, 2024

Hisense

worst service and product

bought while doing kitchen remodeling as an last minute upgrade. worked great gor about a month and started not draining. was able to fix it easily, then started to open door after running for a minute. called hisense customer service. took a couple months before they would approve a replacement. replaced and reinstalled to have it work about 2 months and start doing the open door issue again. called for service. service email sent 6-1-23. I attempted to contact the "service company" a couple t...

January 22, 2024
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Response from HisenseProductExpert

Hi Tommy, thank you for purchasing the Hisense HUI66360XCUS and for taking the time to provide us with feedback. We're so sorry to hear that abou... Read More

HisenseProductExpertJanuary 23, 2024

Hisense

I like it

Would Not Recommend

It works well

January 21, 2024
Verified Purchaser
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