
Ratings & Reviews for Google Nest Learning Smart Thermostat (3rd Generation) with WiFi Compatibility - Polished Steel
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the thermostat for effortless installation completed in 15-30 minutes without professional help. Most highlight the intuitive smartphone app for remote temperature control and geofencing features that learn routines automatically. Many report significant electricity bill reductions through smart scheduling and occupancy detection. The sleek, modern design receives consistent compliments, and seamless integration with smart home devices adds to satisfaction. A few mention occasional app glitches, but these are vastly outweighed by positive feedback. Overall, reviewers strongly recommend it as a reliable, energy-efficient upgrade.
Customer review summary generated by AI, including incentivized reviews.Highly recommended
Would RecommendWe purchased two thermostats since we have separate upstairs and downstairs AC units, and they’ve been a game changer. I really like all the different settings, the Google learning capabilities, and especially being able to check and adjust the thermostat from my iPhone when I’m away from home. The only issue we’ve had so far was with one of the thermostats, where the Wi-Fi stopped working. I contacted Google Tech Support, and they were able to confirm that it was a malfunction. I’ll be returni...
From Nest Learning Smart Thermostat (3rd Generation) with WiFi Compatibility - Mirror Black
Stopped working after 2 years
Would Not RecommendBought the next new, worked fine for 2 years then decided to stop working. Wont find WiFi networks, shuts off every 3 hours, Nest advised me to buy a new one.
From Nest Learning Smart Thermostat with WiFi Compatibility (3rd Generation) - Stainless Steel
Very bad customer support
Would Not RecommendDo not buy. Product went bad after 11 months. Very hard contacting anyone concerning the Goggle thermostat.
From Nest Learning Smart Thermostat with WiFi Compatibility (3rd Generation) - Stainless Steel Verified Purchaser
Hey there, Fred. Sorry to see you ran into an issue with the Nest Thermostat — we totally get your frustration. We’d be happy to see what may have ha... Read More

Absolutely 💯
Would RecommendAbsolutely 💯 exactly as described!
From Nest Learning Smart Thermostat with WiFi Compatibility (3rd Generation) - Stainless Steel Verified Purchaser
Horrible.
Would Not RecommendHorrible product - nothing but issues from day one. Turning down low at night in freezing temps - common issue across many users. Make the changes to stay at a certain temp then of course reverts back. Finally got it - contacted customer support numerous times - weeks later - still no response. Yet again - turned completely off in the middle of the night during frigid dangerous temps. Researching now how to turn it back on. Do not buy this product - as bad as it is - customer service by Goog...
From Nest Learning Smart Thermostat with WiFi Compatibility (3rd Generation) - Stainless Steel
Hey there, SDOH. We’re sorry your experience with the Nest Learning Thermostat wasn’t the best. We’d like to investigate and see what may have happen... Read More

Absolutely worth the money
Would RecommendI was initially skeptical about investing in a smart thermostat, but this one has proven to be an excellent choice. In the relatively short time we’ve had it, it has not only helped us save money on our electric bill but has also ensured that our house remains consistently comfortable.
From Nest Learning Smart Thermostat with WiFi Compatibility (3rd Generation) - Stainless Steel Verified Purchaser
This thermostat works better than expected
Would RecommendGreat Thermostat, Very Pleased
From Nest Learning Smart Thermostat with WiFi Compatibility (3rd Generation) - White Verified Purchaser
Stopped connecting to wifi
Would Not RecommendI bought the thermostat and for 2 months it was connected to my home wifi, then one day it was disconnected and will no longer find any network. I went through all the trouble-shooting steps and after some internet searching, this problem is unfixable.
From Nest Learning Smart Thermostat with WiFi Compatibility (3rd Generation) - Stainless Steel Verified Purchaser
They come defective
Would Not RecommendBad connectivity issues
From Nest Learning Smart Thermostat with WiFi Compatibility (3rd Generation) - Stainless Steel Verified Purchaser
WIFI CHIPS ARE BAD AND A KNOWN PROBLEM
Would Not RecommendOn site apt manager here. We installed about 5 of these buggers into different units and 4 out of 5 have had the W5 wifi error message after just anywhere from a couple weeks to more than a year. Google W5 wifi error; it's a common problem. If it dies outside of the 1 year warranty, they won't replace it even though it is COMMON ISSUE and if they do replace it, it'll probably be a refurbished product. I'm not wasting my time on Google products anymore.
From Nest Learning Smart Thermostat with WiFi Compatibility (3rd Generation) - Stainless Steel
Hi there, Nick. We’re sorry to hear about the connectivity issues with your Nest Thermostat Gen 3 and the frustration with our support team. We’d lik... Read More