Ratings & Reviews for Generac Protector Qs 27000 -Watt Dual Fuel (Liquid Propane/Natural Gas) Home Standby Generator

48 kw generator

You did not drain the radiator froze up, had to heat rad to remove your fluid, and put in glycol for my regions cold weather. the oil must come out and filled with oil for this climate, it was most likely mineral oil, has to come out. Otherwise Gen OK. do not like the fact it will not turn over unless coded.. I worked on generators in the mega watts for te last 60 years, so I know what I am doing! I wanted a 100 kw gen. but not available in single phase.

Wonderful product

I think your service and help were wonderful . Only complaint I have is , If you think at age 83 I could add oil and do all the thing Jordan told me about , I doubt I would be able to do . I would need your service to do everything . thank you. Martin Markowitz MD

30 Amp cord too short

I find the provided 10' 30 amp cord too short since GENERAC recommends on their web site using at least 20 ft cord. https://www.generac.com/be-prepared/proper-of-generator-extension-cord-types-and-usage Safe Extension Cord Use When you’re using your extension cord, make sure it is long enough to keep the open frame generator at least 20 feet away from your home. For emergency power, make sure it’s long enough to keep your generator away from windows and doors so that carbon monoxide does...

30KW size

Like the fact that the setup will allow automatic transfer in case of power outage

too loud ,exhaust blackened the exterior louvers on all sides

way too loud, exhaust blackened the exterior of the louvers. took way too long to break in ,kept burning oil like I have never seen and Im a heavy equipt mechanic. I would go to the QT series they are alot quieter .

Great installation

The company was professional and performed the installation on time and on budget

Excellent design and very user friendly

The generator is very quiet and efficient. Our installer was very professional and gave us a thorough tutorial on how to operate and maintain our generator. I especially like the app that gives up to the minute access to information about the operating status of our unit. We enjoy the security and peace of mind knowing future outages will not disrupt our lives. We highly recommend this product.

This unit was just installed but, I have not had a chance to experience the actual operation.

This unit has all the bells and whistles except I was surprised to have to purchase a WIFI adapter and pay an annual fee for being able to monitor it from my iPhone and computer.

Great generator - whole home

We had a whole project management team receive, install, and start up the generator. As far as Generac is concerned, it took a while to get this generator shipped, and when shipped, they drop shipped on our driveway without placement (or forklift) to the desired location. Moreover, the communication and information sharing with Generac was to be desired as I had to constantly call Sam's for an update from Generac with lack of information as to when/how the generator would ultimately be shipped/...

So far, So good!

First a nod to Jason and his crew for a nice neat install. Unit was in service Friday PM and we had a storm and power failure early Sunday AM. Generator took over and is humming along nicely!

Outstanding Producy

Generator is a fantastic product. The transfer Switch for a 600 amp service is very expensive, 50% of the cost of the generator.

Great product!

The company I used did a great job installing the Generator and removing my old one. What wasn’t done at the initial installation was handled by the company within 4 days. And the generator is quieter. The only suggestion I have is that the new transfer switch is completely locked and does not tell you if the power is out and when it comes back on. The new generator seems to be very automatic - I think more user friendly.

2nd Generac Generator

This is our 2nd purchase and have been very happy with the performance of the Generac Generator. A great value for peace of mind!

Too early to tell but looks promising

We installed the 38KW machine from the QS series of standby generators. The installation is about a week old at the time of this review and hence the 4-star qualified review. What we can say is that the local company (dealer and installer) we dealt with was excellent. From the time of first inquiry and quotation from the company, they consistently delivered on time and as promised. The quality of their work is superb. We have only had the generator running for about 5 minutes when the mac...

It worked as described

The morning after the install the power went out for 5 1/2 hours. Unit came on and performed as we were told it would.

Delivered as PROMISED

I have been pondering a Generac purchase for a few years. After hurricane Harvey I really got serious about doing my homework. The sales staff did a great job of bringing me up to speed quickly; And, once the generator was setup, the features were amazingly simple to understand and use. When you make this type of purchase the last thing you want is to get another set of “to dos” on your list. The Generac generators run themselves while providing peace of mind.

Will power my whole house

Suggest making the color available in green to match landscaping.

Generac 38kw

I have a 6800 square foot home. 6 central a/c and heating units. Pool and spa. 2 refrigerators and 2 freezers. Has no problems running everything in home. Cannot hear unit run in home. Its sits on 7 foot stand over wooden fence. Everyone passing down street sees the Generac unit. I get more people ringing my door bell asking me about my Generac Generator. I tell them this the best purchase I ever had made. Have no problems what so ever. Thanks.

AWSOME

Awesome great generator and the install by GRACI HART ELECTRIC was awesome!!!!!

Perfect

Best 5800 dollars I’ve ever spent. Quiet. Reliable. Perfect