Ratings & Reviews for Generac Protector Qs 27000 -Watt Dual Fuel (Liquid Propane/Natural Gas) Home Standby Generator

Be Specific

Make sure not to make location decisions and plans with the sales people, there were too many things I wanted that weren't possible due to regulations but the sales person said yes. While we like the product it is not as initially described.

Worth every penny

Upgraded from 20KW, needing to handle more load in the house. This new generator is a monster. You can not hear it inside (it is near the master bedroom. Switch over is almost to fast to notice. WIFI feature is great. Our installation was painless ( and fun to watch).

GENERAC great, installation not so great

Signed contract November 1, 2020, it’s now July 23,2022 still don’t have a completed installation. All-Phase Electric Ft Myers Florida has been a big disappointment.

Just installed went smooth…

Will give more detailed review when I have to use the generator…..all good so far.

To soon to tell

Placed the order for my Generac 27 kw unit in November 2020, still waiting for installation to be completed, its July 23,2021., cant comment on the product yet, but im sure I'll like it.

The product does have great features.

It looks great and it’s very quiet and I believe that it will do everything that I hoped it would.

Sensor

Sensor was faulty and installation could not be completed

great team

From the opening sales meet with Frankie, the entire project was great. Excellent team members work performance, and making sure I understood the process.

Generators 24kw and below are stand by only.

Product bought, paid for, expected delivery date 21 September, HOPEFULLY.

Architect

From the sales visit from Matthew to the follow up from Tyler and the excellent crew of 6 men, the entire process has been professional and just downright super. We had a 38KW unit installed. The crew showed up around 10:30 and completed all the work at 7:00 p.m. It was a great experience. It's wonderful to know that there are companies out there who have pride in their work and train their employees well. Thank you.

Product Is Excellent

Prior to purchasing I spent some time evaluating gen set units for installations in our family properties. My research over two years and 40+ years with propulsion, engines and electrical generation led me to Generac. I am completely satisfied with the unit. The system is only as good as the installation. The installer Ready Power was beyond excellent. Standards that meet National Electrical Codes and Piping Code standards. The engine is one part of a emergency power system you select. Choosing ...

This size generac is phenomenal!

We have had friends that have installed smaller systems and they do not power the entire home. I believe that if you want to have backup power, it should cover your pool, home, AC, heat, and all other necessities of our daily lives. It will make a world of difference when you lose power next.

Lowe's Cost Estimating Procedure for Generac Sales

Product was misrepresented by your sales person. It is a model that has been discontinued by the manufacturer. Your sales person didn't disclose this. Additionally, the sales person would not provide an itemized list of costs.

This is a great product for a reasonable price

Did our startup today and looking forward to years of great service...

Too soon

We have only had our generator for a couple of weeks, and there hasn't been a power outage. So it is too early to give much more of a review than to say that the unit appears to be very well built, and the installation was very professional.

Wrong nozzle, proper tool not included

The unit was shipped with natural gas instead of desired propane nozzle. Changing required significant disassembly. Instructions said to remove nozzle with flat blade screwdriver but nobody has a screwdriver that is 5/8 in wide. I literally had to fabricate a tool to remove and install the nozzles. Installer knew nothing about this so it was fortunate I had a plasma table and proper material to make a big enough tool. What do you expect your installers to do without the right tool?

Very nice system

Although we haven’t yet had a power outage to fully test this Generac 30kw, the initial assessment of the unit has been favorable. The setup by the approved service provider was expertly performed and all test of the unit were successfully completed. We are anticipating the coming hurricane season in the south east with better than usual expectations. We hope that when the time comes Generac will take care of us.

General generator

The product is excellent. I highly recommend this product to my friends.

great dealer

couldn't be happier with ALWAYS ON GENERATORS. wonderful people to do business with.

Talk about quiet!!!!!

I just had installed the 38K generac protector Quiet series generator and this thing is a beast its a true whole house generator that running you can have a conversation in front of it. It not only looks good its truly the quietest whole house generator I’ve ever seen and if your looking for one I would DEFINITELY recommend this one.......thanks generac for a great product