
Ratings & Reviews for Generac 5200 Starting / 3900 Running Watt Gas and Propane Dual Fuel Portable Generator
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product offers portability, fuel efficiency, and quiet operation, making it suitable for various outdoor activities and emergency backup power. However, some users have reported issues with starting, carburetor problems, and unreliable performance. While the product works well for many users when properly maintained, potential buyers should be aware of the possible reliability and customer service challenges.
Customer review summary generated by AI, including incentivized reviews.Disappointment
I bought this in December, 2024. It was difficult to crank the first time and when I tried to crank it again, it will not start.
From generac.com
Portable generator
Bought this between Hurricane Helene and Milton to keep our phones and fans going.
From generac.com
Very quiet and easy to maintan
[This review was collected as part of a promotion.] I’ve been using the iQ3800 for home backup during storms and weekend RV trips—and it’s been outstanding. It kicks out 3,800 starting watts (3,100 running) on gas or 3,420/2,790 on propane, giving me flexibility when fuel is tight. Despite its power, it stays impressively quiet, so I can run it overnight without bothering the neighbors. Built with a rugged steel frame and protected outlets, it’s held up to bumps and rough handling, and the Eco‑M...
From influenster.com
Great looking unit
Would RecommendStill in the box, but it’s a very nice unit. Came well packed with clear instructions. Once I have a need for it, I know it will preform. General is a reliable brand
From generac.com
Powers on!
[This review was collected as part of a promotion.] This generator is a a solid choice if you’re someone who loves to go camping or even a good choice for a job site if you need back up power. It’s actually pretty quiet for a generator and I think it’s great that it can also be hooked up to propane.
From influenster.com
Must have
[This review was collected as part of a promotion.] This is a must have! It is so durable and easy to move. Living in a hurricane area we must have one just in case. Perfect and easy to maintain. Perfect size too
From influenster.com
Generac iQ3800DF
[This review was collected as part of a promotion.] I'm impressed with the Generac iQ3800DF Dual Fuel Portable Generator. The product description highlights its key features, and I'm excited to experience its performance. The image showcases the generator's sleek design and compact size, making it perfect for tailgating, camping, or job sites. I appreciate the emphasis on portability and ease of use. Looking forward to putting it to the test and enjoying reliable power wherever I go!
From influenster.com
Do not buy
Would Not RecommendDo not buy. I purchased brand new and it did not even start. Luckily the place I bought it from was cool and let me return it. That will be the first and last Generac product I ever purchase.
From generac.com
Thank you for leaving us a review. We sincerely apologize for the negative experience you had. If you should encounter an issue with your product in t...
Great for power but the battery disappointed
Would RecommendGreat emergency power but the battery was dead from the beginning and won’t pick up a charge, which is a real shame.
From generac.com
Thanks for leaving us a review. We're sorry hear about the issue you've encountered with your generator's battery. This generator ships with the batte...
GENERAC 3500 IO
Would RecommendI purchased the 3500 IO back in 2020 in Texas. To date I have 7558.7 hours on the unit, it went through the Big Freeze in Texas, kept my neighbors homes heated during power outages. This unit has had the oil changed every 250 hrs (30W), Lucas upper cylinder gas additive occasionally, a new pull cord at 5800 hrs and a yearly plug change. I recommend this unit for all your uses up to 25 amps, it hasn't let me down. Great unit
From generac.com
Sucks
Would Not RecommendI bought one of these generators for a backup for my Ryobi generator and it’s so frustrating!!!!!! It takes forever to get the thing started vs my 10+ year old Ryobi to start. I can start my old Ryobi with 3-5 pulls and it has well over 100 hours on it as it’s over 10 years old! But my generac is much harder to get started and it’s got maybe 10 hours of use on it! I wish I had bought 2 of the Ryobi generators at the same time!!! You say you’re one of the best out there but even Coleman is easier...
From generac.com
We apologize that your experience was not satisfactory. Regarding issues with startup, our first recommendation is to consult the troubleshooting sect...
Not worth the price
Would Not RecommendBought this last year and was disappointed it wouldn’t run a small ac. It will start up and run for a few seconds but then goes into limp mode. Won’t run a toaster or microwave without going into limp mode. My old Honda 2500 ran it fine. It hardly idles with no load. Tried to return but couldn’t. Told to call generac which I did several times with just the runaround. I basically use it to charge the trailer battery. Haven’t found anyone who can make it work as advertised
From generac.com
Thank you for leaving us a review. We apologize that your experience with your new portable generator has not been satisfactory. There are a number of...
Impossible to start
try to start every 3-5 weeks.this is the worse engine I have ever had. I have other small equip in my shed that starts after 2-4 pulls after sitting for a year. Regret purchasing
From generac.com
Thank you for taking the time to leave us a review. We're sorry to hear about the issues you're having with your GP3300i. There are many reasons for w...
Reliable
Would RecommendPurchased Nov 2024 for frequent power outages, have used it and very satisfied so far.
From generac.com
Poor Quality
Would Not RecommendThis complete piece of garbage won't start right out of the box. First and last Generac item I will purchase.
From generac.com
Thank you for taking the time to leave us a review. We're sorry to hear about the issues you're having with your portable generator. Obviously, this f...
Job site generator
Would Recommendwe got this generator July of 2020 and it has ran 14+ hours a day 5 days a week and all we had to do is change oil and put gas in it for the 15,000+ hours that it has ran.
From generac.com
Customer Service and Warranty issues
Would Not RecommendI bought this generator after doing my research and wanted to get one with a great warranty and a company that would stand behind their product. I got neither. Long story short had an issue with the generator after initial break in process. Oil was coming out of the top end and most places where it shouldn’t be, I have it well documented. Took it in to certified retailer to get warranty work done and Generac refused to pay for a dime. I have had issues contacting their customer service reps and ...
From generac.com
We apologize your experience has not been satisfactory and understand the frustration this has caused. Feedback like this is important to help ensure ...
Good Generator
Would RecommendIt is as advertised. From the the few hours I used it performed very well. I'm looking forward to many years of service.
From generac.com
We're sorry to hear about your frustrating experience here and would like to help. Our first recommendation is to consult the troubleshooting section ...