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Next Generation 26000 -Watt Dual Fuel (Liquid Propane/Natural Gas) Home Standby Generator

Ratings & Reviews for Generac Next Generation 26000 -Watt Dual Fuel (Liquid Propane/Natural Gas) Home Standby Generator

4.4
97
Review
 4.4 out of 5
97 Reviews


85% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise the generator for delivering peace of mind and reliable automatic power transfer during outages, with most reporting seamless operation of full-home loads including HVAC systems and appliances. Many describe the installation experience as professional and efficient. A small number encountered mobile app connectivity issues or early hardware failures requiring replacement parts, but these concerns are far outweighed by widespread satisfaction. Overall, reviewers consider it a transformative investment that eliminates stress during emergencies.

Customer review summary generated by AI, including incentivized reviews.
97 Customer Reviews

Nice well installed unit

I purchased less than a month ago and so far very good

April 16, 2026

From generac.com

Outstanding reliability

Would Recommend

My unit is 2 years old and has functioned during outages and twice a month exercising. It is reliable and provides a safety net for me during any kind of outage. The automatic transfer and start up/shut down make operation safe and reliable.

April 15, 2026

From generac.com

Peace of Mine

Would Recommend

This is what we needed for complete peace of mind. Starts automatically (we don’t have to be home), notifies us of status, and let’s deal know if there are any issues so they can plan to service the unit (we don’t need to figure it out and call them). Keeps our life simple and worry free.

April 7, 2026

From generac.com

Great features.

Would Recommend

I bought this generator a month ago and I'm so glad that I did.

April 7, 2026

From generac.com

so far so good

Would Recommend

have had it for a month and no complaints. hasn't kicked in yet since we haven't lost power. so will tell then. yes it's got some noise to it but you can still sit on the deck and talk if it actually has to run.

April 3, 2026

From generac.com

Comforting to know we are prepared!

Would Recommend

I had my unit was installed in April 2025 and it has been used 3 times during power outages so far. Knowing that we are protected and ready for in the event of a power loss is so comforting.

March 31, 2026

From generac.com

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Paperweight at Best

Just purchased the 18kw cellular 15 October 2025 by a Generac dealer. Unfortunately my Propane company couldn't set the tanks until the next morning. The Generac dealer hooked up a 20lb tank to run me through the functionality of the generator. After the Propane company hooked up the tanks to the supply line to the generator, I performed a power outage to ensure there were no issues. The unit lost wifi connectivity. I attempted to reset, but it wouldn't connect. I contacted the dealer/install...

November 7, 2025

From generac.com

Response from Generac Support

Thank you for taking the time to share your experience with us. We’re truly sorry to hear about the challenges you've faced with your new 18kW generat... Read More

Generac SupportNovember 7, 2025

Would Recommend

Lowes handled this very well. So I am excited to get it for our new house. We have purchased all our appliances from Lowe's am very happy with service.

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Generac makes excellent products and they work.

Would Recommend

Excellent product

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Great product at great price

Would Recommend

We upgraded

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My experience buying a generator from Lowes

Would Not Recommend

I am not writing this this to review the Generac generator. It has not been installed yet. I am writing it as information to anyone who is considering purchasing a home standby generator from Lowe’s. My experience has been a disaster. When I decided that I was going to get a generator, I went to Lowe’s website and ordered a 26KW Generac Guardian. As a veteran, I was given a 10% discount, which was part of the reason I used Lowe’s, paying cash, a little over $6100 with taxes and shipping. The ...

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Response from Generac

Thank you for taking the time to leave this review and bring this to our attention. Clearly, this situation is not aligned with the positive customer... Read More

GeneracAugust 6, 2024

Generac

Damaged

Generator arrived damaged, appears from fork lift

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Response from Generac

Thank you for taking the time to provide us with this feedback, and we are sorry to hear about your experience. We would encourage you to contact Low... Read More

GeneracSeptember 5, 2024

Generac

Not Reliable

Would Not Recommend

Four years of operation has proven not to be reliable. No assistance from Generac, while under warranty.

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Response from Generac

Thank you for the review, we appreciate your feedback. We recommend contacting our customer support team at 888-436-3722 as they will be better able... Read More

GeneracJuly 5, 2022

Generac