
Ratings & Reviews for Generac Next Generation 26000 -Watt Dual Fuel (Liquid Propane/Natural Gas) Home Standby Generator
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the generator for delivering peace of mind and reliable automatic power transfer during outages, with most reporting seamless operation of full-home loads including HVAC systems and appliances. Many describe the installation experience as professional and efficient. A small number encountered mobile app connectivity issues or early hardware failures requiring replacement parts, but these concerns are far outweighed by widespread satisfaction. Overall, reviewers consider it a transformative investment that eliminates stress during emergencies.
Customer review summary generated by AI, including incentivized reviews.Nice well installed unit
I purchased less than a month ago and so far very good
From generac.com
Outstanding reliability
Would RecommendMy unit is 2 years old and has functioned during outages and twice a month exercising. It is reliable and provides a safety net for me during any kind of outage. The automatic transfer and start up/shut down make operation safe and reliable.
From generac.com
Peace of Mine
Would RecommendThis is what we needed for complete peace of mind. Starts automatically (we don’t have to be home), notifies us of status, and let’s deal know if there are any issues so they can plan to service the unit (we don’t need to figure it out and call them). Keeps our life simple and worry free.
From generac.com
Great features.
Would RecommendI bought this generator a month ago and I'm so glad that I did.
From generac.com
so far so good
Would Recommendhave had it for a month and no complaints. hasn't kicked in yet since we haven't lost power. so will tell then. yes it's got some noise to it but you can still sit on the deck and talk if it actually has to run.
From generac.com
Comforting to know we are prepared!
Would RecommendI had my unit was installed in April 2025 and it has been used 3 times during power outages so far. Knowing that we are protected and ready for in the event of a power loss is so comforting.
From generac.com
Delivery on time
Great generator
From Home Standby Generator w_SLASH_WiFi Connectivity 26000 -Watt Dual Fuel (Liquid Propane_SLASH_Natural Gas) Home Standby Generator Verified Purchaser
Paperweight at Best
Just purchased the 18kw cellular 15 October 2025 by a Generac dealer. Unfortunately my Propane company couldn't set the tanks until the next morning. The Generac dealer hooked up a 20lb tank to run me through the functionality of the generator. After the Propane company hooked up the tanks to the supply line to the generator, I performed a power outage to ensure there were no issues. The unit lost wifi connectivity. I attempted to reset, but it wouldn't connect. I contacted the dealer/install...
From generac.com
Lowes handled this very well. So I am excited to get it for our new house. We have purchased all our appliances from Lowe's am very happy with service.
Generac makes excellent products and they work.
Would RecommendExcellent product
From Home Standby Generator w_SLASH_WiFi Connectivity 26000 -Watt Dual Fuel (Liquid Propane_SLASH_Natural Gas) Home Standby Generator Verified Purchaser
Great product at great price
Would RecommendWe upgraded
From Home Standby Generator w_SLASH_WiFi Connectivity 26000 -Watt Dual Fuel (Liquid Propane_SLASH_Natural Gas) Home Standby Generator Verified Purchaser
My experience buying a generator from Lowes
Would Not RecommendI am not writing this this to review the Generac generator. It has not been installed yet. I am writing it as information to anyone who is considering purchasing a home standby generator from Lowe’s. My experience has been a disaster. When I decided that I was going to get a generator, I went to Lowe’s website and ordered a 26KW Generac Guardian. As a veteran, I was given a 10% discount, which was part of the reason I used Lowe’s, paying cash, a little over $6100 with taxes and shipping. The ...
From Home Standby Generator w_SLASH_WiFi Connectivity 26000 -Watt Dual Fuel (Liquid Propane_SLASH_Natural Gas) Home Standby Generator Verified Purchaser
Thank you for taking the time to leave this review and bring this to our attention. Clearly, this situation is not aligned with the positive customer... Read More

Damaged
Generator arrived damaged, appears from fork lift
From Home Standby Generator w_SLASH_WiFi Connectivity 26000 -Watt Dual Fuel (Liquid Propane_SLASH_Natural Gas) Home Standby Generator Verified Purchaser
Thank you for taking the time to provide us with this feedback, and we are sorry to hear about your experience. We would encourage you to contact Low... Read More

Not Reliable
Would Not RecommendFour years of operation has proven not to be reliable. No assistance from Generac, while under warranty.
Thank you for the review, we appreciate your feedback. We recommend contacting our customer support team at 888-436-3722 as they will be better able... Read More

Thank you for taking the time to share your experience with us. We’re truly sorry to hear about the challenges you've faced with your new 18kW generat... Read More