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Next Generation 26000 -Watt Dual Fuel (Liquid Propane/Natural Gas) Home Standby Generator

Ratings & Reviews for Generac Next Generation 26000 -Watt Dual Fuel (Liquid Propane/Natural Gas) Home Standby Generator

4.4
97
Review
 4.4 out of 5
97 Reviews


85% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise the generator for delivering peace of mind and reliable automatic power transfer during outages, with most reporting seamless operation of full-home loads including HVAC systems and appliances. Many describe the installation experience as professional and efficient. A small number encountered mobile app connectivity issues or early hardware failures requiring replacement parts, but these concerns are far outweighed by widespread satisfaction. Overall, reviewers consider it a transformative investment that eliminates stress during emergencies.

Customer review summary generated by AI, including incentivized reviews.
97 Customer Reviews

Junk wish I would’ve went with a different company

Would Not Recommend

L I bought this generator less than a month ago and it broke down within the first month installer keeps canceling my appointments to figure out what’s wrong.

September 2, 2026

From generac.com

Response from Generac Support

Thank you for sharing your experience. We're sorry to hear your generator experienced a problem so soon after purchase and that your service appointme... Read More

Generac SupportSeptember 10, 2026

Poor Product

Would Not Recommend

Generator was installed and does not work. Installer is doing their part to troubleshoot. Extremely disappointed with the product, not the installer.

September 1, 2026

From generac.com

Response from Generac Support

Thank you for sharing your experience. We're sorry to hear your generator was installed but is not operating as expected. We're glad to hear your inst... Read More

Generac SupportSeptember 10, 2026

Faulty equipment

Generator has only operated for 107 hours and quit running. Very difficult to get warranty service.

September 1, 2026

From generac.com

Response from Generac Support

Thank you for sharing your experience. We're sorry to hear your generator stopped running after only 107 hours of operation and that obtaining warrant... Read More

Generac SupportSeptember 10, 2026

Peace of mind

Would Recommend

I bought this last month. Dealer was very fair in pricing. Installed in a timely manner.

August 29, 2026

From generac.com

whole home generator 26kw

had it for a year. no ;issues whatever. app is relatively easy to use.

August 28, 2026

From generac.com

Best Buy Ever!

Best buy we have ever made. A month and a half after it was installed, we had a big windstorm in Montana (in December). Power was out for 3 days, but our Generac generator started right up and kept running for 3 days, with NO problems at all. Kept us warm, kept the lights on, kept the hot tub hot. We could cook and go on with our daily lives with no hitch. It's a Godsend!

August 26, 2026

From generac.com

Fast Power Transfer

I finished installing generator a mouth ago. Pretty straightforward installation. I had my first outage during a storm last week. Generator started and transferred power within seconds. Very happy with quality and performance of my new generator system.

August 25, 2026

From generac.com

Fast and efficient.

I finished installing my generator a mouth ago. I have my first outage during a storm. The generator performed perfectly. I am very happy I installed this generator system.

August 25, 2026

From generac.com

Would Recommend

Bought and installed in the last month , gives us piece of mind , as well as the ability to work from home without interruption.

August 17, 2026

From generac.com

You won't be disappointed!

Would Recommend

I have been wanting to purchase a whole home generator for some time. Finally bit the bullet an got a 26KW with transfer switch about a month ago. 2 days ago, 08/13/26, the power died for about 4hours. Unit kicked in flawlessly and handled central AC, stove and package AC unit with ease. I like the fact that natural gas is always ready to go when problems arise. Install was truly professional and exactly as promised. I'm a satisfied customer!

August 15, 2026

From generac.com

great unit

This is a great unit and we love it. best buy we made

August 15, 2026

From generac.com

The app is very good and verifies its working

Would Recommend

Had this 6 weeks now, just before storm season. Good quality product but difference is the installation by a company that only does generators, not some diversified franchise or one-at-at-a-time electrician. Family run business that concentrates on Generac and installs 5- 7 per week. The price was $2800 less than other vendors and they gave me the confidence of a quality installation and maintenance program.

August 14, 2026

From generac.com

Don’t know enough about the unit

Would Not Recommend

For all the money I spent on this unit I should get a new complete replacement

August 13, 2026

From generac.com

Response from Generac Support

We understand that choosing to invest in backup power is a major decision, and we're here to help you resolve any problems you may be having with your... Read More

Generac SupportAugust 17, 2026

Would Recommend

We had it installed for one simple reason. My wife is on oxygen and we can not have a power failure endanger her life and wellbeing.

August 13, 2026

From generac.com

Peace of Mind

I purchased this one year ago. It is whole-home capable, completely automatic and easy to monitor with the phone app and the Ecobee thermostat. The generator responds to power loss in seconds. It is very reassuring to know that if our home loses grid power while we are away the app will notify us.

August 10, 2026

From generac.com

Don't buy this unreliable generator

Would Not Recommend

I bought this NextGen 28kW to replace a rusty but reliable 20 year old 35 kW Generac. Our NextGen failed immediately at our first power outage 3 weeks after installation and is still nonfunctional after 3 service trips and more than 4 hours labor over the last week.

August 5, 2026

From generac.com

Response from Generac Support

Thank you for sharing your experience. We're very sorry to hear that your new 28kW generator did not perform as expected during its first outage and t... Read More

Generac SupportAugust 6, 2026

Reliable Protection

Purchasing this generator was similar to putting up a magical ward against power failures. Where the original motivation was a frequent number of outages, we’ve not had any single outage since installation. In it’s standby configuration it’s met our expectations.

July 30, 2026

From generac.com