
Ratings & Reviews for Generac Next Generation 22000 -Watt Dual Fuel (Liquid Propane/Natural Gas) Home Standby Generator
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this generator for its reliability and seamless performance during power outages, with most describing it as a life-changing investment. Reviewers consistently highlight how it automatically starts and sustains power for extended periods, handling high-demand appliances like air conditioning, ovens, and dryers with ease. Many emphasize the profound peace of mind it provides, especially for households with medical equipment or in storm-prone areas. The automatic transfer switch and quick startup are frequently cited strengths. Some report WiFi connectivity issues with the mobile app, though these are framed as software-related rather than mechanical failures. Overall, customers consider it a worthwhile investment despite minor drawbacks.
Customer review summary generated by AI, including incentivized reviews.Don't buy this unreliable generator
Would Not RecommendI bought this NextGen 28kW to replace a rusty but reliable 20 year old 35 kW Generac. Our NextGen failed immediately at our first power outage 3 weeks after installation and is still nonfunctional after 3 service trips and more than 4 hours labor over the last week.
From generac.com
Reliable Protection
Purchasing this generator was similar to putting up a magical ward against power failures. Where the original motivation was a frequent number of outages, we’ve not had any single outage since installation. In it’s standby configuration it’s met our expectations.
From generac.com
Reliable Power
Would RecommendJust completed year two annual maintenance. Generator has activated reliably 5 times over the past two years and powered my home without any issues. Propane usage seems very efficient.
From generac.com
Hopefully we have gas when it is needed
Happy with unit & complete installation of unit, in a convenient place
From generac.com
I have had this one year no complaints as of today 07/23/2926
From generac.com
Good generator for the entire house.
Would RecommendHave had this generator for a year. Had to have a faulty emergency switch replaced (under warranty). I've put about 11 hours on it. It's able to power everything in my 2500 sq/ft house (A/C, Heat, oven, dryer) all appliances with no issues.
From generac.com
Good investment
Would RecommendPurchased one year ago, good investment, don’t worry about power outages anymore
From generac.com
Love the app
Bought the GENRAC Stand by generator less than a month ago. So far so good...no complaints!
From generac.com
Happy with this purchase
Verified Purchaser
Dependable
Would RecommendA month after installing the generator, we lost power for 16 hours and the unit ran flawlessly.
From generac.com
So far so good
Would RecommendWe’ve only had it for 3 weeks but so far so good. We haven’t had to use it yet. So far the weekly maintenance exercise has been great.
From generac.com
Generator Upgrade
This is our second Generac generator because, after 19 years with our first one, we wanted to upgrade to one with more current features/functions. Our first one was purchased in Sept. 2007. It gave us optimal, quality, and dependable service. It is still working today, in another household, with a family whom we gave it to. We look forward to and are confident that we will have the same level of quality service with our recent new upgraded generator!
From generac.com
Hurricane Prepared
Would Recommend4 years after Hurricane Ian it was time to replace a portable 5kw generator with a whole home generator. We will now be able to have the entire house on standby power should another major outage occur. Being familiar with the Generac company based in Wisconsin, this was the only generator considered.
From generac.com
From generac.com
Faster than anticipated!
Performs faster than expected. Only power outage to date had the generator running in 7 seconds and power restored within 15 seconds.
From generac.com
Great generator
Would RecommendI bought this before we had our house delivered, we haven’t quite finished moving in but so far the unit seems to be good quality.
From generac.com
Thank you for sharing your experience. We're very sorry to hear that your new 28kW generator did not perform as expected during its first outage and t... Read More