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Next Generation 22000 -Watt Dual Fuel (Liquid Propane/Natural Gas) Home Standby Generator

Ratings & Reviews for Generac Next Generation 22000 -Watt Dual Fuel (Liquid Propane/Natural Gas) Home Standby Generator

4.3
114
Review
 4.3 out of 5
114 Reviews


87% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise this generator for its reliability and seamless performance during power outages, with most describing it as a life-changing investment. Reviewers consistently highlight how it automatically starts and sustains power for extended periods, handling high-demand appliances like air conditioning, ovens, and dryers with ease. Many emphasize the profound peace of mind it provides, especially for households with medical equipment or in storm-prone areas. The automatic transfer switch and quick startup are frequently cited strengths. Some report WiFi connectivity issues with the mobile app, though these are framed as software-related rather than mechanical failures. Overall, customers consider it a worthwhile investment despite minor drawbacks.

Customer review summary generated by AI, including incentivized reviews.
114 Customer Reviews

Don't buy this unreliable generator

Would Not Recommend

I bought this NextGen 28kW to replace a rusty but reliable 20 year old 35 kW Generac. Our NextGen failed immediately at our first power outage 3 weeks after installation and is still nonfunctional after 3 service trips and more than 4 hours labor over the last week.

August 5, 2026

From generac.com

Response from Generac Support

Thank you for sharing your experience. We're very sorry to hear that your new 28kW generator did not perform as expected during its first outage and t... Read More

Generac SupportAugust 6, 2026

Reliable Protection

Purchasing this generator was similar to putting up a magical ward against power failures. Where the original motivation was a frequent number of outages, we’ve not had any single outage since installation. In it’s standby configuration it’s met our expectations.

July 30, 2026

From generac.com

Reliable Power

Would Recommend

Just completed year two annual maintenance. Generator has activated reliably 5 times over the past two years and powered my home without any issues. Propane usage seems very efficient.

July 24, 2026

From generac.com

Hopefully we have gas when it is needed

Happy with unit & complete installation of unit, in a convenient place

July 24, 2026

From generac.com

Would Recommend

I have had this one year no complaints as of today 07/23/2926

July 23, 2026

From generac.com

Good generator for the entire house.

Would Recommend

Have had this generator for a year. Had to have a faulty emergency switch replaced (under warranty). I've put about 11 hours on it. It's able to power everything in my 2500 sq/ft house (A/C, Heat, oven, dryer) all appliances with no issues.

July 22, 2026

From generac.com

Good investment

Would Recommend

Purchased one year ago, good investment, don’t worry about power outages anymore

July 20, 2026

From generac.com

Love the app

Bought the GENRAC Stand by generator less than a month ago. So far so good...no complaints!

July 17, 2026

From generac.com

Would Recommend

Happy with this purchase

July 14, 2026
Verified Purchaser
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Dependable

Would Recommend

A month after installing the generator, we lost power for 16 hours and the unit ran flawlessly.

July 10, 2026

From generac.com

So far so good

Would Recommend

We’ve only had it for 3 weeks but so far so good. We haven’t had to use it yet. So far the weekly maintenance exercise has been great.

July 8, 2026

From generac.com

Generator Upgrade

This is our second Generac generator because, after 19 years with our first one, we wanted to upgrade to one with more current features/functions. Our first one was purchased in Sept. 2007. It gave us optimal, quality, and dependable service. It is still working today, in another household, with a family whom we gave it to. We look forward to and are confident that we will have the same level of quality service with our recent new upgraded generator!

July 4, 2026

From generac.com

Hurricane Prepared

Would Recommend

4 years after Hurricane Ian it was time to replace a portable 5kw generator with a whole home generator. We will now be able to have the entire house on standby power should another major outage occur. Being familiar with the Generac company based in Wisconsin, this was the only generator considered.

July 4, 2026

From generac.com

July 3, 2026

From generac.com

Faster than anticipated!

Performs faster than expected. Only power outage to date had the generator running in 7 seconds and power restored within 15 seconds.

June 28, 2026

From generac.com

Great generator

Would Recommend

I bought this before we had our house delivered, we haven’t quite finished moving in but so far the unit seems to be good quality.

June 22, 2026

From generac.com