
Ratings & Reviews for Generac Home Standby Generator w/WiFi Connectivity 18000 -Watt Dual Fuel (Liquid Propane/Natural Gas) 200-Amp Home Standby Generator Automatic Transfer Switch Included
Ratings may include incentivized customer reviews.
What Customers Are Saying
The Generac home generator is praised for its reliable performance, smooth installation, and ability to power an entire home during power outages. Customers highlight the generators' dependability, with them quickly kicking on and running smoothly. The installation process is also noted as excellent, with helpful and professional crews. Many customers express the valuable peace of mind the generators provide, especially for those with medical needs or in areas prone to frequent outages. Convenient features like WiFi connectivity and automatic exercise modes are also appreciated. While a few negative reviews mention issues with defective parts or the mobile app, the majority of customers are highly satisfied with the overall quality and value of the Generac generators.
Customer review summary generated by AI, including incentivized reviews.Has never worked
Has not worked at all. How Generac can release a product that has software issues. I paid all the installation and equipment money for a product that has never worked.
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Automatic switch on when power fails
Had it just installed, I'm sure it will work great
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Love owning a Whole House Generac Generator
Would RecommendWe have only had the generator now for less than a month. Luckily we have not had any power outages and have not had to use it. I will say, that when I hear a storm is coming our way, I do not panic or worry about having an outage.
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Seems very capable if needed
Bought it 2 years ago and has only run for a 6 hour planned outage. Feel it’s a very capable generator. Electric grid is pretty reliable so hopefully it won’t get much opportunity to run.
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Peace of mind.
Would RecommendI saved and saved to purchase our Generac Generator, and I am so happy that I did to make our purchase possible.
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Nice but needs more network connectivity.
Would RecommendGreat product. Lacking with network function. No 5ghz WiFi and Ethernet is not provided by default which is a money grab.
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generator
Would RecommendI purchased this a couple months ago and so far I’m happy, just wish I had better controlled over it through the app.
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Easy!
Would RecommendWhat a difference when the power goes out. We hear a click the generator starts and the power comes back on. I didn’t have to scramble for gas cans, go outside to set the choke, turn the fuel on plug the power cord into the house, start the generator, turn the transfer switch on and switch the generator to house on. All of this was usually done at night in miserable weather. Now we just hear a click, the sound of the generator and the power comes on in seconds. All while we’re warm and dry 😁 2...
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Could not live without this beast
I purchased the generator last year and have used it much more than I expected. Give us a nice warm feeling knowing its ready when needed
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Perfect for what we need.
Would RecommendPurchased a year and a half ago. Have had it kick in and run twice for about half a day each. As well as test running it has been very reliable! My wife and I are getting on in years and I have developed major health issues. Last major power outage was during Fiona and I was without electricity for a month. We have many medical items to assist us and are crucial. Was running for gas every day and waiting in line like everyone else, as well as trying to find open streets while the power crews t...
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Fancy Features but more noise
Would RecommendNew unit is much noisier(subjectively) than the old Generac it replaced. It is not just wifi, but cellular connection to maintenance dealer. slick.
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Comes on when needed without worry.
Would RecommendWorks as promoted. I don’t have to worry about my gasoline generator needing a start in the middle of the night or refueling at zero degrees.
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It works
Would RecommendAfter 19 years we replaced our old Generac generator with this slightly larger, newer version. I like that the air conditioner doesn't bog down the generator. It has no problem running our modest home.
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Peace of mind
Havnt had to use it yet contractor explained the installation process very well
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We are very pleased so far with our generator knowing that we won't be without power
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Hurricane Preparation
Would RecommendI purchased/ installed the 24KW Generator to power the whole house in the event of Storm outages during hurricane season. I have yet had to use it for house power, but confident it will work as advertised.
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Happy with everything, the Dealer, the product and the installation. However I feel like there could have been a better job restoring the landscape after digging a trench for the installation. They left it a muddy mess. Should have been packed down, raked, seeded with hay.
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