
Ratings & Reviews for GE Profile Opal 38-lb Ice Per day Portable/Countertop Nugget Ice Maker ( Black )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the exceptional nugget ice quality, describing it as crunchy, restaurant-style, and perfect for beverages. Many highlight fast production within 10-20 minutes and the sleek stainless steel design. The app integration for remote control and scheduling impresses reviewers. However, a notable group reports persistent noise issues and reliability concerns, with some units failing within two years. Regular descaling every six weeks is required. Despite drawbacks, most customers prioritize the superior ice experience and convenience, considering it worthwhile.
Customer review summary generated by AI, including incentivized reviews.Great Ice Maker bit lots of parts
Would RecommendThis model is quite a bit better than the older model as it offers the metal scooper with holder. There is the addition of an air filter as well as a seperate replaceable internal filter which I’m assuming will help with the longevity of the unit. I love the appliance but not looking forward to locating the replacement filters.
From geappliances.com
I love the ice size.
Would RecommendThis ice maker is still making a whining noise right after cleaning and descaling. I find that really annoying.
From geappliances.com
Great for a kitchen
Fantastic for my counter top in my kitchen and doesn’t take up to much space
From geappliances.com
Very loud!
I purchased this ice maker and received it 5/22/26. I has worked fine with perfect ice! Problem on day 2. It is so loud! Something is wrong on the inside. When researching issues it says buildup, tube blockage and hard water. That cannot be the reason since its brand new. I did the initial cleaning as the book stated, turned on and it started working fine. But after 2 days there is no way it could be build up. At first the noise lasted about a minute, now as I write this we are going on 10 min...
From geappliances.com
Awful Started screaming after installed in two day
Would Not RecommendI’ll be returning it. It makes a lot of screaming noise.
From geappliances.com
We recommend ensuring you have a minimum of 4" of air clearance on all sides and back for your Opal. Also make sure the vent openings on the side are ...
Great product
Great ice maker, quick, quiet, and we love the ice nuggets. Easy to add water
From geappliances.com
Not as good as the older model
Would Not RecommendThis machine makes more slush than ice. It also starts at random times making an excruciating loud noise for a long time. We have to unplug it in order for it to stop. Definitely returning it.
From geappliances.com
We want to help you with the sound level of your Opal, we are going to reach out via email to gather more information, please reply at your earliest c...
Best possible ice you can have at home.
Would RecommendWe waited a long time for this ice maker to come through development and into production and it was well worth the wait. The quality of the ice made with this product is absolutely outstanding. This is the second unit we’ve owned as our original one died after 4 years of continuous service. We now can’t live without one and our whole family thoroughly enjoys it daily.
From geappliances.com
Great ice maker
Would Recommendmakes ice very quickly. i wish it had a setting for cubed but it is an amazing ice maker and it is more quest then alot of the other options ive had before. the self cleaning is very good as el and the ice is very consistent nothing to big or small. it is a bit big the size of it for my bar but we mad it work.
From geappliances.com
Awesome
Would RecommendIt has been great to have ice all day long. I use it at school and all my coworkers love to come get ice.
From geappliances.com
Opal review
Would Not RecommendOn my second one as the first opal I received only lasted 60 days before it starting screaming whenever it turned on. Was replaced under warranty. Have had my second unit less than 30 days. Is working but didn’t even use for 3 days when the sanitize light came on. After 2 weeks it says it needs a new filter. I have a water softener and osmosis system so unsure why the unit constantly needs to be sanitized and a new filter so soon. I think the manufacturer needs to work the kinks out of the...
From geappliances.com
We’d like to provide information about your Opal, and address these issues. Regarding sanitizing, we recommend following the cleaning instructions and...
Opal ice machine
So far its ok. The ice doesnt seem as hard as the last one we had .. its more of a slushy consistency
From geappliances.com
New Features
Would RecommendThis unit is my third GE countertop ice maker. The unit appears to have many upgrades. The scale inhibiting filter, air filter, and enhanced control panel. I use nothing but distilled water in my units and follow the cleaning instructions on a monthly basis. We will see if this unit makes it more than 18 months.
From geappliances.com
disappointed
Would Not RecommendThe design and performance was really complete in the beginning. However, the lighted instructions on the front were always malfunctioning. (ex. when it says needs more water, the reserve tank was full. Then when says making ice was not. Says to sanitize when I sanitized a week before as the instructions said with new filter. The capacity and noise level was just fine for us.
From geappliances.com
We'd like to help out with the indicators not going away. We recommend trying out an electronic reset, to help with the controls. This can be done by ...
Great chewable ice!
Would RecommendThis is my second opal ice maker, the first one was destroyed along with my house by a tornado. I really love my opal ice maker! Makes the best chewable ice, better than Sonic's ice. I noticed my second unit has some improvements, glad to see them. The only negative I can say is if you don't have counter space to place it by a sink to drain it, be prepared to pick it up, it's a bit heavy.
From geappliances.com
We are in love with our Opal ice makers and we are happy that you are sharing your experience with your new unit! To help you get the most out of your...
Great purchase from a solid company
Would RecommendHad some bad problems with the first one we got, but the warranty held up and GE took great care making things right.
From geappliances.com
Terrible noise
Would Not RecommendDo not buy, makes terrible sounds. Support says it needs 8 inches or clearance all around including the top which means it won't fit on a counter or under the cabinets. They also said to remove the new filters it comes with. Terrible design.
From geappliances.com
We would like to review your situation further and have sent you an email with additional information.
Transformational!
Would RecommendI’m addicted to my ge nugget icemaker! Use it everyday and LOVE it. First saw at a friend’s home and immediately bought one for my place as soon as I came home. It’s wonderful—quiet, easy, delicious ice improves every beverage (including iced coffee!), great looking, A+ on all counts. Capacity is plentiful for small family or singles.
From geappliances.com
Perfect!
Beautiful. Quiet. Great ice production. Easy to use.
From geappliances.com
Instructions lacking
The instructions sucked. Had to google for videos.
From geappliances.com
We appreciate your feedback. We are going to share your comments regarding the unit's instructions with our product team for review.
Please check to be sure you have provided a minimum of 4" of air clearance on the sides and the back of your Opal. Also, check to be sure the vents on...