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Stackable Large ( 5.0-cu ft ) Front Load Washer ( Carbon Graphite )

Ratings & Reviews for GE Stackable Large ( 5.0-cu ft ) Front Load Washer ( Carbon Graphite )

4.4
2145
Review
 4.4 out of 5
2145 Reviews


84% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise the washer for its smart detergent dispensing system, which automatically dispenses the correct amount per load, eliminating manual guesswork. The large capacity handles bulky items like king-size comforters, while the powerful spin cycle leaves clothes significantly drier. Reviewers highlight quiet operation, the UltraFresh Vent system for odor control, and smartphone connectivity for cycle monitoring. Most find the sleek design attractive and cleaning performance excellent. However, some report reliability issues including control board failures and costly repairs, with concerns about service responsiveness. Overall, the majority consider it a worthwhile investment despite occasional drawbacks.

Customer review summary generated by AI, including incentivized reviews.
2145 Customer Reviews

Nice features

Would Recommend

So far it has worked well and will do large blankets well.

September 28, 2026
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Sweet

Would Recommend

Quiet & no vibration

September 27, 2026
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Great features!

Would Recommend

Its done wonderful. I love the features and the look!

September 26, 2026
Verified Purchaser
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Unreliable

Would Not Recommend

The machine has been serviced under the extended warranty 3 times and still fails. It's even more frustrating because each malfunction is different from the last. I'm a single person with infrequent use as I travel a lot.

September 26, 2026

From geappliances.com

Glass Shattered on 3rd Load

Would Not Recommend

I have had the washer less than 2 weeks. Today while it was washing, it spontaneously shattered. There are no zippers, rocks, hammers, or anything aside from fabric clothes in the washer. I can tell there is now glass stuck on the inside of the washer and I don’t know how that might affect the drum or the seal. Lowe’s won’t return it because it has been more than 48 hours since purchase. The GE warranty service provider is coming tomorrow which is nice since this just happened today. Hopefully ...

September 26, 2026
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Response from GE Answers

We'd like to look into the situation with your washer closer. Please send us a private message via Facebook, Instagram, or X with your contact in... Read More

GE AnswersSeptember 29, 2026

GE_Appliances

only lasted 15 months

Would Not Recommend

after owning this washer 15 months it completely dies mid wash cycle. door is locked, no power at all. Have to wait for repair company to release the door, clothes ruined. washer smells like mildew $550 to repair. 1 year warranty......I think they know the washer is only good for that long!

September 25, 2026
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Response from GE Answers

We want to help you with your washer not working. Please send us a private message via Facebook, Instagram or X with your contact information, comple... Read More

GE AnswersSeptember 28, 2026

GE_Appliances

Do not buy

Two separate repair companies have been out to look at this washer and say how horrible it is and how it has so many problems. Less than 3 years old and its been a nightmare.

September 23, 2026

From geappliances.com

Great features

Would Recommend

This is the first time I purchased a front loader I was hesitant because I only heard how many issues people have with them however I am very pleased with how quiet this washer is & how well it cleans my laundry on the first wash.

September 23, 2026
Verified Purchaser
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Control board malfunction

Control board gave out just after 2 years. Repair estimate almost as much as I paid for the washer originally.

September 22, 2026

From geappliances.com

Great item

Love it

September 22, 2026
Verified Purchaser
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Love the vent fresh system

Would Recommend

Absolutely love this washer and dryer. Love that ge makes it so the washer doesn't smell. Love the vent fresh system. Thanks GE and Lowes

September 21, 2026
Verified Purchaser
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Best purchase of 2026

Would Recommend

My washing machine first of all is visibly beautiful just to look at battleship gray since receiving my washing machine two weeks ago. I have literally washed everything in the house. I’ve used every cycle. I have absolutely no complaints about this purchase. We saved up our money for it I’m a senior citizen and it was hard going up and down the stairs so we have the washer and dryer now upstairs and I wanted to purchase it at Lowe’s and I know it sounds corny, but it’s actually fun to wash my c...

September 21, 2026
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Venting is a great feature

September 20, 2026
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Does it’s job, but noisier than expected

[This review was collected as part of a promotion.] My last washer was a Sears HE-3t. This washer does its job. It cleans and the convenience of not having to add the soap every time is nice. My only complaint about my new washer is it is not as quiet as my old washer. My laundry room is adjacent to an area that we spend a lot of time in and I never noticed my old washer when it was running, and now I always know when this washer is running.

September 20, 2026

From geappliances.com

Great washer until it wasnt

Would Not Recommend

I really wanted to love this washer. I purchased the washer for the first couple of years I was happy with the capacity and performance. As a family that does a lot of laundry, the 5.0 cu. ft. size was especially helpful for large loads and bedding. Unfortunately, after only about two years of ownership, the washer developed a major problem. It began having issues with the door locking/clicking and eventually stopped functioning properly. A technician diagnosed problems involving the main contr...

September 18, 2026
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Response from GE Answers

We want to help you with your washer not working properly. Please send us a private message via Facebook, Instagram or X with your contact informatio... Read More

GE AnswersSeptember 21, 2026

GE_Appliances

Great choice

Would Recommend

I bought this almost a month ago and I am very pleased with it. It does a wonderful just with the clothes and the water usage is so good. I'm very happy that I went with this product

September 17, 2026
Verified Purchaser
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