
Ratings & Reviews for GE Stackable Large ( 5.0-cu ft ) Front Load Washer ( Carbon Graphite )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the washer for its smart detergent dispensing system, which automatically dispenses the correct amount per load, eliminating manual guesswork. The large capacity handles bulky items like king-size comforters, while the powerful spin cycle leaves clothes significantly drier. Reviewers highlight quiet operation, the UltraFresh Vent system for odor control, and smartphone connectivity for cycle monitoring. Most find the sleek design attractive and cleaning performance excellent. However, some report reliability issues including control board failures and costly repairs, with concerns about service responsiveness. Overall, the majority consider it a worthwhile investment despite occasional drawbacks.
Customer review summary generated by AI, including incentivized reviews.Great Top!
Beautiful product at a great price.
Verified Purchaser
Computer Board Trash
Would Not RecommendComputer board went out after 3 years. Costs almost as much to have it replaced as it does to buy a new one. Not that I would ever buy one of these again. Thanks GE!
From geappliances.com
Smart Dispense Feature - Is High Maintenance
Would Not RecommendFrom my opinion the Smart Dispense feature was a great idea but in reality the design of the Smart Dispenser Assembly causes mold buildup with out maintenance every time you use the machine.
From geappliances.com
Nice features
Would RecommendSo far it has worked well and will do large blankets well.
Verified Purchaser
Sweet
Would RecommendQuiet & no vibration
Verified Purchaser
Great features!
Would RecommendIts done wonderful. I love the features and the look!
Verified Purchaser
Unreliable
Would Not RecommendThe machine has been serviced under the extended warranty 3 times and still fails. It's even more frustrating because each malfunction is different from the last. I'm a single person with infrequent use as I travel a lot.
From geappliances.com
Glass Shattered on 3rd Load
Would Not RecommendI have had the washer less than 2 weeks. Today while it was washing, it spontaneously shattered. There are no zippers, rocks, hammers, or anything aside from fabric clothes in the washer. I can tell there is now glass stuck on the inside of the washer and I don’t know how that might affect the drum or the seal. Lowe’s won’t return it because it has been more than 48 hours since purchase. The GE warranty service provider is coming tomorrow which is nice since this just happened today. Hopefully ...
only lasted 15 months
Would Not Recommendafter owning this washer 15 months it completely dies mid wash cycle. door is locked, no power at all. Have to wait for repair company to release the door, clothes ruined. washer smells like mildew $550 to repair. 1 year warranty......I think they know the washer is only good for that long!
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Do not buy
Two separate repair companies have been out to look at this washer and say how horrible it is and how it has so many problems. Less than 3 years old and its been a nightmare.
From geappliances.com
Great features
Would RecommendThis is the first time I purchased a front loader I was hesitant because I only heard how many issues people have with them however I am very pleased with how quiet this washer is & how well it cleans my laundry on the first wash.
Verified Purchaser
Control board malfunction
Control board gave out just after 2 years. Repair estimate almost as much as I paid for the washer originally.
From geappliances.com
Great item
Love it
Verified Purchaser
Love the vent fresh system
Would RecommendAbsolutely love this washer and dryer. Love that ge makes it so the washer doesn't smell. Love the vent fresh system. Thanks GE and Lowes
Verified Purchaser
Best purchase of 2026
Would RecommendMy washing machine first of all is visibly beautiful just to look at battleship gray since receiving my washing machine two weeks ago. I have literally washed everything in the house. I’ve used every cycle. I have absolutely no complaints about this purchase. We saved up our money for it I’m a senior citizen and it was hard going up and down the stairs so we have the washer and dryer now upstairs and I wanted to purchase it at Lowe’s and I know it sounds corny, but it’s actually fun to wash my c...
Verified Purchaser
Venting is a great feature
Verified Purchaser
Does it’s job, but noisier than expected
[This review was collected as part of a promotion.] My last washer was a Sears HE-3t. This washer does its job. It cleans and the convenience of not having to add the soap every time is nice. My only complaint about my new washer is it is not as quiet as my old washer. My laundry room is adjacent to an area that we spend a lot of time in and I never noticed my old washer when it was running, and now I always know when this washer is running.
From geappliances.com
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